do not trust his first findings Get a 2nd opinion!…read more His poor workmanship cost me dearly. Long story short, his "honesty "cost me a claim for an implant. I had to pay $4,300 for out of pocket for dental implant ! Thanks Y'all!

Both my wife and I switched to Dr. Cooper several ago and he's been great. Staff Are.very friendly…read moreand we've been very happy with his work. My wife was in extreme pain on a Sunday and he gladly came into the office to see her even though they're closed and didn't charge us an extra fee for doing so. I can't speak to the other reviews, but we've been very happy here.

I don't have enough kind of things to say about the dentist office…read more I have been long terrified of the dentist. From having some very difficult experiences in the past. Dr. Jones and his team of incredible hygienists have gone out of their way to help me feel comfortable, safe, and have given me as close to a pain-free experience as possible. I had to have a deep cleaning done, the hygienist had to give me eight injections, and I did not feel a single one of them. And for someone who has very sensitive gums, that's a huge deal. Partnered with my insurance, everything has been extremely affordable, and they even give you the option to get laughing gas if needed. Overall, I have had a great experience with the dentist. And I am looking forward to them, correcting my smile.

Before scheduling an appointment with this office, I encourage you to read this review. At my…read moreinitial new-patient appointment, the dentist recommended an expensive device for teeth grinding and sleep apnea. Before agreeing to move forward, I specifically asked that the office verify my insurance coverage because I wasn't sure I could afford the device otherwise. I was told my insurance would cover it and that my out-of-pocket cost would be approximately $133. Based on that information, I paid the portion they requested that day. At my next appointment, I was told I had not made that payment and was asked to pay again. After spending time searching their records, the staff eventually found my previous payment. I requested that my paperwork and receipt be corrected to reflect the payment, but I was told that wasn't necessary. The process was delayed further because I was told the lab had made the device incorrectly, requiring new impressions and additional appointments. Eventually, I received the appliance and was told everything fit properly and that no further appointments related to the device were needed. The very next morning, I received a phone call informing me that my insurance had denied the claim and that I now owed $867.60. I was told that the original amount I had been quoted was "only an estimate." Since then, I have received multiple bills and collection calls despite explaining that I relied on the financial information provided by the office before agreeing to treatment. When I visited the office to try to resolve the issue, the office manager said that the problem resulted from unsuccessful attempts to contact me. However, I have no voicemail messages or text messages from the office regarding this issue--only payment reminders. She also told me that I should have waited to speak to her instead of the claims specialist I spoke with earlier who said she would handle the issue but did not. Not only did she not apologize or take any responsibility for the problem, she rolled her eyes and sighed several times, continuing to put the blame back on to me. What concerns me most is that a coworker reported having the same experience. They also requested that insurance be verified before treatment, were given an estimated patient responsibility, and were later billed for a much higher amount after services had already been completed. My advice to anyone considering treatment here is to verify your benefits directly with your insurance company before agreeing to any procedure or device. Do not rely solely on the financial estimates provided by the office. My experience with the billing process, communication, and handling of this situation has been extremely disappointing.

I have been with Justice Dental for over 5 years and every time I walk into Justice Dental, I am…read morealways greeted by Bridget, who always has a big smile on her face. She is always so kind and upbeat. Very rarely do I ever see her without a smile on her face. I have seen 3 different techs: Tristan, Laurie & Angie. Every single one of them have been kind, amazing, thorough and professional. I have gotten to know them and they have always made me feel welcome and like family. Tiffany, one of the checkout gals, has also been very nice and kind. She has always been willing to help out me and my husbands billing issues or just general questions. Dr Thompson has been my Dentist throughout this time as well. He has seen me through removing my wisdom teeth, cavities, Invisalign, whitening my teeth and just overall teeth health. I recommend him as a great Dentist. Their facilities are always clean, including their bathroom. If you are looking for a dentist, please consider Dr Thompson, or any of the other Dentist's that are on staff.

Be careful you don't get cheated like I was. Justice misled me and cost me $400 by telling me they…read morehad a dentist that would accept my insurance. After treatment I discovered they charged me $400 more than I would have been charged from a dentist who truly did accept my insurance. After several calls to Justice where they gave me false information and changed their story three times, they refused to honor their agreement, In addition, while reviewing my charges, I discovered they charged me twice for a $100 service. They did refund this after I brought this to their attention. Needless to say I do NOT recommend them.

