I really wanted to like this place. The office is nice and the staff and DMD are nice but the…read moreservice provided was/is subpar. I had 3 fillings that needed fixed that had been done around 10 years before. Well they lasted 6 months and the first one failed. I went back to have them fix it and they charged me again to fix it. Usually dentist offer a 1 year warranty on their work. Well i paid over 1000$ dollars total between these 2 visits and guess what? Another one broke again within a year. I'm finding another Dentist office and will not return to this place ever!!!

From the owner: Specializing in: - Dentistsread more

My husband and I went there after moving to Kentucky. We…read morewere both told we had one cavity even though neither of us have had cavities for years. It felt HORRIBLE when they were "fixing" what we now believe were NONEXISTENT cavities. It felt like they were drilling a hole. I think they were. I think they made the cavities and then filled them. Later on, a quarter of the tooth that was "filled" chipped off. My husband agreed that it felt like they were butchering our teeth while they "fixed them"

I was assured three times and even shown on paper that my insurance would take care of me getting…read moremy teeth removed and getting a new set of dentures put in. But when it come right down to it my insurance was all used up long before I ever got any dentures and now I have to wait until next year before I can get any dentures that my insurance will pay for. They didn't let on like they had misled me or had told me wrong. I think at least an apology would have been appropriate but I didn't even get that. I just got the same old treatment like it wasn't their fault.

Updated review to add: I have went to a new dentist & I have…read moreto have the 2 teeth completely removed that they did the fillings in because they were not done sufficiently. I also had numerous cavities that are very small but there is no way they all showed up within the timeline between the time I saw this dentist and the time I've saw the new one. I truly believe at this point that they were just not telling me that I had these small cavities and were going to bring it up at a later date to get more $ from me. Continued previous review: If I could give this office a 0, I would. The quality of care over the years has gone WELL below a 0. Techs are rude as can be and straight-up mean. The doctor himself isn't a bad guy but leaves the techs to do the fillings after he does the drilling. They aren't good at it either. They talk about drama over your head and don't ever ask if you're alright. I was yelled at & told if I just listened to them then I wouldn't be gagging. I have health conditions and had never had a filling. They gave me the numbing shot and left me in the room alone. I was shaking and didn't know why and they said it was just my heart reacting to the medication. I have HEART problems and was never asked my medical history before they began. There is no use with braces here either, as soon as they're off - your teeth will move right back even with permanent retainers. I went to a genuine orthodontist for an opinion afterwards & was told the problem wasn't able to be fixed in the way it was approached so it was a complete waste of time and money. I'll never recommend and I'll never return.

Went for my first annual cleaning last year, waited forever, and never even met Dr. Henry who my…read moreappointment was with. Someone else did the cleaning (very roughly, you shouldn't be in pain after a cleaning) and kept saying he would come in and he never did. Now this year I scheduled a cleaning with a filling and they tell me it's just a filling and won't let me cancel without charging me $50 which is the highest cancellation fee I've ever heard of. I'll never be back. Horrible experience all the way around. 100% do not recommend.

I saw Dr. Carmen and he was amazing. Continually checking to make sure i was doing okay. For…read morethe amount of work i had done, i was in and out quickly

0 stars. I have anxiety, which they were fully aware of. I was having an attack when my sedatives…read moreweren't working, and I still felt pain when they put the freeze on my tooth. After that, Dr. Carmen said that my anxiety was annoying him, and that it was my fault that I was not sedated-- despite me following the procedure given to me at the pharmacy. So yeah, it could've gone better. I called later that afternoon to apologize. Everyone else who works there is truly a gem. Everyone there, except for Dr. Carmen, was understanding of my condition and was patient with me. This place could be a great place to have work done. Maybe I was just unlucky and caught Dr. Carmen on a bad day. Maybe give this place a chance. Although, if you suffer from mental illness, I would strongly encourage you to specifically ask for Dr. Weigel, or anyone who isn't Dr. Carmen.