This office is right next to the Hospital. When I was having a difficult time, my regular Dr. was…read morenot available. I was able to do a walk-in and they gave to another Dr. that was able to treat me immediately. Twice! The doctors are top-notch, and the staff, you get amazing service from them every time. They are professional and kind to the level of treating you as an individual instead of just a number. You will be very pleased with your experience if you are only here for just a minor medical issue. The talent really is 2nd to none here. I'm very thankful to have found a good doctor's office.

Tried to set up an appointment to see a doctor as a new patient. The receptionist was incredibly…read morerude and condescending. Her refusal might just be a blessing!

Waited 4 months patiently to set up care, late by 5 minutes. Denied care forever, cool.read more

I have been a patient at Family Health Associates for years. During that time I have had several…read morechanges in my main doctor and have found each one exceptional. Wait time for an appointment is always kept to a minimum. Last week during my appointment with Dr Honey I realized that he really personally cared for my health. I am utilizing the online Family Care Network - My Chart to keep up to date on tests and to communicate with Dr. Honey. I greatly appreciate the entire experience provided.

I've been a patient with FCN for 25 years. It seems to me that since the difficult transition they…read morehad to EPIC, care for patients has not been up to par. They absolutely refused to assist in obtaining medical records from another entity in Bellingham. I called to discuss this with FCN-AFM clinic manager, left a detailed message & never received a call back. The other records had concerning results & I made many calls, left messages & emailed multiple times to be certain FCN had them for my follow up appt. FCN staff were of no assistance whatsoever. ​​​

I've been seeing Lisa Brodsky, ARNP at North Sound Family Care for several years now, and I…read morecontinue to be just as pleased if not more so every time I visit. Lisa is incredibly knowledgeable, genuinely kind, and always honest. She takes the time to listen and explain things clearly, which makes every appointment feel supportive and thorough. The staff here is terrific as well from the friendly reception team to the nurses who do vitals, and the lab staff who keep everything running smoothly. I consistently feel well cared for from start to finish. The clinic is easy to access and there's plenty of parking, which is a huge plus. Overall, this is a place that truly values their patients. Highly recommend!

I'm giving three stars because overall it seems like a good place. I was up here visiting my sister…read moreand her baby for few months and because I have Kaiser insurance and they will take it I went in to treat a UTI I woke up with. I did not want to go the ER for it because it wasn't serious enough for me to be taking a spot when apparently they only have one hospital in the city. But it was still severe enough that I needed to be seen. I was on hold for twenty minutes. I finally got an appointment and came in as a new patient. Two hours later. The Assistant "Teri" was extremely rude and condescending and acted like I was wasting everyone's time by being there. Did I not know how to contact one of the urgent care clinics (I did see after that they had these but not open til 1pm). Did I not know that I could get Azo at any drug store? From what I understand this is just to help with the discomfort but doesn't exactly treat anything. Maybe she was having a bad day. I don't know. But I wonder why people go into this line of work if they just diminish your reason for being there?

Garbage facility. Report to your insurance providers and get them removed from the list…read more My dad is post op 3 MAJOR surgeries and this place was selected by Harborview to be his PCP location. They have cancelled 2 appointments now, one of which was cancelled the day of. The second they called the day after they cancelled the first to cancel that as well. They then scheduled him for over a month after his surgeries. After calling and telling them (who has his chart mind you) about why he was sent there, they said he needed to go to the ER BEFORE they would see him. Seriously? Now we need ungodly coats of an er visit before a Dr will see us? So, they haven't even seen him yet and have given garbage quality of care and equally crappy service. Reviews from the last year on Google show patients 20, 30 and 50+ years are running for the hills due to how far this place has declined. Due yourselves a favor and don't even bother.

terrible since Optus & Everett Clinic took over. cannot get an appointment for months. appointments…read moreare time restricted.

I've been getting the same shot for my allergies there for years, my doctor retired and now they…read morehave me shuffled around to other doctors and nurse practitioners. Practitioners. They knew all along. I came in for this appointment to get the same shot but now they told me they cannot do it. So I took time off from work and made other arrangements when they knew all along. I was getting the same shots and they told me they won't do it. This place has gone downhill so fast! Highly recommend you do not use this clinic at all. They'll shift and change things on you without letting you know till you're there. Sadly disappointed

Absolutely terrible place. Optum has no respect for their customers. When it was Associates in…read moreFamily Medicine it was a great place. Now it's corporate. They placed their focus on walk ins. They even said they prioritize walk ins over patients with appointments. Go elsewhere. Do not bother. I thought the doctor goggle stuff in of me was strange. Nope. It is much more worse than that. They should be embarrassed to run a c

Dr. Jacobs has been my primary care physician for several years. Needless to say she's very…read moreknowledgable. What I particularly like about Dr. Jacobs is that she listens to her patients very carefully. She makes you feel very well taken care of and cared for. When you are not feeling well or are worried about your health, the last thing you would need is a doctor with bad bedside manner. Dr. Jacobs is the total opposite of that! If you're looking for a primary care physician for yourself or your family, I highly recommend Dr. Kelli Jacobs. As I mentioned in my review of Family Health Associates, their clinic are open late (8:00am-8:00pm Mon. through Thu.; 8:00am-5:00pm Fri. ) and are good at getting you in on the same day.

