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    Gateway at Tempe

    1.8 (191 reviews)
    Closed • 10:00 am - 6:00 pm

    Services - Gateway at Tempe

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    University housing

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    Absolutely disgusting dust, anima fur, debris...
    Cena T.

    big scam appliances are not replaced between old and new movers. Even when the appliances are disgusting I have spoken with the management and tried to come to a resolution the management team is the worst I have ever spoken. You guys provide TRASH apartments and falsely advertise by only showing the "model" apartments to charge luxury prices.

    Tyler K.

    The guy who lived above us was murdered in the apartment under us last night. This is the second serious violent crime me and my brother have seen since moving here about a month ago. Needless to say we tried to get out of our lease, however, the management at Gateway denied our request. They have yet to move us into a different apartment, a blatant disregard for the safety and well being of their tenants. I highly suggest looking into any and all other options out there.

    Trash is everywhere and outside stinks.
    Joe M.

    When I first moved in June 2021 everything was ok. Management would try their best to help and respond quick as they can. As time went on it became worse and they would stop responding to requests you put in or anything. Now recently they have a new management and is ran by a younger group. They do a very poor job in communication and responsibility on their end. They never have answers to questions you need and just tell you to fill out a form to get anything you need fixed and then you just have to wait. They don't answer the phone either once they know you live there. Lastly we had to leave to see and smell this...

    They never changed air filters  Hella roaches  Moldy  And the front office people are rude af

    Absolutely the worst place to stay in Tempe, you could not pay me to live there. It's a sess pool. They don't care ab there tenants and only care about getting paid. I'd rather live in a homeless shelter then pay to live at gateway . If your looking to sign a lease there, I'd double think that. Your better off living in your car. Don't bother talking to the front office lady's they're as rude as they come.

    5 roaches picked up from by my shower, and toilet
    Nick G.

    I wish I could give this place 0 stars. Living here for the past year has been the worst experience I have ever had. Not only have I been living with small cockroaches for 10 weeks, but management and staff do VERY LITTLE to approach the problem. The one time Burns did come out to gas my apartment, they told me that they are also gassing the upstairs apartment because they have the same problem. The manager looked confused when I told her that like she had no idea what was going on. All appliances are 10+ years old, and everything is constantly breaking. When asked if they can cover my last month of my lease, they said they don't do "lease breaks" for pest control. How about this gateway, let's put roaches in your houses and see how you react. DO NOT LIVE HERE. DO NOT LIVE HERE. DO NOT LIVE HERE. You'll have less problems on the street. Update: "Community Manager" posted below that someone will be in contact with me soon. Week later, still no contact and no resolution. Doesn't matter how high up the chain you go, obviously won't get better!

    Kitchen area
    Mohammed A.

    I found it very unhuman that I have not received my security deposit till this day after finishing my lease that ended July 2020. I left my apartment in a way better condition than I had it. On top of that, I have lost a lot of money living there, my car got broken into also got damaged and my motorcycle almost got stolen. I have contacted the leasing office every month ever since. Every time I ask about my security deposit which was around 800$ I am told something different. They had an excuse every time I call. I paid all my bills on time did not miss a month. Left my bedroom in greater condition. Is it because the review I made that exposed the situation I encountered while living at the property.

    rainbow sunset

    Like a mile from ASU Tempe Campus so it's super convenient and i like that it's not a big tower! it makes living here a lot quieter than some places on Apache. pretty cheap too and they're starting to make improvements on the property ever since the management changed

    Roach infested light

    I would not recommend this apartment complex to my worst enemy. We have been living in a roach infested unit for the past 6 months. We kill on average about 5-10 bugs every night. Management did absolutely nothing when we confronted them about the issue. An exterminator was eventually sent out who spent probably less than 30 seconds "spraying" our apartment. The issue was still not resolved. We took matters into our own hands and bombed the apartment. This is not how it should have been handled. I am extremely disappointed with the quality of living here and would strongly advi against anyone looking to sign a lease. I would give this place zero stars if I could. Update: Gateway sent out an announcement at the beginning of the Coronavirus Pandemic saying they would wave late fees as needed. However, they turned down my request for an extension of 3 days to pay rent without late fees. During a PANDEMIC. I truly believe they saw this review which lead them to act petty like this.

