Update: 06.01.26 Do not let this business fool you with their generic response claiming they tried to work with me. That is a blatant lie to save face publicly. TECHNICALLY THIS IS THEIR THIRD CONTACT WITH ME. THE FIRST WAS IN AUGUST 2025 WHEN I POSTED MY GOOGLE REVIEW AND THE BUSINESS RESPONDED ON GOOGLE THE SECOND WAS WHEN MIKE WEAVER REQUESTED INFORMATION AND THE THIRD IS THEIR RESPONSE TO THIS YELP REVIEW OUTSIDE OF THAT NO ONE HAS CONTACTED ME OR ATTEMPTED TO WORK WITH ME THROUGH "APPROPRIATE CHANNELS". THOSE ARE ALL BLATANT LIES. (all photos have been added to the business page since i was having issues adding the screenshots of the email with Mike Weaver to the review it's self, to view photos scroll to the very bottom and you should see them). I sent a formal Notice of Intent to Sue via email and Certified Mail, giving them a firm legal deadline of May 29, 2026. Their VP of Legal Affairs, Mike Weaver, explicitly emailed me back asking for the documentation, which I provided immediately. That deadline has now passed, and their legal department completely ghosted me with absolutely zero response. They claim they follow policy, but their actual policy was keeping a fraudulent $10,417 negative mark on my credit profile for nearly four continuous years. They repeatedly verified this false debt to credit bureaus despite me filing over five separate formal disputes. All of this stems from them breaching their own contract by refusing to let me move in on my signed move-in date, leaving me facing immediate housing instability. Pretending you are actively working with me is a joke. I have the entire tracking history and email paper trail to prove you are lying. See you in court. read more

Alight Tempe - the second response i ever received from the business since 2025 google review - University Housing Near Me - Tempe, Arizona

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I would put 0 stars if I could but this place is a complete dive. Trying to charge me for cleaning fees when I have clear pictures of when I first moved in being in terrible condition. Let alone at least once a week they would have the water off all day. I went a month without hot water and they just took there time fixing the problem. I would not recommend staying here they have terrible services and the tour room is 10x nicer then the room they give you. read more

This place is not taken care of very well. Me and two of my previous roommates had problems with other roommates bringing in large groups of unauthorized people into the apartment to live there indefinitely. When it happened to my previous roommates, Alight signed with the group to move in with one of my roommates, then when they finally got evicted, they managed to sign again and ended up with my other roommate. Some of these people had warrants for their arrest. One of them kicked my roommate's door in, and when he called the police, some of them were arrested on warrants. Others chased him and when he called security, they did nothing. In my case, they made noise all night, slept in the living room and trashed it, smoked weed and stole my food. I notified the leasing office in person and by email and it took forever for them to even send a notice to these people. This was not allowed under the lease, but every time I went to the leasing office, they seemed to brush it off saying things like "what do you want us to do about it?" For parking, the monthly fee for residents has been raised twice since I've been here and they added gates at the exit that keep breaking. One has been broken for months with no plan to fix it. Also, there is a charge for guest parking that keeps getting raised as well, and my roommates have had their guests towed despite paying the 24 hour rate and everyone told them tough luck. Alight previously responded to this review by saying it was in the agreement, but when I signed with them the first time, the community policies, which are linked in the lease, said guest parking was "at no cost" but they changed it when I moved in. They told me in person that charging for parking deters vandalism because people are responsible enough to pay, but avoided the issue of people who got towed on a technicality despite being "responsible". The people who had this experience paid their fee like they were supposed to and reasonably believed they would actually be good for 24 hours. Also, a driver for this third party towing company they mentioned got into an altercation with my roommate as he was leaving because my roommate got mad that the tow truck was blocking the exit. The tow truck driver lashed out and almost hit my roommate's car on purpose. Also, people have had their cars towed for no reason despite having a resident permit and were told that since it was already done, they still had to pay. That's downright theft. That definitely wasn't in the agreement. The utility/amenity fee has also been raised, yet they aren't taking care of their amenity equipment. When the hot tub broke, they closed the entire pool area and told me they didn't even know if maintenance was scheduled on it. And even when it was open, 2 of the gates to it were broken for months. When the grills run out of gas, I inform the office and they say they'll let someone know but nothing gets done. They handled it quickly once after I first wrote a review then went back to ignoring it for months at a time. Recently, as of June 2026, I spoke to someone in the leasing office and was given excuses and they dodged the question about why this has continued for years ever since I've lived here. The gym equipment is also left broken a lot. At one point, the fire pits were also broken and my roommate was told that the budget was not approved to fix them. These issues are ignored for months at a time and they seem to act like fixing this stuff is optional despite advertising it on their website. Also, the elevators are broken half the time and when they do work, they make loud grinding noises. Also, when my roommate transferred apartments, he was charged for damage the maintenance team had done to his walls. Everyone I know who has moved out of this complex at some point has gotten a long list of charges for things such as paint, and from what I've seen, there are lots of spots that have clearly been painted over or patched a long time ago and are probably charging everyone for. They also don't really seem to fix much between residents. read more