This is for their Lynden location - Nice new building but that's where it ends. I contacted Peace…read moreHealth as I'm new to the area and have new ins. I advised that I needed to get a Rx refilled but was told that I was not able until I established care with one of their drs. I was told that there were no appts avail at either the Cordata or Lynden location until late Mar. I asked what people were supposed to do about Rx when appts were not avail for mns out and was told that the only option was to go to urgent care at one of their 2 bldgs I asked if they had any telehealth options and was told no, that I had to wait for an appt to go in or go to urgent care.I was assigned a dr and an appt was made for Mar. I told her that was going to be too late still so she gave me info about the urgent care locations and advised that Lynden tends to be a little bit less busy so that would be the better option. She said they accept walk-ins until 5:00. A couple of days later. I drove to the Lynden location and arrived at 4:30. There are two grumpy girls at the front, but the one to the far right is definitely the worst. When I told her I was there for urgent care, she asked me about my insurance, and very arrogantly dismissed me saying they don't take my insurance there. I told her that was strange because I had been directed to come here specifically by the peace health rep I talked . Rudy she just repeated they don't take my insurance at the Lynden location, and that I would have to go to their Cordata location. I asked what the difference was if it's the same entity, and she said that it's a new bldg. I let her know that I didn't understand what the new construction has to do with it but that's it's frustrating to drive 30 min for nothing. I then asked her if this location doesn't take my insurance then why was I assigned a Dr at this Lynden location. Rolling her eyes, she asked who my doctor was. When I told her Wang, she said that the dts at their location take my ins but not the urgent care. I told her that I didn't understand, and she retorted that It's a different dept and their urgent care doesn't take my insurance so I would need to go to their urgent care at Cordata. Then she said that they stopped taking patients at 4:15 , well depending on how many people are there (which the place was empty), so in either case she wouldn't be able to hellp. This girl could hardly make the effort to even look up at me while speaking, and when she did, it was all dirty looks- I mean blatant disdain and smugness on her face I don't actually think it was personal, I just get the feeling that this is just how she treats people in general. I was concerned about my appt so I asked her to double check that it was still on for Marc, seeing as how there seems to be some confusion as to whether they take my insurance at their bldg or not. She said yes, that it was confirmed and I asked if there was anything sooner. Begrudgingly she typed it in and as it turned out there were a lot of appts avail even the very next wk, so not sure why I was told mns over the ph. As frustrated as I was, I'm just trying to get my rx refilled so I booked an appt for the next wk. My appt was for 2:20, and unfortunately due to an accident from the sudden rainstorm that hit, I arrived at 2:31. Without hesitation, that same girl, and I quote, cocked her head and said, "yeahhhhh 13 minutes late, reschedule!" I explained to her that I apologized but I really did hit tan accident that put me a little behind and I don't need an extended appt, I just need to get a rx refilled. She said they have a no exception 10-minute policy. I literally got there at 2: 31 and that this was my second time coming down. I pretty much begged if they can go ask the doctor, She stomps off to the back and came back in with that same arrogant attitude and said, "yup, reschedule!" Okay I get it, things happen, the weather and traffic accidents aren't their fault, they don't want to bend over a minute, but dang, it's the the condescending tone and facial expressions that are just downright gross. The two times that I've been there, I've never seen that girl even remotely crack a smile or soften her face, except for when this male coworker comes by, I think he might sit behind her, then she's all giggles, but when she turns back around to look at you, she's got that dead face and attitude. All in all, I have not yet experienced the doctors or nurse care so I can't comment much on that. All I can say is that the people on the ph booking appts either don't have it together or are intentionally giving you bad info about appt availability, and urgent care info but worse, check-in will make you feel at best, like an inconvenience, but moreover without dignity. It's truly been an uncomfortable and degrading experience dealing with this location. Customer service is dead a lot of the time these days and I don't expect much, but this is bad bad, even with very lowest of expectations.

Specifically requested a male Dr. had a three month wait which is ridiculous to go see anybody and…read morethen they switched me to a female doctor without calling me. It's unacceptable.

Jessica has been my Doctor for many, many years. I have had lots of problems and ailments over all…read morethat time. She is always caring and concerned, finding solutions to my complaints.

Worst doctor ever. Went in for sleep deprivation and she…read moretold me that Lady MacBeth didn't kill herself because she went mad but because she was sleep deprived. Umm ok thanks. Given treatment but it didn't work. Called in and asked for something else. A few days later received a certified letter telling me she would no longer treat me and to go elsewhere. Guess her Hippocratic Oath didn't apply to me.

Dr. Shapiro has been my doctor for over twenty years. She also became my mother's doctor and my…read morepartner's doctor. So I guess it's pretty apparent that I think the world of her. I've never written a Yelp review, but after reading the last review I felt compelled to write of my experience because it is a world away from what that person experienced. I don't think the fact that you weren't married or had previous children was a reason for being turned away, but I do know that Dr. Shapiro has been full for years. I, myself, came to see her as a lesbian who had 4 children through donor insemination and she was always fine with it. Over my years with her she has been super attentive to all of my concerns and has seen me through some mental health crises/suicide attempt, caring for my very aged mother, the suicide of my son, and most recently, my transitioning to male. Although she's never had a trans patient before, she has taken over prescribing my hormone therapy and has been instrumental in getting me the letters I've needed for gender affirming surgery. I am beyond grateful for the years I've had with her and dread the day she retires (which I know is no longer on the distant horizon). I don't really think she needs any 5 star reviews since as I mentioned her practice is full, but I felt I had to offer a counter opinion to the individual that felt they were turned away because of having an "alternative" (?) lifestyle. I agree with Kathryn A. - she's the BEST!!!

Extremely well informed and listens to my concerns. I'm so grateful that she found the lump in my…read morebreast when it was still stage 1 and have been cancer free for 15 years. I trust her implicitly to provide the best care and to refer me to another when she thinks my needs are beyond her expertise. She's the best!!!