    Water heater storage that's next to living areas

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    6 years ago

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    2 years ago

    Gateway at Tempe has been a Great place for my son to live! Great staff, great location.Great amenities!!

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    4 years ago

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    4 years ago

    Great front staff members always looking out for the people who live here, for Ex one great worker up there is "Maddie"

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    Review Highlights - Gateway at Tempe

    “Like a mile from ASU Tempe Campus so it's super convenient and i like that it's not a big tower!”

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    University House Tempe

    University House Tempe

    (154 reviews)

    I was having a terrible day till I accidentally walked into the lobby and was welcomed by the…read moreamazing hospitality that the worker had. Her name was Lexie and she was wonderful and really made my day better I am so glad of the happy accidents that happen in life because my day became so much better after talking with her!

    Do you guys have a working email address?? The only email I have says the inbox is full. Your…read moremovers lost a mirror & claim security cameras show the mirror on the elevator, ok then where did it go after that? The fact there is no way to contact anyone at this property is ridiculous. I've left messages as well, no call back. She asked several times to move in early because her previous lease ended and she had a 2 week gap in housing. University House told her there was a waitlist, ultimately she was not allowed to move-in until August 14th. Yet apparently, her rent was due August 1st , so she arrived on her actual move-in date already owing a $40 late fee that she had to pay before receiving her keys. How do you charge someone a late fee on an apartment you haven't even allowed them to move into yet? If University House is going to require rent before a resident is permitted to take possession, that needs to be made exceptionally clear. Finding out you're already "late" before you've even moved in is ridiculous. Especially considering these are college students! More concerning was what happened when my daughter questioned the fee. She spoke with Deja, who told her she wasn't going to keep explaining the same thing. My daughter asked to speak with a manager. Deja told her that SHE was the manager and that there was no one above her to speak with. At move-in, my daughter learned that Deja is actually the assistant manager and "Mitchell" is the property manager. So why was she told there was no one above Deja when that was not true? And where is the accountability for that? This is student housing. Parents are trusting this office with young adults who may need management's help with issues far more serious than a $40 fee. If a resident ask to escalate a concern, they should not be misled about who is in charge. Nor should they be intimidated & undermined. After reading the other reviews, I see that complaints about management, communication and unanswered phones are not new. That makes this experience even more concerning because what are y'all doing about it? Do you even care? I want the $40 late fee refunded, but more importantly, I would like management to address why my daughter was given false information when she specifically asked to speak with someone above the person handling her complaint. I'll be sending an email as well.

    Alight Tempe

    Alight Tempe

    (147 reviews)

    Update: 06.01.26 Do…read morenot let this business fool you with their generic response claiming they tried to work with me. That is a blatant lie to save face publicly. TECHNICALLY THIS IS THEIR THIRD CONTACT WITH ME. THE FIRST WAS IN AUGUST 2025 WHEN I POSTED MY GOOGLE REVIEW AND THE BUSINESS RESPONDED ON GOOGLE THE SECOND WAS WHEN MIKE WEAVER REQUESTED INFORMATION AND THE THIRD IS THEIR RESPONSE TO THIS YELP REVIEW OUTSIDE OF THAT NO ONE HAS CONTACTED ME OR ATTEMPTED TO WORK WITH ME THROUGH "APPROPRIATE CHANNELS". THOSE ARE ALL BLATANT LIES. (all photos have been added to the business page since i was having issues adding the screenshots of the email with Mike Weaver to the review it's self, to view photos scroll to the very bottom and you should see them). I sent a formal Notice of Intent to Sue via email and Certified Mail, giving them a firm legal deadline of May 29, 2026. Their VP of Legal Affairs, Mike Weaver, explicitly emailed me back asking for the documentation, which I provided immediately. That deadline has now passed, and their legal department completely ghosted me with absolutely zero response. They claim they follow policy, but their actual policy was keeping a fraudulent $10,417 negative mark on my credit profile for nearly four continuous years. They repeatedly verified this false debt to credit bureaus despite me filing over five separate formal disputes. All of this stems from them breaching their own contract by refusing to let me move in on my signed move-in date, leaving me facing immediate housing instability. Pretending you are actively working with me is a joke. I have the entire tracking history and email paper trail to prove you are lying. See you in court.

