Michael came today, on a weekend! Omg what a wonderful person. He did the fix and maintenance all…read morein the same day. He was very reasonable in price and so knowledgeable. He also gave me tips to preserve my current garage! Everyone should use this company!! God bless you and thank you Micheal!!!!

Great prompt service, our sensor was not getting power, he was able to fix our garage wiring quicklyread more

After the month I've had with contractors, the last thing I needed was to get locked out of my…read moregarage by a broken spring. Veteran Garage Doors was actually open on Saturday when I called. Several who claimed 24 hr service went straight to voice mail. The technicians showed up within the first 30 min of the appointment window and quickly diagnosed the broken spring. They also figured out that my "emergency" lock was not even connected. That saved them from having to drill it out and they made quick work of replacing the archaic single spring mechanism with a lifetime dual spring setup AND a lock that's actually connected. It is the quietest this garage door has operated in the 8 years I've owned this house.

Prices are reasonable, the service was polite, on time (actually a few minutes early to the job),…read moreand completed proficiently. The tech even took the time to do some adjustments to the door's rails to ensure it's continuing smooth operation even though I had him out for just a spring replacement. I chatted with the tech and found him knowledgeable and friendly. He gave me a lot of great education on proper maintenance to keep things operating well and prevent them from wearing out. He also told me how long various items last before requiring replacement but made no pushy sales attempts. The office even called just after to follow up and ensure my satisfaction. Their team is running as well as my garage door is. Complements to a job well done and a well deserved 5 star review.

Fast and amazing service from this group…read more Sean and Brian were very informative and explained the different types of options I had, and worked with expediency. Would absolutely recommend.

Getting your garage door fixed can be a pain. Especially if you are in a hurry. I called this…read morecompany as it was well reviewed, rather than another that was usually not quick to respond. They arrived promptly and got the job done in a friendly and professional manner. The best part was his suggestion to add a brace to my door that would make it last a long time. The brace reinforced a panel that was slightly damaged. Without the brace the door would likely fail at some point.

The spring on our garage door broke at night. They responded swiftly and had someone out the…read morefollowing day. It was free for them to come and check it out, and then they gave an estimate of what it would cost to fix our issue. They fixed it quickly and even addressed an issue we had with our garage that was unrelated to our original need for them. They replaced our broken spring and we asked for 2 springs this time. They have a great warranty and everything was done with care, pride, and precision. Will definitely use them again.

I would've given more stars but there are definitely some discrepancies in Annamaria's response…read morefrom what actually occured. First, the timeline. I received a call from veteran garage door WHILE installation was still going on saying installation was complete and they wanted payment. At that time I was sitting inside the house and could hear all kinds of banging, drills, etc. I could not go inside the single car garage because it was full of ladders, tools, garage door components, etc., and I did not want to disturb the installer or get in his way. He also had his trailer backed up to the garage, so I couldn't get in from the outside either. As soon as he left I went inside the garage and immediately called veteran garage door to tell them the wiring was not done right. Up to this point, and even as I was on the phone describing the issue I thought veteran garage door was a reputable company that would never allow such low standards, but I was wrong. The woman on the phone asked, "Does the door go up and down?" I said yes. Her response was, "Well then sounds like it was a successful installation so I'll take your payment now." WHAT?!?! Judge for yourself from the photos. Does this look like it would be up to anyone's standards? They couldn't even be bothered to run the wire through conduit or even use little wire clamps instead wrapping the wires around screws. By the way some were coming unwrapped the next day so the wires literally would've just been dangling. Another thing to note here is their communication. Never through the whole process did anyone from veteran garage door explain verbally or show in pictures or writing what their "standard" wiring installation looked like. If they had shown me anything like these photos I would never have hired them. Also, the electrician I hired found no reason why they ran the wiring all over the place instead of through the easily accessible attic space like he did. I waited the 6 weeks from paying the deposit they said it would take to get the door in stock and then had to call them to find out what was going on. At that point I was told they had only ordered the door 4 weeks ago so it may be longer! They took a moment to double check, and found my door was there ready to go, just waiting. If I hadn't called, I wonder if they ever would have contacted me or if my job would've been overlooked? I also wonder how long it had been sitting there ready and it could've been installed sooner had they been on top of things? That brings me to my last point and another major discrepancy from Annamaria's statement. There was no "agreed upon" timeline, there were only demands for payment within their unreasonable timeline or else! I explicitly repeated several times that they were not permitted to charge my card without my consent and approval for the amount. I never said I wouldn't pay, I just said I needed time to get repairs made before closing out the account. They gave me 3 days to get repairs done when they expect me to wait for weeks even months for them to get their stuff done? I wasn't expecting to need some one to fix their bad job. So I had to scramble, and was nothing short of lucky that one of the 4 electrician's I called had a cancellation and was able to come by. I ended up being only 15 minutes late from their do or die Friday by 4pm deadline. Yet, did they call for an update? No. Did they ask before charging my card? No. Yes, Annamaria refunded me $400 to cover the electrician at $250 and the rest to use toward sheetrock and painting. Honestly, $150 is barely enough to cover paint and materials, but I was tired of fighting them over it. I was planning on writing a really nice review about her help then I saw her response to my original review. Thought some truth was warranted so future customers know what they are getting in to.

Reached out to First Responder Garage Door on Saturday morning. By Saturday afternoon, Cody, had…read morereached back out to me and scheduled an appointment to come out on Sunday afternoon to do the work. He changed all the rollers, greased the garage door opener drive chain, then turned his attention to repairing multiple issues that were caused by the people who originally installed the door 6 1/2 years ago. Any issues I have with the door going forward will be handled by First Responder! Top it all off, they threw in a 10% discount for me being a veteran!