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Applied here back in 2022, never signed a lease and now I am in collections. When I tried calling to get information to dispute, never was called back! Absolute scam read more

I lived at Alight Tempe for two years, and if I could give one piece of advice to anyone considering moving in, it would be this: think twice. The biggest issue is management. They are completely unresponsive, emails and phone calls go unanswered, and the only way I ever got anything addressed was by showing up in person. Even after moving out, I've had to constantly chase them down while disputing charges, and they continue to ignore me. On top of that, they'll charge you for things that are not your fault (including issues like trash or maintenance problems that should be on them). There is zero accountability, and they take no ownership for their mistakes. If you have the option to live anywhere else, do it. Save yourself the stress and frustration. It's absolutely not worth it here. read more

Lauren and Genesis helped us so much during our move-in, and we honestly couldn't be more grateful for them. From the moment we shared our concerns, they addressed everything right away with such kindness, patience, and professionalism. They went above and beyond to find a solution that was not only quick, but truly satisfactory, and made us feel completely supported throughout the process. Their positive attitudes and genuine care completely turned the experience around and left us with a huge smile on our faces. We truly appreciate all of their help and outstanding customer service! read more

If I could give Alight Tempe zero stars, I would. This place is beyond mismanaged -- it's dangerous, disgusting, and borderline fraudulent. Unless you enjoy being ignored, lied to, and put in unsafe living conditions, do not sign a lease here. You'll get charged random fees -- small enough that you might miss them -- and when you bring it up? They act shocked, make promises to "fix it," and then... never do. You'll end up visiting the office like it's your part-time job just to fight for your own money back. And don't expect honest communication -- their staff will change their story depending on the day. Get everything in writing or prepare to be gaslit. Move-in day was a complete disaster. Despite notifying them of my severe cat allergy, I was assigned to a unit with two unregistered cats. It gets worse: one of my roommates had her 30-year-old boyfriend living there full-time without approval. When I raised safety concerns and eventually had to file a restraining order, Alight Tempe still refused to let me out of my lease. Their solution? "We'll move you when we can." It took six months and legal pressure to get out of a unit where I was literally unsafe. The unit they moved me into was disgusting. Trash on the floor. Gum embedded in the carpet. Stained walls, holes, dirt -- it looked like it had been ransacked. This was labeled "move-in ready." I had to deep-clean everything myself while suffering through allergic reactions, again, because they ignored the pet allergy issue a second time. Absolutely unacceptable. Multiple times, random men just walked into my apartment. No notice, no email -- just a knock, and then strangers were inside. I was home alone. If you're a woman considering living here, think very hard about whether you feel comfortable with that. Management's response was basically a shrug. The entire complex is filthy. Dog urine in the stairwells. Trash overflowing for days. Pet waste everywhere. Elevators constantly broken. Hallways that smell like a gas station bathroom. Wi-Fi so bad it might as well not exist -- in a student housing complex, no less. But hey, the leasing office is cute on Instagram. Too bad the rest of the place looks like it belongs in a disaster relief zone. The maintenance team are the only people holding this place together. Everyone else? Disengaged at best, openly hostile at worst. If they hate dealing with residents so much, they should find a different job. The fake customer service routine isn't working. You're not just paying rent here -- you're paying with your time, your sanity, and possibly your safety. This isn't just a bad apartment complex. It's a liability being marketed to vulnerable students and young renters who deserve better. Save yourself the stress. Do not live at Alight Tempe. Run. read more

