I have so much to say about this place, I had a wonderful experience. My workplace has the same…read morehours as Griffin and son and they were so kind and accommodating. They have a drop box so I could take my car in before they were even open. They were very quick to service my car, I had previously had to leave it at firestone for a week, and had no luck. Griffin and son however was very fast and serviced my car right away. When I picked up my car, the gentleman explained exactly what was wrong with my car in close detail. He was extremely kind and even showed me pictures in my car so that I could better understand what the issue was. If I have any more future car trouble, I will definitely be back because of how kind they were.

These are some of the nicest folks you will ever meet. They have done several repairs for me and my…read morefriend over the past year. They stand behind their work and are not out to rip you off. Yes, their prices are on the high side but as I have spoken with them, it's clear that their prices on everything are high as well. Parts, cleaners, etc all cost a small fortune these days. I highly recommend them and share my thoughts and experiences with everyone I come in contact with. Good people.

I rarely take the time to post an online review, but I was so pleased by the great service I…read morereceived at Allen's Automotive I felt that I should. Some background - I was passing through Memphis en route from Georgia to Colorado with my truckcamper RV when the boost on my turbocharger disappeared. My truck is a 1998 Dodge Ram 2500 with the Cummins Diesel engine. Without the turbocharger you will be way down on power -- with a camper in the bed you cannot proceed and need to get it corrected. I first went to another service shop. They told me that my engine was shot and needed to be rebuilt or replaced to the tune of $10K-$12K. Shellshocked and stranded, I called around to find a shop that could do the work. I happened to call Allen and asked him to find me a replacement engine. It was tough to source one. He called me back at the end of the day and said he was still working on it. At that time he asked about the previous diagnosis -- after a bit of discussion he questioned the diagnosis and asked me to bring my truck to his shop the next morning. I arrived at 9am and Allen went to work with his techs. It turns out my truck doesn't even have the original turbo -- a previous owner had "hot rodded" the truck with a non-standard turbo that didn't even have a wastegate. This caused lots of head scratching but Allen persisted. (I had nowhere to go so I was in his office the whole time.) He researched the turbo and called some turbo expert friends when he hit a roadblock. Anyway he and his staff kept digging and eventually discovered that the intercooler intake pipe had become disconnected, hence no boost. I had to pay for a few hours of diagnostic time but that is a fraction of what this would have cost if I had to replace the engine. And, it also would have been easy for him to just say "you need a new turbo" (to the tune of $2-3K), put in the new turbo, discover the disconnected pipe at that time, and still charge the customer for the unneeded turbo. But I found that Allen doesn't operate that way -- he doesn't "throw parts" at a problem -- he wants to figure out the cause of the problem before he figures out the fix. This is getting too lengthy....Bottom line if you are in the area and need your car repaired I would strongly recommend the staff and owner at Allen's Automotive.

Great service and great people who go the extra mile to make sure the customers are satisfied.read more

I want to provide another shout out to Hub Automotive. I finally took my car in for a LOT of…read moreregular maintenance work that i had ignored for ... years (typical stuff like tune up, fluids, belts, spark plugs, etc). After the initial fix, I still had some follow up items because things were not quite perfect with my ride. The Hub saw me right away, got things tweaked perfectly, and now my car drives just like the day I bought it off the acura lot. I really appreciate all of the great and hard work hub automotive does! And they are dog friendly :D.

The quality of work is horrible and overpriced compared to other shops. Often end up paying twice…read moreas much to fix problems they created.

My family has been coming here for years now and can't ask for better customer service. They all…read moretreat you like family and are a pleasure to do business with. I've had everything from major repairs to simple oil changes & tire rotations and they always do quality work. If I have ever had an issue with a repair they have always handled the problem with integrity and have never made an excuse or been rude about the issue. They also have great prices on tires. They don't keep them in stock and have to order them but so far they have beat even online prices. Great place and worth the drive if you live outside of Olive Branch and they also have a location in Collierville.

