Terrible customer service. They left voice mail message to set up appointment. Two hours later,…read more4:45 PM their time and mine called the specified call back number. On hold 20+ minutes listening to "your call is very important..." before I hung up. Went on line. No email or web site method to send message to ANY of their sites (in about 10 states) or to Corporate (located in MN). To me obvious this company cares only about Doctor office referrals and nothing about patient support. Have asked Doctor to refer me to different testing service.

I went for an internal ultra sound in February but the problem contined I went to a specialist and…read morethey did the same test that showed up a problem which they discovered was cancer. Then 2 weeks ago I had an ultrasound on my legs for blood clots. It was clear according to Rayus. However, I spent 4 hours this morning in ER because I have a blood clot in my right leg. Imagine that. Avoid Rayus if you can!. Now I have to delay my surgery that was scheduled Friday because I have to take blood thinners.

I hate to give bad reviews, but If I could give zero stars, I would. I'm currently on 77 minutes…read morewait time ( and counting) for an appointment for an RX refill not even with the doctor just an MP. Get it together Barfield seriously WTF who is running this place??? inefficiency overload. #lastvisithere #barfieldclinic

Everyone at Barfield Clinic is great from.frontbdesk to techs to docors. The Practitioners are all…read more very skilled and caring. Never have had to wait very long to see someone. Jack Hydrick is just great, He is my favorite although you cannot go wrong with any of them up there. My husband and I both feel he goes above and beyond what he has to do in order to get to the heart of the matter and he is so kind. Kurt Knoll is awesome also and very skilled and caring. I have never seen Ms Venable but i would not hesitate to see her as I'm sure she would not be there, if she was not also great! If you feel bad or need help, Start Here! They will help you. They Truly Care!

I paid my bill with a credit card the day of service 6 months ago. I have continued to be billed…read morefor the same bill. I have sent in proof of payment, but now they have turned me into collections. I can't get anyone on the phone locally. I don't know what else to do.

I think the people here are great! My one major issue is…read morethat you can never get ahold of a human being when you call the phone number listed. Good luck trying to call them back when they leave you a voicemail regarding a recent blood test you had done. You'll make 4-5 calls and get nowhere. Ascension can do better- this is awful you can't even reach the front desk here

Couldn't ask for a better experience! I needed a CT with contrast and was sent here by Tennessee…read moreOncology since it's part of their medical group. Instructions were very clear prior to my appointment, check in was fast and friendly, and even though they were very busy, there was ample seating in the waiting area. Most times when you have to drink oral contrast, if it's not the liquid chalk, it's the nasty water reminiscent of Flint tap water. My CT called for the Flint water, but you have the option of either lemonade or fruit punch flavoring. I opted for the fruit punch and it actually did a great job of covering up 64 ounces of foulness. Since I was able to get the contrast down in a flash, I didn't have to wait that long for my CT. The tech that took me back also took care of getting my IV started. This guy is an absolute pro! Even with a large bore needle and nothing more than contrast to drink, he found a juicy vein and got a perfect, pain free stick on the first try. This man needs a raise! The tech that performed the CT was also great. Even though they were very busy, he was able to get my scan done quickly without me ever feeling rushed. Everyone involved was very friendly and super professional. If I need another scan in the future, I would certainly have no issue coming back here.

I have been going to the Murfreesboro office for 9 years for my PET and CT scans and even though I…read morelive in Lebanon and they have opened a site here I still make the drive to Murfreesboro every 9 weeks, Why? because the staff and especially the techs are amazing. From the very first scan they silenced my nerves and made me feel relaxed, they are warm, friendly, caring and very professional. I am always greeted with a warm smile and usually a laugh because I'm usually late, but I have never felt rushed or like I was just a number to them they take an interest in me. my overall health and even my family. Each and everyone of them is warm and caring and doing a job that it takes a very special person to do. That is why I will continue to go to Tennessee Pet Scan in Murfreesboro. Thank you to each and everyone of you! you have helped to make the last 9 years a little bit easier

I've been to Rayus twice in one week and it is a fabulous place. Checkin is fast and simple, little…read morewait time and staff is the nicest I've ever experienced anywhere. I will always choose this location for my imaging!