Moving down from 2 stars to one star. Let me start off by saying the managers are lovely that's the saving grace. The maintence team RUIN this place. Had several issues with maintance and the msimtence team in the past but this one takes the cake. Had an issue with the freezer, put in the request on a Thursday just ask a few questions, but I wasn't home to send the pictures. They told me no worries someone would come up and help anyway. Got ghosted. Had to put in a separate request for them to finally show up after saying that they were coming up already days earlier. The real kicker is our hot water boiler went down Friday afternoon, was told Friday night that our hot water was back on and working. It's now Monday and we still do not have hot water. I got a hold of emergency maintenance this morning and was told by the time I got home from school today we would have hot water. Their words not mine. Was also told on the phone that our boilers were not actually fixed like they said they were in our email. Went down to the leasing office A little after 2 o'clock and was told it was a "miscommunication" that we were told our boilers were working and that someone is working on them today. I was then told we are waiting on ordering pieces for the boiler. If we haven't ordered the pieces, how is it gonna be done today? The maintenance guy told me "I am clearly the only one having an issue with the hot water because I am the only one complaining." none of my roommates have hot water either and one of them showed up and said that while I was down there. The manager was able to get us keys to a different unit to take a shower in temporarily while we wait for the hot water to be fixed, which is once again an indicator that we will not have hot water today and no one knows when we will actually have it. These are just some of the several reasons I will not be staying here next year. read more

We were sent to collections after being told it was taken care of. We have over twenty emails communicating back and forth and several phone calls recorded. They always send us to a number that ends up having us leave a message and NO CALL BACK. The person you tell us to call just lies and then we get sent to collections. What is the address to have a letter sent from our lawyer? read more

I've had a countdown on my phone of days until I move out since my second month of living here. I think that speaks for itself.

Positives: Located next door to a barber shop and a small grocery store, pool & gym, fully furnished, study room w/ (limited) free printing, relatively affordable, plenty of parking, and rooms are very spacious. Early on my unit's dryer, washer, and dishwasher started having issues; it took a couple days, but management replaced all three. Negatives: Usually trash in the hallways, maintenance can be slow, elevators are frequently out of order, walls are pretty thin, no in-ceiling lighting (so it can be pretty dark), AC system is finicky, Wifi can go out for days at a time, dogs that bark until 3 in the morning, and they just recently started charging $4 for guest parking (even though the top two floors of the parking garage are always empty). Definitely not luxury apartments, but they'll get you through college. read more

Alight Tempe - University Housing Near Me - Tempe, Arizona

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if i could give this complex anything less than a one star i absolutely would. Do not, and i mean DO NOT waste your money at this scam of an apartment complex. i'll admit they got me with the tour of the neatly posed bedroom and the newly renovated clubhouse/pool area but i'm beyond my last straw. from guests and people who don't live here sneaking in to the complex at any given moment for ridiculous parties and using/destroying the amenities or the absolute filthiness of every outdoor surface i just can't take it anymore. i shouldn't be paying almost $800 to come home to horrendous smells and literal poop smeared on the wall by the elevator that's barely 20 feet from my front door. i shouldn't be disturbed by someone's guest climbing and jumping off the complex railing and having the police/fire department all gathered together in front of my window on a sunday morning. Between the elevator being broken 80% of the time or the in unit washer dryer taking 7+ hours to wash a small load, wanting the things we pay for to work seems to be too much of a task to be fixed well or in a timely matter. so unless you are looking to party at all times with people who don't live here, walk amongst piss, poop, vomit and all types of garbage, wait all day for half done laundry, or climb several flights of stairs because the elevator is down AGAIN, i repeat DO NOT LIVE HERE. read more

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My daughter was there years ago and just got a call that they put her in a collection agency for $100. They were trying to ask for money from her and her roommates to replace carpeting that we fought them about that looked exactly the same as when they moved in. We had pictures of the place to prove it. So they said no problem and now we find out they turned it into collections and she got a call now 4 years later asking for the payment saying they are collections. Are you kidding me? What a way to run a business by lying to people read more

I've had a really disappointing experience at this apartment complex. It seems like management only cares about squeezing as much money out of tenants as possible. Every month, they find new ways to add fees to my account, and it's hard to get clear explanations for what these fees are even for. Communication is poor, and whenever there's an issue, it's clear that the focus is on taking more money rather than providing any real support or service. If you're looking for a place that cares about its residents, this isn't it!!! read more