    I would put 0 stars if I could but this place is a complete dive. Trying to charge me for cleaning…read morefees when I have clear pictures of when I first moved in being in terrible condition. Let alone at least once a week they would have the water off all day. I went a month without hot water and they just took there time fixing the problem. I would not recommend staying here they have terrible services and the tour room is 10x nicer then the room they give you.

    922 Place

    922 Place

    (47 reviews)

    I don't usually leave reviews, but my experience at 922 Place has been extremely disappointing…read more The biggest issues were ongoing maintenance and cleanliness problems. There were fruit flies in the hallway, which seemed tied to the trash chute not being properly maintained. The building also often had strange odors that made common areas unpleasant. Maintenance response times were frustratingly slow. Several issues took far longer to fix than they reasonably should have, and communication wasn't great when things were reported. Hot water was also inconsistent, sometimes going out for a week or two each month, which made living here really inconvenient. The gym is very underwhelming and not well maintained. On top of that, I was moved here after being kicked out of GLV for a semester due to ASU housing placement, which made the experience even more frustrating. Overall, this place did not meet basic expectations for student housing in terms of upkeep, comfort, or responsiveness.

    Lived here last semester. Staff is rude and incompetent. They hired towing trucks to tow cars even…read moreif they're residents. I never got my physical parking pass but had a spot I paid. Almost got towed and when I asked the front office, no one knew what was going on. Had an issue with the bathroom situation with roommates and manager Cynthia did not even try to resolve anything. RAs on the floor are as close to useless as it gets. Avoid this place!!

    Apollo Tempe - literally just ON THE FLOOR!! seriously what is going on here

    Apollo Tempe

    (89 reviews)

    These people are money hungry. They do not care about your well being. I have reported throw up in…read morestair wells that's still their months later. Dog poop strewn about the hallways. They do not report us paying our payments on time to the credit bureau. They used up our safety deposit within the first few months without us causeing any damages in the first place and then sent an email saying "too bad any damages is now your responsibility". When we first moved in, they told us that they did a deep clean of the apartment. As I first opened the door, the place immediately smelled of Marijuana, dust and dog hair everywhere, paint splatter caress sprayed about, and the couch had clearly been craped up by an animal. When brought up the day of, administration simply said that this was a clean apartment and then left. They also forgot to charge us our pet deposit from two years ago and just called expecting us to drop 600$ out of thin air. If you want a safe living environment with staff/administration that cares about you, do not come here. We pay way to much money for this place to be disgusting with body fluids everywhere that no one cleans up. As well as trash and stains left everywhere in the carpets and walkways. The only place they care to clean is the pool areas and leasing area which gets the most media traffic. Overall my wife and I extremely regret moving in here. If it wasn't for how close it was too campus we would have already been out of here.

    Everything was always broken - the coffee machine wasn't working, the parking gates, etc. The…read morestairways were so messy and I think there were feces at one point which was never cleaned. Not a great experience.

    Atmosphere Tempe

    Atmosphere Tempe

    (8 reviews)

    I am the parent of two college students who live at Atmosphere. I experienced the move-in process…read morewith them and have visited a few times since they moved in. We were all very pleased with the ease of the move-in process and ongoing friendly assistance of the front desk staff since then. I have called the leasing office numerous times (mostly before move-in) with various questions and have always been greeted kindly and received helpful responses. The lobby, hallways, and Sky Lounge are kept clean and nice. My kids report that they hear virtually no noise from neighboring apartments. Their experience overall has been positive.

    I have been paying rent at Atmosphere for five years since the property opened. The last four years…read morehave been great; however, this school year has been horrendous. There is a new high rise being built next door (literally outside the windows on the east side of the building). The construction is all hours of the night. When residents complain to Atmosphere staff, they do NOTHING and refer them to City of Tempe. Parents have left multiple messages for Atmopshere management to complain but they do not return calls. Apparently they have a permit to work 24 hours a day! Residents have complained NUMEROUS times to City of Tempe and nothing has been done. Meanwhile, residents are awake ALL hours of the night because of the constant banging. Construction workers have even filmed residents in their rooms! Again, Atmosphere Tempe does NOTHING to help the residents. I'm paying $1,600 per month for no sleep and constant frustration. If you want to sleep, do not rent at Atmosphere. I have videos of the noise in the middle of the night but unfortunately, it does not allow me to upload videos.

