We had Blanca as our driver this weekend and she was so great!! A smiling face when we walked on…read morethe bus, was on time and got us to our destination safely.

My husband recently took a bus trip with friends. Angel was awesome! 5 stars, and we will use him…read moreagain.

My experience with Triangle Tours was nothing short of amazing. They take care of you from start to…read morefinish and always make sure everyone is having a great time throughout the day. I would definitely recommend any trips Triangle Tours has to offer and I can't wait to go again! THANK YOU!

From the owner: Triangle Tours & Travel One of our favorite travel quotes…read morecomes from Ibn Battuta, who said, "Traveling - it leaves you speechless, then turns you into a storyteller." It is for this reason that Triangle Tours & Travel was born; to create experiences that turn tourists into travelers and leave them with a memories to last a lifetime. We hope you'll join us on our next adventure!

My husband and I love learning about history. Tour guide, Franky and Guy, are the original New…read moreYorker. "Youse guys." The stories the can tell about New York is non stop and rich in history. I used to think New York was a dirty and scary place as it is depicted in the news and movies. Boy, was I wrong. Very wrong. Thank you Small Bus Tours NYC Franky and Guy for opening my eyes and giving me a new appreciation of New York. They're worth the money. Trust me!

Great tour!!! The…read moreonly hiccup was the bus was unmarked and not parked in front of McDonalds as described on the website/email instructions. I had just explained to my son the importance of arriving early because arriving on time makes you late(he wondered why we left the hotel early though we were only a couple of blocks away from McDonalds.) The unmarked bus was parked across the street in front of the Paramount building. We were in line for a different tour who was parked in front McDonalds who informed us that we were in line for the wrong tour and pointed to the unmarked bus. We still arrived on time. I then explained to my son that situations like this is why you arrive early. I had a ton of missed calls and was contacted by email but a sign of some sort would've helped(a magnetic sign on the driver and passenger doors, or a foldable sign that can be transported on the bus) as I noticed the bus from across the street(the same side as Applebees and Ellen's Stardust Diner) but had no way of identifying it.

I would recommend LX coach to anyone that asks me!! Was on a…read moretour in the Poconos for a week with LX coach, no company can beet there prices and service. buses are much nicer then on pictures, my driver was super friendly very professional and very flexible. I tried a lot of companies LX had the BEST PRICES and was very easy to deal with the office!! My entire trip started right cause of LX Coach!

Jordas was very helpful. nice drivers, new busesread more

Soulless and cowardly would be the two words that come to mind first. Executives sitting on a…read moreperch not to be disturbed. A staff with horrible PR skills. How do you end a call with "try to have a better day" with someone who just lost a love one? A tour director that is taking the easy way out by calling a guest instead of the family directly to have a conversation. My mother booked a bus tour/Norwegian Cruise tour with a group of old friends that was supposed to leave in September. Sadly, my mother recently passed away, but during the fight of her life she "missed" the cancellation day for Starr tours. Under these extenuating circumstances you would think a company would put people over profits. Not Starr tours. They are doubling down. When I called to plead with them a woman named Sandy kept referring to their policy instead of having compassion. She kept passing the buck saying it's not in her "scope" to make those kinds of decisions. When I asked to speak to someone who can make those decisions she decided to shield her bosses and say they aren't available. All she could end the conversation with was "try to have a better day." It was a cold conversation. Try to have a better day? I don't know how these people sleep at night. I hope their money keeps them warm at night. BTW Norwegian has a 30 day cancellation policy, so they have a chance to get money back out of this, but they clearly aren't working hard enough. I decided to take a trip to their company building to plead with them further. Sandy answered the door and reluctantly let me in after realizing who I was. I gave a copy of the death certificate and once again pleaded my case. I was given the same lip service, but that the person who could help me further wouldn't be in for the rest of the week. I patiently waited for a phone call from a Chris and still haven't received a call. If it's the same person this Chris called my mothers friend on the trip instead of me to let her know she would have to pay extra (over $1,300) for single occupancy on the trip OR we would have to find someone to buy my mothers trip (around $1,800). NO phone call to me as of yet. Also how do you do this to a grieving friend? They were friends for almost 60 years! How can these people be so cowardly? Where is the compassion? In the last few weeks I have had to deal with the unexpected loss of my mother and all of the funeral plans. Spending countless hours of time making the calls to various places to make them aware of her death and this company has the guts to do this. In the bio of the company the owner Sandy sounded so relatable. Her and her husband Pete had to fight, scratch and claw to keep their livelihood and company that her father built from the ground up alive during the pandemic. My mother fought so hard to save her life. I'm so sorry she couldn't call your company on time because she was too busy trying to live. In business you can't always point to policy. Beyond policy, how can you treat people like this and think it's ok? I hope the owner reads and fixes this because the staff is only making a terrible tragedy even worse! Don't force a grieving family to have to peddle my mothers trip. Do the RIGHT thing. Truly heartless and painful experience!