After moving out, here is the remainder of my review: Pros: -Deadbolts on room doors. -You are only responsible for the rent/maintenance of your room. Minimal issues if roommates cause damages in their spaces. -Move out fees were fair (I cleaned the room per the guidelines and was not charged any fees). -Maintenance consistently resolved issues within a few days of submitting a request. Easy to get ahold of them when needed. (However, you have to speak directly with maintenance - the leasing office saying they will reach out to maintenance on your behalf means maintenance will not receive your request.) Cons: -Inconsistent Wi-Fi. Very poor (if any) cellular data/service inside the buildings or garage. -No dumpsters on lot after move in. Valet trash did not come for over 1 1/2 weeks during Christmas (VERY gross). -Valet trash came inconsistently, even during their normal schedule. -You could not place your valet trash bin outside - neighbors would dump loose trash in it. -Significant amounts of food waste and misc. trash regularly in stairwell. Stairwell was power washed once during the year and they left the residue in the hallway. -Elevator regularly broken, sometimes for weeks at a time (I lived on the fifth floor). -Gate regularly broken, which was a security issue. -Neighbor across the hall had altercations with police and security. -Had someone leaving open trash bags on our door (sometimes quite literally throwing them at our door). Took 10+ incidents, constant phone calls/emails, and a Yelp review for the leasing office to address it. This felt very unsafe. -Had stolen packages - could not have anything safely delivered to the door. -Several issues with bugs/pest control. Took very frequent phone calls/emails to get pest control to come. At one point, I cited issues with gnats/flies and they left roach traps instead. No direct way to contact them. -Reduced leasing office hours (not the employees' fault). Made it very difficult to pick up packages or do any apartment leasing work (their hours were M-F, 10-6. I work a full-time M-F job). I had to go in-person to get things done (emails or phone calls don't guarantee anything) - this meant taking time off of work. -Entire complex smelled like pet waste. -During rain storm, brown water came through the ceiling vents. Maintenance said this was normal. -Low water pressure. Shower whistled when turned on. -Washer regularly switched to only hot water. This ruined clothing. -Roommate moved out early and scheduled a new tenant to take over their lease. They left their spaces very dirty and full of trash. The leasing office told me I had to coordinate with the former roommate to get the items removed and the spaces cleaned. I did this for the sake of the new tenant, but it should not have been mine nor the new tenant's responsibility. In all: I had to regularly advocate for myself and solve problems while living here. I did not feel safe or comfortable. This was a VERY negative living experience. I urge you to exercise caution before signing a lease here. read more

Whether you are new to Tempe or a seasoned resident looking for a new apartment to move into, I'd highly recommend Alight Tempe for their amazing amenities, all-inclusive utilities, and professional management. Besides their commitment to meeting the highest of health and safety standards, their team members continuously strive to provide each of their residents an exceptional experience at each point of contact. Among the lovely staff, the resident services manager Dodge Pruitt always went above and beyond to ensure my concerns were promptly addressed whenever I experienced any issue. (if Dodge ever reads this, sorry for sending so many e-mails haha). It is in a great location, too -- shares space with convenience stores, and is walking distance to many gastro-pubs and public transportation. It doesn't stop there! They even have fun events and activities to partake in like brunch during finals week. There are so many opportunities to meet neighbors. What a dream of a place. I can't say enough. Overall, the apartments offer a flawless blend of affordability and quality so you can experience living in Tempe to the fullest. read more

This is my second year living at Alight. Yes, it is dirty. However, the full blame does not fall on management. Some residents here are very disrespectful and trash the complex. Management tries to keep up with the constant vandalism: Painting the elevators a million times to cover profanity, constantly cleaning up trash in the hallways, etc. The staff here unfortunately have to work overtime. (The current manager is working to whip this place in shape, even though we had some drama over dirt marks under my counter, I still think she is doing a great job). You have to remember that these are affordable college apartments in Tempe. If you can't stand the elevator walls telling you to "go f*ck yourself" or the constant smell of curry from the restaurant next door... don't live here. For the office staff, I have had great experiences with them. My AC in my apartment was broken and they went ABOVE and BEYOND to help me. They had a maintenance man in my unit within 15 mins and even took the time to go into my apartment to check the temperature before I arrived to let me know if it was comfortable. They are very understanding and super helpful. read more