    Regents on University - Fully Furnished Bedrooms

    Regents on University

    (47 reviews)

    I lived there 3 years. I had a pretty good experience my first year, then new management came in…read moreand it wasn't so good. My roommate and I had a 3 bedroom but for the first year and a half there was no 3rd roommate. We were given a smaller fridge by the first owners cuz when we moved in ours was broken. They promised that they would get us a bigger one and if we didn't get it right away then for sure it would be supplied by the time we got another roommate. We get a new roommate and we ask for the bigger fridge- they promptly tell us no and tell the new roommate that we are lying and they never promised that. I have email proof but they ignored it. And we decided not worth a fight. Then we get to the fact of me moving out. I moved out early cuz I had a two day drive. I asked them how to submit keys when I'm leaving at 5am and they don't open until 10. There isn't a drop box for us there isn't anyone there to call. So what do I do? They tell me to leave it with my roommate. I leave on Thursday before move out she turns them in Saturday before move out. I get a statement about my deposit refund and they deducted money for keys, utilities, and pet rent. 1) why the keys if they were turned in? 2) how did they get my address in a state I didn't give them? 3) why am I paying these rental charges when I paid the months rent before I left? I cal to ask and am quickly met with annoyance and rudeness from management. Mind you- I hate confrontation and was very sweet and kind simply saying I wanted to understand the charges. When I say my roommate turned in the keys, they say no, they never received them. I'm like okay then where did they go? And then when I ask how did they get the address when I didn't give it to them, they said they'd call me back. They call back to say they found the packet and I was charged for keys cuz the keys were turned in late. I was like ummmm probably not cuz my roommate turned them in Saturday BEFORE move out like I checked with her. But whatever. So then I say ok what about the rental charges, they say oh everyone has that but you're not charged for it. It's a misprint, your charged for just the keys. I ask to clarify that I'm being charged nearly $100 for just keys not rental also cuz the statement says keys cost $12 and the manager YELLS at me and says that $100 is how much keys cost. Woah. Ok I never raised my voice. All I asked for was clarification. Way to be professional. He then hung up after I said oh ok just clarifying. I didn't even get to finish saying thank you (cuz I'm polite) before he slammed the phone down. Needless to say, you will have a mediocre experience while living there but once you leave they don't treat you well and are rude and disrespectful. I wouldn't wish this life on anyone. Also the question about the address is still up in the air- guess they also have ways of tracking you when you leave. Stay safe and far away from this place.

    It's one of the second dirtiest apartments around here. I would not recommend. The staff is not…read morefriendly, the lights are half going out like a ghost living apartment. The place itself give some haunted vibe and it looks like college kids live here to party

    University Pointe

    University Pointe

    (96 reviews)

    this was my first college apartment freshman year and it was terrible. The staff in front desk…read more People were awesome and always helping me when needed. However, maintenance never came. My sink was backed up for the entirety of my eight month lease. I didn't look at other options, I just moved into this place right away basically they're redone motels very eerie vibe not for college kids definitely an older crowd scary walking at night apartment itself was a shit hole looked like a trap house had a little flies coming from the sewer drain so gross. My neighbor stole my Amazon package pool is disgusting. It is a hassle trying to get mail and Amazon packages because the Amazon delivery people never want to come through the gate so you never get your package on time I still have like five missing packages never made friends with any neighbors cause everyone keeps to themselves and honestly is pretty rude. I had an incident happen when I knew the cops and I was screaming and not a single person came to check up on me therefore, if something terrible happens, you're all alone again really creepy and eerie vibe at night. There's people walking in the back and one night a homeless man watched me sleep because the apartments are outside so I had to get a camera and my door lock was broken as well. Don't recommend staying here. People are great though the workers.

    They literally stole my pink couch from my patio today and didn't offer any reimbursement, notice,…read morenothing. They literally stole from me and did not care. They said that a past tenant from a building that I DON'T live in CLAIMED it was their couch so they walked over to MY building and took MY couch. I'm contemplating making a police report. When I called and asked Kathy, she laughed and didn't have any good answers notes did she call me back. I was followed up with a weak email that I will be posting. I'll update this review based on what happens but please beware. The office staff is not upfront nor kind like they portray.

    Gateway at Tempe - apartments - Updated October 2026

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