Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I have been calling 281-558-2210 for a week and no answer! I had a Texan rep that was reliable…read more This is ridiculous!

11Years of Great Customer Service Experience Maria M.Takes time in finding the best Insurance…read morealways professional. I Would Greatly recommend to others. Thanks Ms.Maria Menjivar

Mal servicio al cliente, Carlota y la otra agente son demasiado arrogantes! tenia mi aseguranza con…read moreellas la cual nunca se me notificó que fue cancelada, por culpa de ellas, ya que no enviaron unos documentos! MUY MAL SERVICIO

I have had this insurance for years. The office at 3402 Hwy 6 S Houston, Tx 77082 (near the…read moreentrance for Wall Mart) is staffed with caring and proficient employee's that are personable and professional. They are empathetic to the changes in the economy, and the impact on their customers.

Britney T. is hands down the BEST! Our commercial auto insurance tripled this year and Britney was…read moreable to help us shop around. Although we didn't end up using Britney's service due to specific insurance requirements, Britney never once made us feel like we wasted her time. Throughout the entire process, she kept us in the loop and met every deadline she proposed. We wish we found her earlier but we are sure with the way she works, she is probably flooded with customers. We also believe a team member's attitude is a good representation of the company and believe everyone at Inszone is just as awesome!

From the owner: Katy, TX - a vibrant city celebrated as a Texas gem, renowned for its lively community, modern…read moreamenities, and southern charm. From local attractions to top-notch entertainment, Katy offers a blend of modern comforts and warm hospitality. Among its highlights is the Katy Music Festival, showcasing talents from near and far. Katy is also home to Inszone Insurance Services. Formerly operating as Max Breisse Insurance Agency Caleb Insurance Group, Speck Insurance & Financial Services PLLC and Practice Secure Insurance, our Inszone Katy office is committed to helping individuals and business owners find solutions for all their insurance needs. With access to a variety of custom insurance programs, our Inszone Katy team will help you find the right insurance policy for your unique needs. Call us today for a FREE quote!

Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

My husband had a terrible experience working with Shannon. Working with Shannon!…read more She quoted and bound our home insurance using the incorrect address, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over my husband and dismissed his concerns, and failed to listen. If you want to be respected I recommend you take your business elsewhere.

Unfortunately, this branch is horrible. Its takes them over a month to explain " how they dropped…read morethe ball" and still went around every bush make sure you check your bill ladies and gentlemen because this place will suck you dry if you dont watch it like a hawk . Unfortunately we are contracted with them but when our time is up best believe we will take our 30 plus years somewhere else . I would not come here if you looking for good long term service. You would think if you have been a member with State Farm for so long you would get treated better , loyalty doesn't work here obviously:

Saw marketing for Freddie Noble so I decided to call as I'd love to support a black owned franchise…read more/ business. Unfortunately I got a rude representative named Rene who's fast talking , wouldn't let me speak and over talked my entire conversation. She spoke as if I was 2yrs old and honestly swayed my future business away.

Great quick fast service and they really care and cater to your health necessities, definitely…read morerecommend them if you want a place that cares and affordable, and excellent service. Thank u so much Vinh for helping us!

From the owner: Welcome to TMT Insurance. Life is unpredictable, but we'ree here to protect what matters most. Our…read moremission is simple: provide peace of mind so you can confidently enjoy life's essential moments. With personalized health and life insurance solutions, including Obamacare, our experienced team is dedicated to safeguarding your future and your family's well-being. Relax. We've got you covered. We serve insurance products in Dallas, Houston, Texas, and the rest of the surrounding areas, as well as all over the USA.

If you are looking for affordable insurance coverage on your auto that compares to the bigger…read moreinsurance companies out there, shop with Buddi! She just saved us $1200 a year and my coverage is better than what I had with Farmers! She is knowledgeable, quick to respond and has a great spirit with her customers. You won't regret getting at least a quote from her. Thanks again Buddi!

I have been with Alzate Insurance for over 5 years now. I have had great customer service, their…read moreprices are reasonable and they are super helpful with any questions I may have. I was recently in a car accident and they guided me through the claims process which I was super nervous about. I have no complaints. I am super happy with them and don't plan to move anytime soon!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Sugar Land, TX area since 2010, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.