Below, Catie and Devyn are even being nicer than how I'm going to talk about this place. If I had the ability to give Alight 0 stars, I would. IF i had the ability to break my housing contract without a fee, i SO would, and would've done that after my first month living here. NEVER MOVE IN THIS PLACE, UNLESS YOU ENJOY HATING TO PAY THEM RENT BECAUSE OF ALL THE GROSS, ANNOYING, IMMATURE, AND VILE THINGS THAT HAPPEN HERE ON A DAILY. Soooo, let's talk about the move in process that happened for me and my friend.... On the day of move-in, my friend and i were excited to see our apartment, and we got our keys and folder that they give you open arrival. We go up to our floor and find our apt number, so we tried the stupid electric keys that they decided to use, and the light on the key pad was flashing red. We tried multiple times until we gave up, annoyed, and went to the front desk. We spoke with Laurene and she tried to tell us that the keys were reset and to try again. I said no, I'm not gonna trust a rubber-plastic key to open a technological key pad and think that when I get back to my door I'm not gonna have the same issue. So I asked Laurene to send a maintenance man to our apt to fix the keypad, because I knew it wasn't the key, it was the pad on our door. After the maintenance man arrived at our door, he starts drilling at the door for over 2 hours to try and get us in our apartment. By the first hour I left because I had work, but my friend stayed with her parents, and they were outraged. They finally got in after putting a whole new key pad on the door, and my friend couldn't even move in til a few days later because of her work schedule. I was planning to move in that night, but upon arrival, I saw a sanitization sticker on my door saying it was clean..... and this is the funny part, as I open my door, not only do I see stains, glitter, clipped toe nails, other nails like screws and tacks on my bedroom floor, i moved the dresser they gave us with a SHIRT underneath it. I could go on with more things that I found just disgusting in my bedroom, and knew that my place wasn't cleaned AT ALL. Almost the whole management team came up to my apartment, one being Dana, trying to tell me that it looked clean to her..... I about lost my mind. I asked, "so you would move in and start unpacking everything with it looking like this?" she obviously didn't answer with a yes let's say. Let's move on to another issue. The stupid doors, that never seem to be working right, since I see almost on a daily, homeless people walking around in the parking garage, around the complex, and even sometimes in the stair well when coming home. I've had to call multiple times for security to do something. And also, let's talk about the elevators as well. The elevators are always so dirty, and within the first month of living here, there was dog piss all over the elevator floor, and someone had the audacity to just leave it and think it's not their problem to clean up. I know at the center of this, it's not the managements issue, but if you would like to deal with other college students that don't know how to clean up after themselves, and seem to still think other people will clean their mess for them, then go right ahead on wanting to live here:) But in a way, it is managements fault for not having enough cameras. Like, this issue and all the trash and footprints of people putting their feet on the door, trying to break the elevator could be resolved if there was a camera in the elevator. It would tell other residents to stop trashing the elevator and stairs if they also put a fee in place. There was a time where the plastic ceiling squares were missing because someone popped it out and took it. Idk why they don't get with the program and find the people that do these things , because honestly this just shows that management doesn't care, they just care about the money. To go on, honestly the whole courtyard in the center of the building, where dogs poop and their owners don't clean up after themselves is honestly why some shouldn't even have dogs if you don't know how to take care of the situation. Like, there's no consideration at all for other people living here. If you have a home and want to leave that in YOUR backyard or front yard, then by all means leave it on YOUR yard, not a communal space. Let's also add on to when all residents have the time to drop off their bag of trash by the designated spot by their door, for when the valet trash come to pick it up. Multiple times, and I mean several within a month, I've seen several bags of trash just thrown down the stairwell, and FOR WHAT???? like are you that immature to not understand to leave it by your door to be picked up? and do you really hold no consideration for other people that use the stairs instead of the elevator? like it sucks to have to smell what you ate 4 days ago, and the stench of alcohol that wasn't finished, mixed with old fast food from a drunk night. read more

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This place is literally garbage. It smells like trash, the elevators are always broken and maintenance doesn't come until weeks after you put in a work order. They are very strict with parking, and if you're a visitor and don't register your car (with a website they gave us that doesn't work) you will get towed. The stairway smells so bad, I gag every time I have to walk through it, which is almost time time because the elevator is always broken. Although my review wasn't the greatest, I have never had any problems with management they have been nothing but kind and polite. It's the actual facility I have a problem with. read more

Alight Tempe - University Housing Near Me - Tempe, Arizona

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Overall, it's not the worst apartment I've lived at. The leasing office staff is really helpful and nice, but your 'neighbors' don't respect the property so it is always run down and trashed. The rates are great compared to other complexes, and the all inclusive electric and utilities make it bearable to live there. The kitchen is small so don't count on storage, and you won't get any natural light. Additionally, it's called Alight? But you'll need to buy several lamps because there are no ceiling lights in your bedroom or living room. Also, the homeless people that roam the sidewalks at the front are a little scary, but usually don't bug you... Like I said, it's not the worst place, but it's not the best place. If the people didn't trash it, it would be so much better, in my opinion. Unfortunately you can't fix that. read more