From the owner: You do not need to go far for high-quality imaging services. At RAYUS Radiology, we know that…read moregetting an MRI, CT scan, or x-ray can be a daunting prospect. That is why we make it as easy and convenient as possible for you to get the care you need. We are conveniently located off of Interstate 24 on StonecreStreetParkway near the TriStar StoneCrest Medical Center in Smyrna, TN, with ample parking for patients and their families. Our staff is dedicated to providing you with personalized attention and state-of-the-art imaging technology, so you feel comfortable throughout your entire visit. Whether you are trying to get a better sense of your overall health or just want a more accurate diagnosis for an injury or illness, we can help. We understand that some people may be nervous about having an MRI, CT scan, or x-ray--for some people, these scans can seem scary or invasive. But at RAYUS Radiology, we want everyone to know that these scans are safe, and we will do everything in our power to make sure your visit goes smoothly from start to finish. Call our Smyrna office at 615-617-6285 to schedule an appointment, ask questions, or learn more about how we can help you today.

Called to see if they offered cryotherapy, due to a pulled muscle in my back, and the man that…read moreanswered the phone was super rude. If I ever need any type of service, I will never choose here.

Victor makes very thorough assessments for your situation. I have a lower back pain for years. I…read moretried medical help and massages, but the pain was still there. Somebody told me that a chiropractor would actually help me better and for longer terms. Last month I had some problem hitting my wrist and I lost the power of doing push ups (I could not let my body weight on that wrist because was too painful), so I decided to try a chiropractor and I started my treatments with Victor. First he sent me to have some blood work and X-rays done, took notes for my assesment and made me a short treatment with some electric machine for the lower back (some kind of pad that sends electrical impulses) and something called dry needle therapy. After that treatment with the needles I felt like after a detox treatment made with essential oils! I slept a lot and felt the need to drink a lot of water for the next 2 days! All my body felt great and the pain in my wrist was almost completely gone. Next week I get the second treatment with the electric machine, and my test were in so Victor made my first spine, wrist and neck adjustments (he observed that I have some pressure/ tightness in the muscle at the neck also). After this treatment I realised that I can turn my head left and right a lot further and my back was staying straight with no pain. I still have to go for the 3rd adjustment tomorrow, but the tightness on my neck is gone, the pain in the lower back did not return yet on the regular daily routines, and my wrist flexibility improved a lot.

It's always something. For two years they neglected to bill my insurance and then would try to get…read moreme to pay for something that my insurance definitely covered. Then one year they put in a claim with an old insurance company, despite the fact that they took my new insurance card when I checked in. Then there was the year they were prompt with the mammography results, but it took literally months to get any word on my bone density test. No mess ups last year. This year they said I would get results within two days. It has been six days and still no word, which makes me worry that the results are not good. I called and they told me they were behind. They should have contacted me days ago to let me know that. I am thinking that I need to go somewhere else next year. I've seen them six years and only once did they get it right.

I was overcharged at this location. My insurance did not cover and so I became a self pay. A high…read morefee was charged at the front desk before the tech performed any work. When I asked the radiologist why I was not getting that service she replied she would do the mammography first and see what the doctor said. The doctor then told the radiologist I did not need the expensive sonogram and the results of the mammogram were fine I was done. I went out to the front desk to ask for a refund on my card for the charge that was $686.00 approx more than the fee for the service I received. I was told that I would receive that on my billing statement which never came. I have since called at least three times and am getting the royal run around including no records available and no one responding. So bottom line is I was overcharged for a service not rendered and no one cares enough to refund me, I will not bother going back! Dr. Grom

First time here and it was a great experience. Dr.Brown was very informative and took the time to…read moreexplain all options. I would highly recommend her if your looking for a professional and friendly doctor.

Dr. Brown is one of the best doctors I have ever visited and I have visited a lot of doctors over…read morethe years. It would be impossible for her to be more attentive, concerned and personable than she is. Her extensive schooling and training hasn't kept her from being able to relate to non-medical people on an easily understood level. She showed genuine concern for me and thoroughly explained my options (often stopping to ask if I had any questions) before helping lay out a plan for my care. She put me at ease with what can be a very troubling issue. I could not have been more pleased with my experience as a patient or more impressed with Dr. Brown's "bedside" manner. Bravo!