My experience with Conner's was quite unpleasant. The sales person, Jason, was incredibly rude,…read morecondescending and acted like trying to get me on his schedule to measure my carpet was a headache for him. He scoffed at me when I asked him about timing to measure and also installation. I called a few weeks later to discuss my experience with an owner or manager and was asked why I was calling; directed to another person and when I asked the lady if she was the owner or manager, she responded with, "Well, it depends". *Went to Cost Less Carpet around the corner and was treated with respect, they answered all my questions, flooring was installed 2 weeks later

I was doing a small remodel and needed carpet removed and replaced in a master suite ...from start…read moreto finish they helped me with everything. They arranged for the installer to come and remove the carpet and haul it away and install the new carpet. It was amazing because my project was done in a 2.5 week timeframe . They are so professional, nice, and helpful. I have used them in the past and I've always had a wonderful experience. Also, they have a fantastic selection of quality flooring materials. I so appreciate this business!

I have purchased stone, tile and LVP from this place. They were helpful, efficient and…read morecompetitively priced.

When we stopped in to discuss this issue with the owner, he was rude, dismissive and even laughed…read moreabout our predicament. He expressed zero concern and just walked away. To set the record straight, we sealed the tiles regularly, as recommended, and still the product failed. Suggestion: Improve your customer service skills and treat your customers with some respect.

do not buy from here, was a very bad experience . the sales person Page was the worst. sold me…read morestuff i did not need & would not refund me . no better than Home depot. will never buy from them again

I'm a resident at an apartment complex in Walla Walla. A while ago, while my sister & I were out…read morefor a walk around the property, one of their vehicles backed into a parking spot near where we were walking. He backed all the way until his rear tires were touching the edge of the sidewalk, and the rear of the vehicle covered at least half of the sidewalk. As he exited the van I pointed this out to him. He was vary polite and promptly rectified the situation. I appreciate that kind of behavior in service representatives. Thank you to the gentleman who drove that van for his polite and prompt response.

We've used A Glass Act for several years for our business. Jason and his employees are always…read morethorough with their job & respectful of our clients. They are as reliable as any vendor we have ever had. Very reasonable rates and they show up "on time every time". I would recommend them for any business or home.

Everything went well and was super easy. Our new carpets are lovely and so soft. Thanks Donavon!read more

The reputation of its employees. When hearing about the company's behavior in recent years, and how…read morethey are handling certain situations, our families outlook is changed. They definitely DO NOT value FAMILY! I was so shocked by what they had done to one lady's family and her whole life. I am still very disappointed that they placed their own business on the line, involving themselves with personal issues they should be NO part of! Crazy how they have protected themselves and a certain employees on a pedestal. (makes others wonder what's really happening there) This isn't a fake review. It's real. Just like the family and children that are being bullied. Never in my life known any other company (small business at that), to go out of their way to make behaviors, and give no consequence whatsoever for the people who need them. I'm going to have to agree on the reviews when it comes to NOT being family oriented. I still don't understand why n what changed other than trying to cover up and hide the truth? Make that make sense?