Thought by the reviews this place would be the place to go for my expensively built 6.0 Powerstroke. Right off the bat questions I had were not answered and emails are about three sentences or less. Filled out and paid for tow, reduced fuel, full fuel. Right off the bat reduced fuel tune smoked like a freight train and turbo lagged a whole bunch. Tried the tow tune and same thing. Emailed them for revisions with more questions. Another three sentences and nothing answered. Not even offered revisions either. Not even 250 miles on the engine and oil is black as ink. No resolution from them just crickets. Went to another competitor and right from the start night and day difference. Custom made a tune and understood about breaking in the engine before dumping mass amounts of fuel into the engine with diluting the oil and washing out the cylinders. Like I couldn't believe how crappy the customer service is and how dirty the tunes are. If the engine was broken in it would be a different story but spending 25k just on the engine I won't be uploading that junk ever again. If you like a Smokey dirty tunes and think your really cool rolling coal then this is the place for you. I honestly want full potential of my power not blowing unburnt black diesel exhaust out my tail pipe. Place is just sad and in Texas for god sakes! I gave up and don't want any revision tuning from them. Waisted money all the way around for crap! read more