While the care was great, they are just too busy. Had my 6 month cleaning May 2025. 10 months…read morelater, my 6 month cleaning was scheduled. However, I had to cancel due to COVID. Next cleaning available was 4.5 months later. There schedule is booked solid with no openings. I did request a manager contact me to discuss but I never got a call. Billing can be challenge. A couple times they would link my husband's account to mine. Which would be okay, but we wanted to keep them separate for HSA purposes.

More lies, yes they refunded a portion of my money, they were ordered to do so by the Grievance…read moredecision from my insurance company since it was paid by my insurance flex card. They still have not paid me the remaining balance I am owed. I was told on October 9, 2024 it would be 4-6 weeks. My insurance company was told check was mailed in December 11, I received a voicemail on December 18 saying it was mailed December 18, still nothing. I tried calling today and was put on hold for over an hour, no one came back to acknowledge me, screenshot to prove it. I got on another line and called my insurance company, they called to see what was going on, they acknowledged they STILL owed me money. It doesn't pay to get online and post lies when it can easily be proven otherwise.

they say they accept Medicaid, but they don't unless you're already an existing customerread more

After finally going in, it was decided that I needed a tooth extraction, but I had to wait for the…read moreschedule of the uk oral surgeon. They called me the day before he was going to be in on a Saturday. I wish now I didn't make an appointment. I was told that he would have to take the tooth next tooth to he was extracting also. But no. I was not in any pain before the appointment, now I think he left nerve ending on the back tooth, cracked a tooth in front of the he was extracting and while leveleraging on my bottom teeth he cracked 1 or 2 of them. I'm in so much pain and yet they can't get me in for 2 weeks.

Read this honest review you'll be glad you did. I was skeptical after reading some of these reviews…read morebut I was in such pain and had been for over a month. From the front office to the back I was treated with kindness. Dr Diamond was so very kind to me and I wasn't judged over the shape of my teeth . I have dental anxiety and explained it and he made me feel safe there. I needed a wisdom Tooth removed and another tooth and he removed them both for me when no one else would . He kept asking if I was ok and he was gentle and caring . Most of all he didn't rush and he actually cared about my high level of dental anxiety . He didn't make me feel ashamed of my teeth either . Instead he gave me hope and treated me like I'm actually somebody. This was my first visit here and will be my go to dentist from now on. Payment info and plans are made before any work Is done so you know what to expect . The service here was outstanding. While extracting my teeth he made sure I was numb and not feeling any pain. He told jokes and kept me focused on his funny jokes and not the serious dental work and tools haha. Is assistant was kind and caring toward me as well. And also I have Medicaid and I was treated like anyone else with respect and kindness. So please don't listen to the bad reviews and go see them for yourself and you'll see this is an amazing dentist office to visit. They make you feel safe welcomed and cared for . That's rare these days . He didn't want me to leave there in pain and no one else cared. Highly recommend going to diamond Dental if you need a dentist. Don't let the bad reviews keep you from going to a dentist who cares :)

Super nice folks and impressive office, once you can find it. The navigation and directional…read moresignage leave something to be desired.

tried making an appointment with insurance. The staff couldn't get my insurance to load. I sent…read morescreenshots of my insurance and PHI information. Office manager was rude to me and unwilling to look for that information I provided over a week ago. OM was claiming she was too busy to get the information provided by me from the portal. To confirm my appointment and credentials before driving to another town for care ? OM was not helpful or constructive so I requested to speak with Dentist and the office manager refused my request. if this office manager finds it suitable to treat its patients with such disrespect I believe I could receive better care else where. FYI patient care starts at the front desk

New to Versailles and needed a dentist. This was a flawless experience start to finish. Front…read moredesk, hygienist, and dentist were all great. Glad to have made the right choice with this practice.

I will tell you what I have told him... he is as good with a needle as a fine London tailor. I…read morerarely feel anything more than a minor pinch, on the order of a mosquito bite, when anesthetic is needed. As for needed ongoing dental work, he tries very hard to max out a yearly insurance allowance without exceeding it. I have nothing but positive remarks about, to me at least, "Dr. Joe."

Dr Lasheen has been wonderful in caring for my family's teeth. He is always very courteous and…read moreprofessional. He has never recommended more work than was needed to fix the problem and my teeth are in great shape due to him and his staff! I highly recommend using them for your dental needs!