Was able to detail the problem over the phone, set up a drop-off time and was given a spot on time…read moreto receive service. These ppl know what they are doing and even offer cash payment discounts! Very high value-honest service. I had a problem with another shop because I was specific on the fix as I know cars quite a bit. They're busy often, but better to get it done right!!!

A few months ago I took my car in for routine maintenance. I was told about a few things I needed…read morefixed, but they were not immediate. I couldn't leave my vehicle and told them I would bring it back when I had time. They were very polite and told me to come back when I was ready. Fast forward to today, I dropped my car off with Joey at opening expecting to be without it for a few days. Imagine my surprise when I received a message before noon telling me the car was ready. I really appreciate the professionalism and great service I received. Joey and his crew cannot be beat! Honest, efficient, and affordable. What more can you ask for in a mechanic? I will continue to use this business in the future and definitely recommend them to others.

Dad here. My daughter had just moved to Memphis and needed help with a slow leak in a tire (nail)…read moreand an annual oil change and check up. Someone gave her a strong recommendation for Barton's and I understand why. Fast, friendly, professional service. No attempt to upsell her on any additional service. I'm extremely grateful that she found them. They definitely earned a new customer.

I brought my 2017 Dodge Challenger in to the Millington Location and Bryan was my service adviser…read more He was extremely helpful and the service was beyond my expectations! After going to over 5 different places, with 2 being the Dodge dealership, they were able to swiftly diagnose my exhaust problems, and fix my car in a timely fashion. They did not stop until I was completely satisfied. They ensured that their work was backed by a warranty, and even offered additional incentives for doing business with them. I recommend them to anyone who is having any mechanical issues.

Kar-Guard installed a new catalytic converter as well as other parts of the exhaust system. The…read morecost was $800 less than another quote I received. Kenny kept me informed and the car was ready exactly when promised. Highly recommend.

Something was sticking from below my car and they looked at it for me. Turns out it was just…read moresomething from the road and there was no damage or repairs needed. I would definitely trust them to do work in the future though.

On 4/8 I went for a leaky water pump repair previously diagnosed by another repair shop…read more.. Southaven Car Care agreed and repaired for $633. I drove the car for 2 days; when another leak appeared . I Took it back to Southaven CC who stated it was NOW THE RADIATOR. (The radiator Was Not Leaking B4 water pump repair). I declared it was something SCC did in water pump repair. SCC representative was cocky and nasty saying the new water pump put pressure on the Radiator which caused the new leak. He also stated the water pump was "barely hanging on my car" which is not true from the initial waterpum diagnosis B4 I went to SCC. So, I took to another repair shop which showed a cracked radiator (not there on water pump repair day 2 days prior). Now it would be $934 for new radiator from SCC. It is a shame how Auto Repair shops continue to take woman (especially older Black women) for a monitary ride. I recently read one from several people (no longer shown) about this particular shop--about bigger problem s after initial repair. I got bids elsewhere for less, where I got it repaired the next day. In closing, the owner was cocky, sometimes nasty, and very deceitful about my repairs. Please stay away!! Cocky, no compassion and shoddy work????? Wish I could give "0" stars.

This place is the best, they put front struts an brakes an rotors on my 2015 Chevy malibu, great…read moreprice an first service. Bill is my new mechanic.

This shop has had my buddy's truck for 98 days -- yes, NINETY-EIGHT -- and in that time they've…read moredone nothing but dodge his calls, misdiagnose the issue, and waste his time. Every update was either delayed, vague, or flat-out incorrect. After months of excuses, the truck is still not fixed, and he ended up having to buy a new truck just to be able to get to work because they couldn't get their act together. To make it worse, they still charged him $2,000 for absolutely nothing. No repair, no resolution, not even a straightforward answer. Just a huge bill and a useless truck sitting in their lot. Save yourself the headache and go literally anywhere else. This place is the definition of unprofessional and unreliable. Not worth your time, money, or sanity