Terrible garbage day policies, awful parking situations, extremely expensive if you want to have any guests at all ever come over. just a bad experience read more

DO NOT SIGN THE LEASE NOONE TELLS YOU YOU ARE LIABLE FOR THE ENTIRE YEARS RENT EVEN IF YOU DONT GET APPROVED!!!! This place is a scam. Made 3.5x the rent in income but was not approved due to some error. Wanted $2,500 up front within 48 hours. Couldn't afford it so moved along since I wasn't approved. Just received a notice stating I owe $8,000+ I WAS NEVER APPROVED read more

No issues with place. AC worked great. Kitchen was fully stocked. Bed was comfortable.

I would highly recommend you find somewhere else to live other than Blvd1900 for the following reasons: 1. Hot water shut off quite often (one point for multiple days). 2. The office gave me multiple extra charges for cleaning fees/damage fees that were nonexistent. 3. The management is extremely unprofessional (particularly Lindsey) and not at all willing to assist with resident concerns. 4. The outside of my apartment always smelled like dog poop due to the poor placement of the dog park in the middle of the building (and people/management not addressing the issue of there always being dog poop left there). 5. Wifi is horrible. 6. Security issues: The gate outside my building was open for most of the year and the "cameras" in the parking garage are apparently not even aiming at the cars. The driver's window of my car was smashed open at the garage at Blvd1900 and I was left out $1000s for repairs. After notifying the GM Lindsey about this issue she didn't hesitate to blow me off. I have yet to hear back from her as to whether or not anything was caught on camera. EXTRA NOTE: After replying to my Google Review, Blvd1900 stated I never gave them the information necessary as to when to review the camera footage. They are lying; I told them multiple times. It was like pulling teeth to even get the "GM" Lindsay to acknowledge me. If you look at their other google reviews it appears they are known for lying in their responses. read more

Great place to live! I've lived here for 3+ years and it's been amazing!! Love the management team, they're always super sweet!

This is my second year living here and it's been alright. There have been some Internet outages during these 2 years, maintenance people could do better, and people in the office could be nicer sometimes. Overall, I give it 3/5 stars. They try to improve and that's what matters. read more

Been here for a year and it's cool. The area is sketchy but I drive to campus so I don't encounter sketchy ppl. The price is good but sometimes I get some weird charges on my account... I haven't talked to them ab it so that's on me. My room is pretty big and my bathroom is nice so that's a plus. Overall I would say like 8/10 read more

Pretty decent for student housing. Maintenance is quick unlike most student apartments in Tempe. Rent is a little expensive.

This place sucks ass. They are literally greedy. All they care about is taking their tenants money and don't care about cleaning the apartments and the apartment complex which I believe they should given the price that the tenants are paying. They continue to increase their prices to match of the newer and more nicer apartments but can't even use the money to make them look as good or have better management than the newer competitors. They charge outrageous extra fees that don't even make sense for when you move out and they don't even fix the damages stated for the next tenants, so then new tenants end up having to deal with the damages and paying when they move out.The only good thing would be pool and the lobby since that is what is only shown in pictures, but they don't actually show the pictures of how disgusting the rooms, elevators, and hallways are. Most of the 5 star reviews are literally just reviewing the pool and lobby, since it is the only good thing this apartment complex cares about making look nice and taking care of. Not to forget mention how much the wifi sucks at this place. You are paying outrageous prices, the least this place could do is get a good wifi system. *Do not recommend this place* you can find a better place for less and better management. read more

The elevator is ALWAYS broken, the hallways always reeks, and there's so many issues while I was living there. They deactivated my key fob s few days before my move out date so I couldn't get into my apartment. I called them regarding that and they said it'll cost me $50 for them to help me get in. What I don't understand is why do I have to pay for their mistake? That's ridiculous. I know the rate looks good cause it's cheap, but it is so shit to live here, wouldn't recommend. read more

This is by far the worst apartment complex and management I've been in yet. Moving in you'd think you would be excited to see your new apartment, but guess again! The place was an absolute mess! The floors and couches were scratched up there are cracks in the ceiling and mass build up of dust in the air vents! There was cat litter all over the balcony and installation coming into the dishwasher and the fridge didn't work. You think it would stop there but they have ridiculous trash and cleaning polices that allow you to get fined even if you weren't the one breaking them. Also putting in a "maintenance order" doesn't do shit because I still haven't gotten anything fixed yet. Do not sign here whatever you do! read more

