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Lx Coach Bus Charter Co

3.3 (3 reviews)
Open • Open 24 hours

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6 years ago

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8 years ago

Jordas was very helpful. nice drivers, new buses

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11 years ago

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Starr Bus Charter & Tours - I'm at Mt Rushmore

Starr Bus Charter & Tours

(33 reviews)

Soulless and cowardly would be the two words that come to mind first. Executives sitting on a…read moreperch not to be disturbed. A staff with horrible PR skills. How do you end a call with "try to have a better day" with someone who just lost a love one? A tour director that is taking the easy way out by calling a guest instead of the family directly to have a conversation. My mother booked a bus tour/Norwegian Cruise tour with a group of old friends that was supposed to leave in September. Sadly, my mother recently passed away, but during the fight of her life she "missed" the cancellation day for Starr tours. Under these extenuating circumstances you would think a company would put people over profits. Not Starr tours. They are doubling down. When I called to plead with them a woman named Sandy kept referring to their policy instead of having compassion. She kept passing the buck saying it's not in her "scope" to make those kinds of decisions. When I asked to speak to someone who can make those decisions she decided to shield her bosses and say they aren't available. All she could end the conversation with was "try to have a better day." It was a cold conversation. Try to have a better day? I don't know how these people sleep at night. I hope their money keeps them warm at night. BTW Norwegian has a 30 day cancellation policy, so they have a chance to get money back out of this, but they clearly aren't working hard enough. I decided to take a trip to their company building to plead with them further. Sandy answered the door and reluctantly let me in after realizing who I was. I gave a copy of the death certificate and once again pleaded my case. I was given the same lip service, but that the person who could help me further wouldn't be in for the rest of the week. I patiently waited for a phone call from a Chris and still haven't received a call. If it's the same person this Chris called my mothers friend on the trip instead of me to let her know she would have to pay extra (over $1,300) for single occupancy on the trip OR we would have to find someone to buy my mothers trip (around $1,800). NO phone call to me as of yet. Also how do you do this to a grieving friend? They were friends for almost 60 years! How can these people be so cowardly? Where is the compassion? In the last few weeks I have had to deal with the unexpected loss of my mother and all of the funeral plans. Spending countless hours of time making the calls to various places to make them aware of her death and this company has the guts to do this. In the bio of the company the owner Sandy sounded so relatable. Her and her husband Pete had to fight, scratch and claw to keep their livelihood and company that her father built from the ground up alive during the pandemic. My mother fought so hard to save her life. I'm so sorry she couldn't call your company on time because she was too busy trying to live. In business you can't always point to policy. Beyond policy, how can you treat people like this and think it's ok? I hope the owner reads and fixes this because the staff is only making a terrible tragedy even worse! Don't force a grieving family to have to peddle my mothers trip. Do the RIGHT thing. Truly heartless and painful experience!

Wonderful driver Walt and tour director Gene! Great hotel, fun trip, will book again soon!…read moreThanks to these wonderful gentlemen.

West Trenton Station - Waiting room.

West Trenton Station

(8 reviews)

I was stranded at the West Trenton Station. The last train of the night simply didn't come. Septa…read moredidn't offer bus service or any way to get anywhere else and the station is in the middle of nowhere. Luckily, I was able to figure out a way to get out of the situation, but I was very, very lucky. I reported it to Septa. They said yes they had a problem with the tracks, but they don't send a bus out if there's a problem. And I said so I have to rely on this station for the next two weeks on the last train, I need to do it at my own risk cause that what you're telling me and he said yes, ma'am. So use this station at your own risk. I think Septa is a company mainly for commuters who don't feel like driving into the city. They have cars for everything else. Very sad Trenton and Greater Philadelphia can do better.

Thought I would leave a review. I live in the area. This station feels much like "petticoat…read morejunction" for those who are fans of classic TV. Very old fashioned, not update, no frills. One shelter is there in case of cold weather. It's locked in the summer. Most people wait in their vehicles...parking is free. Parking is on unpaved gravel and dirt in some areas. It's fine though. I've left my vehicle there for long weekends. I had no trouble...not sure what the policy is. There is no security so it's really up to you to be on alert. It's in Ewing, which is very safe. And this area in particular is safe...school of the deaf on one side and NJ manufacturing insurance is vicinal to the station. It's the start of the west trenton line going to Philadelphia. On weekends this line used to go all the way to the airport. They did away with that, unfortunately. If you are an airport traveler, like me, my suggestion is to take this line to Jefferson station. You step off and transfer to the airport line is on the same track. Unlike 30th street station where you have to descend to the lower level and go back up to another track. There is no ticket machine so you have to get the ticket from the conductor. I've also taken the early train (5 am ish time frame). It's desolate and you may be the only traveler or among one or two others at this hour. So, stay in your car if you prefer. I never seen security. I think it would be helpful for Septa or even Ewing to have a car posted there the earliest hour. Aside from that, it's a very solid and safe station. If you do the super early train, just keep your wits about you for idiots. Hope you found this useful!

OurBus

OurBus

(414 reviews)

Theater District, Midtown West

didn't end up travelling with them because my travel plans changed but I did enjoy their customer…read moreservice with cancelling my trip. I forgot to cancel more than 24 hours before so I was able to get a credit of my trip and will be able to use that credit for the next time I want to travel which I appreciate.

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

Lx Coach Bus Charter Co - buses - Updated May 2026

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