They may be good at fixing things, but DO NOT sell your care through Advantage. I thought I. was…read moreselling to someone local but it is simply a conduit to a nationwide consortium that buys salvage cars (Cashforcars). Getting a quote was ok but the steps after that to get it picked at the collision storage facility was a nightmare. All calls were through India, was transferred several times, could not understand most of the people and needed to constantly ask them to repeat what they said. Arranging for pickup was another nightmare. They could not give me an estimated time, even am or pm, all they do is give you an hours notice to pick up. If your car is some distance away you need to sit there all waiting for the call. It is 3:30 pm, still waiting.

The best car shop I've ever been too. Such nice and friendly staff that don't try and rip you off…read morelike everywhere else. They have saved me literally 1,000s of dollars and are the most reasonable car shop that you will find anywhere. My family and I go to them for anything we need for our cars now.

Very good place to take your car to get fixed at a reasonable price everyone is very friendlyread more

check and routine maintenance quality top a great day rating like their pictures online…read morecommunication email demonstration and also checklist inspection photos value I value their service quality, customer service and pricing

Great service, trustworthy, reasonably priced. We had an inspection for an upcoming road trip and…read morebrakes on one of our cars this time. Finished the same day, very helpful with other recommendations. Dropbox for early morning or late night drop-offs is helpful.

Best auto repair shop around! We have had multiple positive experiences with Griswold. They are…read moreprofessional, reasonable and efficient. We encountered a situation where both vehicles were in need of repairs and they took care of both in a single day. Great people to work with and they come highly recommended by us. Keep up the excellent work!

I started going to Top Gun about 5 years ago. Excellent quality work that has been keeping my old…read moreHonda going strong. The owner is a straight up no nonsense guy who always keeps good communication during repairs and suggests upcoming maintenance as needed. I know I can count on these guys to fix the car right the first time.

The quality of work, great! I liked how they diagnosed my ride, gave me options…read more Labor time, surprisingly fast for a neighborhood shop. They are pricey, but after my third visit, I got hooked up so... I'll be back.

I moved to Hartford from living in Milwaukee for four years. While I was in Milwaukee, I was…read moreovercharged and manipulated by many mechanics simply because I am a woman. When I moved to Hartford, I expected the same situation as it's a widespread issue. However, I have nothing but kudos to give to D and D. They've always given me a fair price for the work on my vehicle. They always do what is asked and never more. Words cannot express how much I appreciate that I can get what I needed taken care of, and no one tries to upsell me when I pick it up. Too many times is a new issue presented when one just got fixed, but I've never had that problem at D and D. Even the owner had reached out to ensure my service was satisfactory. If my vehicle weren't a diesel, I'd say I'd never go anywhere else. But for all non-diesel related issues, I'll always go to D and D.

The staff at D & D is an amazing team of professionals who are the best at what they do. They are…read morehelpful on the phone, understanding to those who may need an answer, and courteous to all of their customers, returning and brand new ones. Their work is second to none, they do it right and get it done in time. I am a returning customer and it is because they have earned my business.

Good. Honest. Wrench…read more I've been a satisfied customer for years, several fsmily vehicles.

Friendly people, but beware of communication negligence and added unnecessary costs (in my…read moreopinion). And, when asked about having/seeing said replaced part, it's already been tossed. Coming from fixing my own vehicles to now not and relying on others to help, this establishment has left an unsettling taste in my mouth. Fix your phone problem then, be sure to ask if you can toss what isn't yours, be clear on parts being replaced.

I was heartbroken when I found two dents on the back of my 2024 Honda HRV with less than 5,000…read moremiles on it. After a bit of research I scheduled an appointment online with Acci-Dent. Within 24 hours I heard from one of the owners and he was nothing but kind and extremely helpful. He even came out to look at my car in person that evening to confirm the damage. He reassured me that they could fix the dents and also had a rental car available to me free of charge. When I went to pick my car up around 1pm (9am drop off), I was blown away. I couldn't see the damage at all. I was so thrilled to see my car back in amazing shape after a tough week. I will always recommend Acci-Dent to anyone I know. I'm so thankful their quality work!

I wish I could leave a better review, because the actual paint job was fine, but their lack of…read moreresponse to phone calls and emails, and the repair that is still unfinished several weeks later makes this impossible. We needed work on both our front and back bumpers, because of separate incidents, and despite asking several times for separate estimates, they sent us a single one. I called and emailed them, and after waiting several more days, called again. They finally sent separate estimates (which were reasonable) so we made an appointment. The connections on both bumpers had been broken above the wheel wells. I mentioned this to several employees, including Tim, the paint manager. They promised that they would fix this, and the estimates included "repair." When I went to pick up the car, the back bumper was fixed, but the front bumper was still loose. I noted this, and they said that they would order the clips and let me know when they could complete the work. I haven't heard from them since then. After one week, I emailed them to find out when they could complete the work that we had contracted, but they didn't reply. Our front bumper is still loose on both sides. Because of this negative experience, I cannot recommend this company.

First time here. Friendly service and very thorough. Professional and courteous. Highly recommended…read morefor a professional job! Also talked to some repeat customers, and they highly recommend!

They were very professional and thorough detailing my vehicle. They requested I drop the car off…read morefor the day and had it done when promised. There were a number of fine scratches in the paint which they were able to buff out and the car looks great. They really pay attention to detail and make every effort to please the customer. I highly recommend this North Shore's Finest for your auto detailing needs!