Called the company this morning about a broken spring on a garage door that would not close. Cody…read morewas at the property within an hour, did a great job, didn't try to upsell any service and was as thorough as could be. Highly recommend this company.

We chose Pro 1 Windows from Yelp after "trying" to get a couple different companies to come out for…read morean estimate - seems some folks just don't want the work. Rhonda is easy to talk to & very down-to-earth. Dan and his install team work well together, and with only three of them, were able to do 13 windows (remove & install new) in one day. Very pleased with the quality of the custom windows, and Rhonda offered three different choices of UV protective glass (we chose the middle grade). Keep in mind, though, the windows are built to order, so it was a month after we first met with Rhonda that the installers came. I can't give enough praise in words to thank Rhonda and her team for the effortless transition from old, worn out, builder's grade windows, to the beautiful windows they installed.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

WOW !! Mr. E…read more Cebellos was not only professional but respectful of our property as if it was his own. We all look for companies that give good service and that we can trust. But it seems that is getting harder to find . As Elinse was assessing our patio glass door and found that nothing was really needed. He took the time to point out a few things we've been doing wrong in maintaining our door - (that was so much appreciated) Thanks for having Mr. Cebellos in your employee !! At the end of the day - I feel we found our glass company! Regards Al

Our technicians name was Julian Vanderlinden. He was professional, respectful, and polite. He took…read moregood care of us and our vehicle! Thanks again!!!

Randy, owner of Academy Door and Repair is a complete professional while also being a really good…read moreguy. Every time we've needed garage door service it's fast, fairly priced, and friendly. Highly recommended!

How nice to have the owner of the company come on your service call! Randy returned my call on a…read moreSunday, came out to diagnose the issue on Monday and by Tuesday afternoon our door was operating like new, better than ever for us. This was not an easy fix - a super heavy wooden door, broken spring, alignment problem, but Randy had just the answer. Best customer service I've had in years.

We used Watermark (and Steve Jackson) for what we considered to be a fairly major renovation…read moreproject at our home in North Dallas. My wife and I found a home in our "dream neighborhood," but we wanted to make some upgrades in the kitchen, living room, and master bathroom. Over 3-4 months, we did some major work (i.e. "take it to the studs" in most rooms) and Steve got it completed on time and on budget -- with many compliments from our friends and family. Before the renovation, we met with several different contractors that provided a series of construction plans and budgets. Steve did that too, but he offered so much more. Most of all, we were impressed by Steve's attention to detail and his keen eye for architecture. For example, most contractors "eye balled" the room measurements. Not Steve. On his first visit, he took measurements of every room and could immediately work with us on room design (or re-design) that helped us envision the yet-to-be-completed project. In addition, other contractors "suggested" that we hire an architect to help with the plans. But the bonus of working with Steve was that his architecture background gave us a "two in one" that could help us envision how we would utilize the house (i.e. you'll want the sink here; the oven here; the pantry here; a door here; etc). In my opinion, this was a huge asset to our remodel plan as we were able to review (and modify) building plans before we started work -- and Steve had some excellent input about "the flow" of our certain rooms in our future layout. Before selecting Steve, we spoke to about 5-7 people that worked with Steve on prior projects and they all offered glowing recommendations of him -- and his work. During the renovation, Steve worked hard to keep his sub-contractors on schedule and routinely updated us on their progress. If we had a modification to our plans, Steve was always willing to find a solution. He also worked closely with us to select light fixtures, cabinet designs, and granite slabs. For other parts, he worked with my wife to "create" her dream kitchen and they would routinely share photos from magazines or the internet so he could best understand what we were "looking for." He did some major work. New hardwood floors that look excellent. A new "rain shower" with a built-in bench that my wife loves. Expanding our kitchen by moving the water and A/C to the attic that allowed us to put an island in the kitchen. Removing a massive (truly massive) fireplace and installing a natural gas fireplace. This was not an easy job and his work was excellent. Now that our remodel project is complete, we can offer our highest recommendation for Steve and Watermark. We are truly happy with the final outcome and it was not a surprising result given Steve's hard work and incredible attention to detail that we now have our "dream home."

Firstly, I have not received services from this company. I'm only reviewing based on communication…read moreinteraction, or rather LACK THEREOF. I have sent an email on their website, as well as left a message on their voicemail by phone. Have not received a reply or a return call. I called again on two separate occasions, and no one ever seems to answer. What appealed to me about this company was the before and after photos posted by another Yelper. I'm wanting to change the layout of my kitchen, in addition to other extensive interior remodeling. With the architectural background this company has, I thought they would be the best choice. It's just unfortunate that they have poor communication with new/potential clients. Rapport is so very important in huge investments such as home improvement; and so far, I don't have a very comforting impression with how this company engages with its clients.

I used Spring Kings multiple times. He always does an excellent job. I've had him replace my…read moregarage door springs, fix a couple of issues with my garage door tracking, replace my garage door opener and most recently replace my entire garage door when I backed into it accidentally. He quoted me a very reasonable price and wouldn't accept any payment until the work was completed. He's always professional, prompt and very dependable. Recently, we had some issues with the garage door install, and he came and remedied them all under warranty until it was resolved. He stayed in contact with me during the entire process. He guarantees all of his work and stands by his products. He is simply the best garage door person in the business.

I highly recommend Kent Greenwell of Spring Kings! Great customer service at a very reasonable…read moreprice. Kent is my go-to-guy whenever I need any service on my garage door. Every time he comes to service my garage door, I'm amazed at how much knowledge he has and about how generous he is with sharing that knowledge. Not only is Kent very professional; he is also a very nice and honest guy. Thanks, Kent, for your 5-star service!