Wonderful driver Walt and tour director Gene! Great hotel, fun trip, will book again soon!…read moreThanks to these wonderful gentlemen.

We had Angel as our driver and he was amazing!! He was on time, drove safe and super friendly!read more

The drivers and support staff were great at getting us connected once we landed in Philadelphia…read more Many of us had to call to figure out ever the bus would stop but the charger service reps were patient, helpful, and polite. The drivers accommodated all of us -- especially those with disabilities without delay or conflict. That was very refreshing and professional. My only suggestion is that riders can be sent the pick up route/instructions the day before they arrive to avoid so much confusion once they land. Nobody at the airport seemed informed and the confusion was high as people arrived from all over the world for this international conference. Thank you for being professional and providing reliable and safe passage! Great job by all!! The buses were on time, comfortable, clean, and with the fee. The drivers were friendly and accommodating. The customer service was responsive and professional.

From a Native NYer's POV--…read more It's been cold in NY! And it just so happens that my cousins have birthdays the first week of December. In order to make their day special, I wanted to take them on a tour of New York City. As a local, I would normally do a walking tour, but when the temperatures hit below, freezing, my Floridian cousins could not handle the cold. OK, I admit it. I couldn't handle it well either. So I was looking for an experience that would give me the tour. I wanted to share with them, but better than a hop on hop off bus. That's when I found The Ride! Honestly, the experience was exceptional! You get on the bus and you sit sideways to see the incredible cityscape of New York around you. We went around Times Square, radio city, Rockefeller Center, Bryant Park, and the very bottom of Central Park. When you experience The Ride, you have two tour guides on the bus who tell you some facts about the city in a very funny and interesting way. The bus itself also gives you facts, because "The Ride" bus also has a personality of its own. My cousins had no idea we were doing this, and they absolutely loved it . Because it was called the holiday ride, we also saw some surprises along the way, including dancers, actors, and Freestyle rappers! It really made it feel like a true New York City Disney World attraction. You also can't control what you see on the street, so sometimes people wave at you just to wave and sometimes people make interesting gestures at you lol . Overall, as far as tourism goes for New York City , 10/10, 5 stars, and that's coming from a local born and raised. This was an awesome experience to bring my family to.

Based on the great reviews, I decided to book The Ride for my family during my children's first…read morevisit to NYC. Unfortunately, I was very underwhelmed. One of the street performers was a fantastic singer, but the rest were honestly a waste of time -- poor singing and awkward acting. It's far too expensive for what you get. That said, if you're celebrating a special occasion, it might be worth considering. They went out of their way to make a woman celebrating her birthday feel special, with repeated shoutouts from the performers.

What a disgrace. They subcontracted a bus to our cheer team and sent us a bus 3 hours late. It was…read morebroken down, beat up, past inspection, dirty, banged up, filthy and dirty. The driver must have owned the bus, he came to us in NJ from the Bronx. If we would've put our kids on that bus their lives would've been in danger. What a shame and s disgrace these people are. The coach called and asked for a new bus or some help and was told "the driver was PAID NO REFUND". How awful to do that to kids.

Scheduled a bus for ski trip Bus never showed up…read more They said it broke down. Don't you think they would have a back up. 40 disappointed intermediate age kids