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After reading all of the reviews I thought I should leave one here. I have been here for almost a year now and I am glad I chose to live here. Yes, it can be dirty, but the trash in the hallways, and dog poop not being picked up is NOT managements fault. They send out emails all the time to remind everyone of the rules, but at the end of the day people can do whatever they want. I'm in building A, and the elevator has been broken less than 5 times in the 1 year i've been here. My last apartment was much worse, and I used to live in the 9th floor! I moved in with a friend who had already been living here so luckily I got along with my roommates. The price is so worth it to live here in my opinion. Having my own bedroom, bathroom, and a walk in closet for this price is incredible! I will say the area isn't the best an ld there are homeless people in the area, but I do not walk anywhere. I drove to and from campus so the most I walked was to the parking garage. I have never seen homeless people in the parking garage. I have only seen a homeless person walking around the property one time, but they were in an area no one is at. For everyone saying they're mad they couldn't break their lease, that lds your own fault for not reading the fine print on the contract! It is clearly stated that once you sign it there are certain things to do if you want to break it. Also, shoutout to my girl Genesis in the main office. She's awesome and so fun to talk to and always gets my packages for me. The only reason I am not renewing my lease for next year is because I graduated and I am getting married in the fall. If I were still a student I would definitely stay here. read more

don't think about moving here. on top of basic problems like awful smells in the hallways, poor communication between staff and residents, constant outages of water, wifi and more - they will squeeze as much money as they can out of you. Everything has an extra fee, some cost that you are obligated to accept. They pushed and pushed for me to resign my lease for another year barely 2 MONTHS after moving in, and because I was too busy to check the agreement and they were too eager to get my money, I was put into a situation that I couldn't get out of. Even after leaving the apartment due to the horrible economy we're in right now - I am STILL forced to pay monthly for a place I am not able to stay at, much less afford. These people do not care about anything other than taking advantage of you; too many times have I talked to other residents and read reviews from others who have complained about similar things and I've seen no change. It's shocking how scummy this management team is and I would feel ashamed to put someone in the situation i'm in, and any of the dozens of people who i've seen complain in the weeks/months/years past. read more

If you are reading this, DO NOT live here. To start, this place is no where near safe. Homeless people often hang out around the building and in the stairways, despite them trying to fix the doors, which only stayed locked for about two months before they stopped working again. A few times, my roommates and I encountered people with guns in the elevator, despite the no firearms agreement in the lease (different people seen with guns multiple times, and bullet holes in the backboard). Living here during Zoom was not easy, as the internet went down multiple times and I had to go to campus to take 2 of my tests. The complex is not clean, as they took the dumpsters away halfway into the year and the trash in the hallway began to pile up and stink. The courtyard is also a dog park, and the place smells like pee all the time because people never clean up after their dogs. When we moved in, it was obvious it was not cleaned up after the previous tenants. The floor in the living room was filthy, and the carpets in the bedrooms were full of dust and dirt, and mine had a handful of tacks scattered around the floor. A few times my roommates and I would go up to play basketball, and human feces was on the top floor of the parking garage multiple times. In the complex, nothing is well maintained. The doors leading into the complex were never locking, and when they "fixed" the doors, they locked for a total of 2 months before they broke and did not lock anymore. The doors into the pool area were never working, and it was impossible to get in from the mailbox side for the last 2 months of my stay. The pool in general was not filled or able to have residents in it for 2 months on top of everything else. The management was definely the worst part. After moving out, my space was spotless, and yet I look at my charges and I am charged $25 for a trash bag, $30 for a carpet cleaning, and $60 for a bathroom clean. There was no way anything was left in the room, as I moved all my items out and did a deep clean of the room before I left in order to avoid these charges. When I called to inquire about these charges, the office would not pick up the phone adding to my displeasure. The Scion group will reply to this review telling me to call the office, which is humorous because I have been calling every 30 minutes for the past 5 hours without the office picking up a single time. The only positive about the complex is that they have a nice gym and rec room. read more

