Went to appointment after filling out paperwork online but did not submit my drivers license…read more Arrived and was told they need to make copy of the front and back of my drivers license. I asked why and was told in case I need a prescription which seemed odd. I told them I didn't feel comfortable with that so lady checked with doctor and was told they would not treat me without taking a copy of the front and back of my drivers license - seemed odd to me so I had to leave. Not sure why they couldn't just look at my license without keeping photos.

I was with my husband when he had his first visit for a consultation and xrays. We both found Dr…read more Brooks to be competent and caring. The staff is extremely nice and friendly, as well as Dr Brooks. We are confident that he will get excellent care.​

Last July 2021 I had a front tooth that was sore behind it and it hurt a little. They were kind…read moreenough to work me in the same day to check the tooth. Anna is in a practice with Jewell Meade, called Dental Health Associates. I was looking to find a new permanent dentist and I liked the environment and the staff that I met at the appointment so I told them I wanted to be a permanent patient with their practice. I have no complaint with the dentist or the techs but had a bad experience with the billing and some miscommunication between someone in the office with my insurance company. The tech who was working on me wanted to do a full-mouth ex-ray and had a girl in the office to go to the front and "call" my insurance company to see if my benefits covered the procedure. I did not know the date of the last full mouth ex-ray I had with my past dentist. The gal who went to check came flying back into the office where I was being treated and said YES, THEY COVER IT! So I said ok. Then 30 days later I get a bill for $90. I called Humana and they had no record of this dentistry calling them about my benefits. They record and note everything that comes to them. I appealed it, they denied it. I asked for all the records from the dentist, and a copy of my chart. They had the ex-ray down as being an item covered by my insurance. What I found out later my benefits for this procedure is 1 every 5 years and the last one I had was one year prior. What this dentist office failed to do is to ask Humana the date of the last full mouth ex-ray. We have battled back and forth on this and I cannot feel I owe the $90 when they failed to do their job in a proper ethical manner. I eventually told them to go ahead and turn over to a collection agency or to write off as a bad debt because I was not going to pay for their mistake. They have turned it over to collection agency & I don't give a rat's butt. I don't owe anybody 0 and I won't be needing any loans to worry about my credit rating which is over 800. I will not bad mouth the dentist, Anna Newman, herself. I liked her and am upset that I won't get to have them as my permanent dentists because of this screw up by somebody in their office. They obviously need to better train their employees how to set up new patients and to get the correct info from the insurance company as to their benefits before performing any procedures. I've never had such a problem with any dentist before.

We loved this dentist office until we received this message because we had to cancel our…read moreappointments due to money this week. We had to drive my daughter to Michigan to take care of my 94 year old mother who moved into senior living and not adjusting well at all. Here is the message they sent us... We got your message this morning that you both were cancelling your appt's for today. Once you get your finances together & ready to reschedule, please call in to talk to our office manager. we cannot continue down the path of always rescheduling & cancelling your appt's. Combined this makes 7 appt's cancelled.

The technology at Catron and Keally Dentistry is remarkable…read more Digital scanning has replaced goopy, messy, impressions. Most night guards, crowns, retainers , etc can be made without the need for traditional impression materials. The saying " a picture is worth a 1000 words" holds true when you see a leaking filling or a fractured tooth on the screen when a special intra-oral camera is used during the exam. Maybe best of all, dental injections can be avoided when cavities are diagnosed and treated early using the dental laser. Everyone in the office is knowledgeable and caring. I'm so happy to have found such a wonderful office.

I hate to admit it, It had been a while since I had been to the dentist. However, I needed a Preop…read moredental cleaning before my procedure in 10 days. I called several places who did not have appointments until April and the majority of them said they don't do cleanings on the initial visit. I called Hamburg Expressions and explained my situation, they were able to get me in the next day. From the time I arrived until my visit ended, my experience was amazing. The staff were very welcoming, friendly and kind. The atmosphere was relaxing and the space I was in was clean. I received a very thorough cleaning, I did not feel like they were rushing me out the door, like I have felt at other places. Even my 8 year old who was with me said, she wanted to go there too! I can definitely say I found my regular dentist, I scheduled my 6 month appointment, and can't wait to go back! I would highly recommend!

I can't even begin to tell you how much your practice means to me…read more Dr Miller and now Dr Williams are they kindness, most gentile, caring and so amazingly Great at their practice. Thank you is just never enough. Michael and I are happy with the entire practice that we even drove from Louisville for many appts,from our home.

I was on Medicaid for a few years while taking care of my dying mother. I noticed that the bare…read moreminimum was always done, and when the hygienist asked about some cavities I had that needed filling it was slid over very quickly. But I was taking care of a dying mother so I really didn't take time to ask too many questions so when I went back 6 months later I asked about those and I was just told my insurance didn't pay for that. So essentially they were letting them right out of my head until they could give me the dentures that Medicaid will pay for. I found a way to pay for a grand out of pocket to get crowns put on to the teeth that needed it. And those didn't even get sealed properly you can feel the seam with the tongue. I didn't know that shouldn't be how it is. I went back to ask a dentist who was substituting the day I was there about why I didn't feel exactly right he tapped on my tooth, to ask me if it hurt, and when it didn't he said you're fine then. Good to go. I recommend going to third and smiles over by kroger. They're not cheap but they actually do quality work. Mortenson messed me up very well. If I ever end up having to be on Medicaid again, I'll do something else or just not go at all. You might as well not. Let them right out of your head until you need dentures. That's what they're going to do.

I highly recommend Mortenson Family Dental. I had three visits in the past two months for dental…read morework and every visit has been a positive experience. I have very high standards when it comes to dental/medical services and observant of attention and the duration of time I walk in and out of the dental office. All of my appointments have started on time and ended in a timely manner and the staff are all highly attentive and competent. Additionally, I have not experienced any pressure to get dental procedures done and have been billed appropriately for the services. Most importantly the online scheduling feature and the availability of appointments has been great. I value this dental office's communication and commitment to dental excellence.

Primo Smiles is great! The staff and atmosphere is upbeat and friendly. Dr Kerns is extremely nice…read moreand professional. his staff is excellent. I'm one that is more reactive sometimes rather than proactive. As Dr. Kerns told me this visit, he would continue to monitor potential issues for the future and make recommendations if things worsened. I respect his opinion. I highly recommend Dr. Kerns and his staff at Primo Smiles. in addition to being a great fetal office they are extremely active in supporting the schools and our community. A+++++ on all levels!

I have been going here for years. The staff goes above and beyond to explain any issues you may…read morehave. They talk you through your entire visit to let you know what exactly the purpose is of what they're doing. They are very accommodating even with covid restrictions. They make sure to keep their clients safe and healthy and I couldn't be more thankful to go here.

Dr. Dar and his team are nothing short of FANTASTIC! The quality of care that I've received over…read morethe past few years is outstanding. I received a full smile makeover (Invisalign & veneers) by Dr. Dar and it was the best decision I've ever made. From my very first appointment, he was meticulous, attentive and not at all judgmental. He had great communication with me and always let me know what was next in our process, making sure I understood everything. His facility is comfortable and clean and all staff was so friendly! I get compliments literally daily on my smile now (when it once was my biggest insecurity!) If you are insecure at all about your smile- he is the Dentist for you! I cannot recommend Dr. Dar more!

Dr. Kimberly Wilkins is truly special. She listens to your concerns and is a doctor that wants the…read morebest for her patients. I did not have to wait , everything was clean, personnel were friendly and I was very comfortable. Carolyn Sue C.