I cannot rate on the actual care but I did want to rate on my experience with the company. I…read morecalled to get info about a caregiver for my dad. I spoke with Julie who so very kind. They were not able to meet my needs for care but Julie was so kind in referring another company that she felt could. I am very pleased with the service and hate that it was not a match.

Great place to work. 10/10 would definitely recommend! The staff is always there when you need them…read moreand the pay is great. The offer different incentives too. We have quarterly meetings that keep us up to date on changes. The owners actually know employees by name which really sticks out to me. I love my job

Home visits are cancelled or rescheduled without notice. Dr will state they called you or came by…read moreand you werent home. Lies. Sit here all day waiting and then nothing. Medication refill- better start calling 3 weeks before you're out. I've been out for 4 days and still no call from them. No one is ever available to speak with. Stay away for your sanity.

Find another organization immediately! Even my new one after 16 months of them doing absolutely…read morenothing fir a bedridden patient. Therapy was joke..on her phone nurses joke..NPAS WARDENS! THEY TREAT YOU LIKE YOU DID SOMETHING WRONG AND YOU ARE A PRISONER. They got everything wrong about my diagnosis. Calling a joke..hold forever..they never get back to you when they say they will. I had to threaten a lawyer. These places pay big bucks to have bad reviews removed. I'm going to every site to post. Your just a quota number remember this!

I know several people who have used Comfort Keepers services and they have been very pleased with…read morethe services they've received. I've heard horror stories about many agencies. Even when (not if, because no one is perfect) they mess up, like by forgetting to call and let the clients know that there's someone new coming, they're humble enough to apologize and be genuine about it. They also compensate their clients for mistakes made that would effect them financially. If you are looking for an honest, fair and hard working set of individuals who will put mom first, I recommend giving Comfort Keepers a call.

I will only add one comment -Better Business Bureau did NOT side with comfort Keepers. But because…read moreof no legal action on our part it was just best if they closed the case. I have the paper from BBB . . They absolutely did not side w/Ck's. It was just a conclusion because we decided not to pursue it further. And, of course he is saying there was no agreement as to what happened. . If he said otherwise he would be admitting he had an angry spiteful employee. But he knows it to be true as she stood and called the company right after she did it. And, when I called the receptionist she knew all about it. Interesting how all the facts are twisted in his favor. We have moved on, he should too. There are always two sides to a story and other facts he states are somewhat twisted to his favor also. It is okay, it is why the BBB dropped it as we have too. I will add my mother rarely had the same person more than 1 or 2 times so hopefully with his probable new staff they are improved.

Employees need a training program or programs. Also everyone who employs the caregivers should…read morehave cameras. The management staff are great but a lot of the employees do not know how to converse with dementia patients nor do they want to engage in any meal prep . A lot of the ones that were sent to be with my father were only interested in being in phone playing games or sleeping in the recliner. They need to know how to converse with seniors etc.

Wow. Had a very unprofessional and disappointing experience with this company. After finally…read moreconvincing my grandparents they should hire someone, the first day someone shows up with food and sits down to start eating. The next person they sent was ok for a few days, and then she had a "mix up in her schedule" and was two hours late. I called someone to complain, they said they would get back to me in a few days, got a return call a week and a half later. When asked if they tried to offer my grandma a discount for her trouble or something to try and keep her as a client; the person who called me said she wasn't sure exactly and that my grandma just wasn't interested. Pretty bad customer service and client retention. Would go with a more reliable business.

I use to think this was a good company to work for .But its not ! I was decent enough to give a two…read moreweeks notice because work was interfering with my school.the people in the office Dominique,Ashley and HR Jayme talk me in to stay with the company and picking up hours in January once I got my school schedule.but that was shortly lived on my very last day 11-15-2017 I was told I did a no call no show for a shift . I never received a email for shift reminder nor a text.i also check the caregiver app and had no shift . Now if I didn't use my better judgement I would think that they only wanted me to work the shift I did so they didn't have to find anyone else This is a crappy company . Dishonest and Careless workers if your family members needs home health care I will strongly suggest you go to a different company cause they will promise that you r Family member will be taken in all reality They Won't ! They will treat you like crap! Along with your family member!

I found this company through a google search for in home healthcare serving Clarksville, TN. I…read morereceived a return call from my inquiry about two days after I left my message. I had a nice conversation with Sara who is a director for the Clarksville area. She and I scheduled an initial in home assessment in my father's Clarksville home. She did not call nor did she show for the assessment. I thought potentially I was incorrect in the scheduled date so I made to calls to her office only to find my father was nowhere on Sara's schedule, not no anyone's schedule, and no one could reach her on IM or her cell to see what was going on. Still no call, no show that day. Still no call from her or anyone there that day. Days have gone by and still no call from anyone with Senior Solutions. I don't know what their issue is but, I know that this is a great red flag to know they are a bad move. Do not even bother to call them, you will be disappointed and should not trust your loved one with this company. You should not give them a dime. I have not had much luck with other companies either in this area so it may be an epidemic. I hope this helps. Save your time and bypass this company.

When we needed care for my Mom in Nashville, Vicky and Melani dove right in, explained how their…read moreagency worked with clients and family, and majorly supported us. They worked and worked to find staffing during a dangerous winter storm that limited travel for many days. Amanda was my Mom's Caregiver for too short a time before she needed hospitalization, but I will always be grateful that I found this agency, and these compassionate individuals. Their personality, customer service and pricing are exceptional.

Jennifer and Carl the owners and their management team are truly…read more the most caring company you could ever put yourself or a loved one in the care of others ! I am a past client and speak from experience!!

My experience at The Heritage of Brentwood has been nothing but top notch. The staff are always…read morethere with the answer to questions. The employees in each department serve us well. My life here is like being on a cruise.

the heritage is a great place to live . the folks that are very nice. they always have a smile and…read morewill help any way they can. the services they provide here are top of the line. especially the service they provide for you for Dr appointments,they will provide transport to and from the visit. that's just some of the benefits provided here

When I first contacted Rita's I only needed 4 hours a day help for my elderly parents. I had…read morecontacted other agencies but they all had the full day rule. I told them that I would probably need increased care as my parents aged and their needs increased. Rita's took us on at the lower time needed-the only agency that would. I used Rita's for the next 10 years or so until the death of my mother in 2022. Rita's provided care for my mother 24 hours a day 7 days a week. Rita's tried to fill all of my requests concerning my mother's care and I was very satisfied with their care. I highly recommend Rita's Care at Home. Rosalie Lewis

I have been in the caregiving space for well over 14 years both personally & professionally. I've…read moreknow Rita a long time and have gotten to know Jason Shrum really really well recently when we had families who he was a far better fit for; therefore I feel great about having a "co-petitor" like Rita's.

Visiting Angels Nashville is a huge help! The Director Nicole is really great, she is thorough and…read morehelpful and you can tell she really just wants the best for seniors and her clients. The owner Andrew has worked in home care a long time and had been really communicative. They've been a huge help providing quality compassionate caregivers.

Thank you, Visiting Angels Nashville, for all your support and exceptional care that you provided…read moreto my grandmother Sophie. The caregivers are knowledgeable, attentive and compassionate, they are also such a support to my family to allow us to enjoy our grandmother without the stresses of being a caregiver. We have to work and can't stay home to care for Grandma Sophie. The weight that is lifted knowing that a trustworthy company is caring for my loved one is beyond what we could have asked for. Visiting Angels is the reason my grandmother can continue to live in her home safely.