Convinced the people who run this joint get together to laugh at bad reviews because the only sense I got from management was one of them taking pride in ripping off tenants and being proud of it. These guys are the very definition of slumlords. Do not believe the majority of good reviews. They allegedly create fake profiles. My friend who still lives there also told her that after signing, she found out the "satisfied residents" she met on her tour were allegedly planted staff. Management are a bunch of pr!cks. Sorry to be crude, but it is what it is. Front desk staff are nice, can't blame them for needing to pay the bills and they don't make the rules. The condescension my I received from the likes of the GM, Mr. Dodge Pruitt, on a regular basis, was unbecoming of someone who calls himself a professional. Security was non-existent. And when they were, they were ambivalent to any issues. This is a problem, as Alight is located in a rougher part of Tempe. Security door on one of the buildings was literally broken off the hinges and left on the ground for a better part of a year. Garage has maybe one camera. Many more doors on the property that should need key access have broken or disabled locks. The stairwells and hallways often reek of p!ss and occasionally I will get a whiff of crack. Scattered needles and human refuse are pop up here and there. Panhandlers brazenly sit in the garage and laugh when they're told they can't be there. Dog excrement is ubiquitous with irregular pickup. Trash valet is very fickle and not according to schedule half the time. I've also received some anecdotes of alleged illegal entry. That's probably just the tip of the iceberg. You are better off living in a cardboard box in on Mill. Avoid at all costs. If you are here and having issues, retain a lawyer versed in Tenant law to protect yourself and/or the ATA. read more

If i could give a 0 i would but i guess the lowest i can is a one star !!! Horrible place beware! All you have to is read all of the reviews to this place. You would like management would step in and improve on stuff.... but nope looks like they could care else! My update- not very sure how you can look up someone's information with just the first name and the first letter of the last name but thanks for your response still doesn't help. read more

My apartment got robbed LOL they didn't do anything I messaged them back and they just ghosted me got my locks changed but my stuff was not refunded this place is ghetto as hell and smells but Pot but I am gonna real the inside is actually pretty nice the office people are pretty helpful and it's the cheapest you are gonna find near ASU just do not expect this to be a good area TBH if you have money live somewhere else read more

The staff was great and always willing to help. The rooms were good sized and every clean and nice. Very nice amenities as well to use. Overall great experience. read more

Overall I enjoyed living here. However the apartment itself and the amenities weren't the best maintained. The pool was shut down for most of the year, even before covid. There was hardly ever any wipes for the machines in the gym, and the gates were frequently broken. My AC went out in September and I had to mention that allowing for it to be out for more than 48 hours was illegal, after we had put in a maintenance request 3 days prior. The buildings were poorly constructed as we could hear EVERYTHING our upstairs neighbors were doing. I was shocked to find out it was 3 100 pound girls and not linebackers. Staff was very nice and helpful. But if you're counting on everything working all the time or being well maintained, I would live somewhere else. read more

I've been living here for about 6 months now. Most of the staff is really nice...they say hi whenever I walk in the office and even in the elevator when they're not working, they'll strike up conversation with me which is cool. The pool is nice when it's hot but I haven't really used it much lately. The gym is decent...everything you would need. I never really use the "clubhouse" except for the printer in the computer center. Our actual apartment is a decent size...this is my first apartment away from home so honestly anything is good to me. Also having my own bathroom is great, as well as storage space in the apartment. A security guard team is here (I think every night) to monitor and keep any BS from happening - people can get pretty rowdy on the weekends and it can get loud. Luckily, for the most part, they make sure things are taken care of...I've never had any problem with them. Some of my main cons to this place have to do with managing the complex and how they go about procedures. About every 3-4 months they do "maintenance checks"/"inspections". Everyone is given a flyer outside their door and told it could be in 48 hours or any time in the next few weeks. This is not a problem - we have nothing to hide - but I have a problem with people being in my apartment when I or one of my roommates is not there and we don't have a choice. I don't even know what they're doing when the inspections happen because the last couple times, I haven't been home or I've been sleeping. It just feels weird to me...I think of myself as a responsible, capable adult therefore if I need my apartment looked at, I'll ask. When they do these checks they start semi-early in the morning...usually banging really loud on doors and saying "Maintenance!" It's just really unprofessional and weird to me. I would have no problem being told that there's a certain day that there will be someone entering the apartment and I can choose to be present or not. But I just find the whole procedure in general odd and uncomfortable. Waking up to hearing men's voices in my apartment that I don't recognize...it's creepy. If you're looking for complete, "grown up adult" privacy, this place is not great. It is a "student apartment" but I didn't think that meant my home life would be monitored and checked up on regularly. It's just a bit disappointing and I feel a little bit like a child. Not renewing for a second year. read more