Stopped by recently again-to see if Gary could help with another pair of BIRKS. he has helped repair the cork soles for me several times now with different pairs. He is the best of the best old Nashua craftsman. It is like visiting Santa! read more

Gary's boot and shoe repair is excellent! Timely, reasonable prices, friendly demeanor. Best services in the area, believe me I've tried the others! read more

Had some hiking shoes that needed some light stitching to keep them from falling apart. Gary took care of them at a reasonable price. They were ready for pick up on time. read more

This fella made my boots look like new again; he's a shoe repair god and I'm thankful to have found him. read more

Gary's Boot'n Shoe Repair - Shoe Repair Near Me - Nashua, New Hampshire

I had some basic repair work done. I came back a week later for the pick up. The quality of the work was very poor; including the stitching color choice was awful considering the color of the material being stitched. It was a real hack job with one section way off on alignment. I politely pointed out the large misalignment, and was shocked by the loud, rude response I immediately got. Gary yelled at me loudly, "don't start!". I politely, softly said, "Do you see the misalignment?" and pointed to it. Gary then immediately yelled loudly at me, "GET THE HELL OUT OF HERE BEFORE I CALL THE POLICE!" Another customer in the store and I just looked at each other in bewilderment over this behavior. Gary has serious anger management issues. It was shocking to be treated this way as a customer, as a person. The poor quality of the work was shocking, as well. I rolled my eyes to myself and left. I'll either have another cobbler rework it or just buy new. My prepayment is a loss. Beware... read more

Best leather repair around repaired my older leather knee pads that sears use to carry

Brought my 20+ year old Asolo hiking boots to Gary due to both soles rotting off after a wet hike last week. I came here because the dealer said they couldn't be repaired. Well, in one week and less than $100 Gary polished and resoled my $350 boots with new foot beds and tips on my laces. He offers great value and excellent craftsmanship. I highly recommend him! read more

Gary's Boot'n Shoe Repair - Shoe Repair Near Me - Nashua, New Hampshire

I have a 30+year old pair of Teva sandals that I wore out but I loved them and apparently this style isn't made any more. He put new soles on them and they look like new; you can't see where there was any repair. Completed on time and well worth the money! Great job! read more

Don't toss those shoes! Let Gary bring them back to life. Gary fixed a strap that shredded off my leather sandals, they looked brand new. He fixed multiple pairs of favorites shoes where that little heel thing came off and all that was left was a nail and a damaged heel. That nail would scratch wood floors and wasn't safe to walk on, but I loved those shoes! Gary fixed them to make them like new again. He repaired a favorite suitcase zipper, repaired leather straps on tote bags, and fixed belts. Don't toss it, let Gary fix it. I get more years out of my favorite things because of Gary's quality expertise. Gary to rescue again and again! read more

I stumbled upon Gary's, when I discovered that the shoe repair place down the street from Gary's was closed, and I'm glad it was Gary's who repaired my shoes, as they did an outstanding job. My shoes are Paraboot shoes from France, very expensive shoes; the heels needed to be rejoined to the soles, and the leather uppers needed some refinishing. Gary's craftsmanship was very high quality; repair and refurbishing prices are reasonable. I highly recommend Gary's for shoe and leather repair. I will return to Gary's, without hesitation. As an added pleasantry, I was surprised to discover that Gary's had replaced the shoelaces in my shoes, to a pair of shoelaces that better matched the color of my shoes, than the shoelaces that were in my shoes. I was wowed by Gary's Act of Kindness, and attention to detail. Gary's has a wide selection of shoe maintenance supplies. An added PLUS! read more

I stopped to have a pocketbook strap fixed. It was done immediately (took just a minute literally) and done at no charge! Gary's earned all my business and not because he didn't charge me but because he treated me like I was the most important customer he had that day and I left smiling! read more

In a word: Outstanding! The idea of a cobbler seems somehow 19th Century, but there's still a real need for a skilled craftsperson to repair or restore expensive footwear. I have a set of Dan Post boots that span decades, and one pair of the older lizard skin boots were starting to show their age. The heel was warn past the rubber and into the wood, and the soles were starting to split. I brought them to Nashua Shoe Repair to see what they could do. A week later, I now have boots that are BETTER THAN NEW. The quality of the sole and heel, and the owner's ability to restore the finish of the black lizard skin is nothing short of amazing. The results were well worth the trip and the reasonable price. I now plan to bring all of my Dan Post boots to Nashua Shoe Repair, one pair at a time, for refinishing. read more

I walked in to Gary's to repair a leather watch band hoping Gary might be able to repair it, and he did! He fixed it on the spot. Great service! Cool shop. I'm going back to have my heels replaced on my leather-soled shoes. read more

I've also brought in - an expensive pair of full calf Endicott Johnson boots and had them cut down to just above the ankle, - a 30 year old pair of leather ankle boots that needed the toe seam resewn, - several pairs of Rieker dress shoes that needed fresh heel soles. read more

I haven't had any problems at all with Gary nor his work. Always pleasant and alway quality work at a wonderful price. My wife once had a problem with a boot that was tight. I took the boot in and was charged $10 for stretching. I took it back two more times until she was satisfied and they were able to stretch it without breaking the seams. They didn't charge one cent more. So no boo ho from this end. I just dropped off a Sorel to get a sole glued and again, Gary was as pleasant as could be. read more

Gary's Boot'n Shoe Repair - Once again. Fixed my Sorel in record time and as pleasant as could be. Ready for winter! - Shoe Repair Near Me - Nashua, New Hampshire

I recently brought in a pair of White's wildland fire boots I use for work out west. They had been severely abused and were blown out in multiple places, and I had been told by one cobbler already that they were junk. Gary resoled and patched them and made them perfectly serviceable for another season, saving me $500 for a new pair of boots, the process of breaking in another pair all over again, and/or the wait of sending the boots back to the manufacturer for a rebuild. Would highly recommend this business for anyone who needs a pair of logger boots returned to their former glory. read more

There aren't many neighborhood cobblers anymore, and we in the area are so lucky to have Gary. He has brought a pair of Gucci tall boots back to life, repaired my Louis Vuitton luggage and restores my beloved Christian Louboitin heels, and I continue to trust him with my luxury leather items. I highly recommend! read more

Gary does a great job of making comfortable shoes look new. Great pricing and products, handy with a needle! Also he is very polite professional and kind. read more

I wish I had read these reviews and not just googles, if I had I wouldn't have gone here and I wouldn't be writing this review. Took a boot in to have an eyelet (professionally) replaced, what I got was a $.25 eyelet, like scrapbookers use pounded into the boot. I paid $8 and waited one week for that! I could have one that. And I could have matched the color too. He used a gold eyelet when the rest of the eyelets are a muted brown. When I mentioned that he told me "It's a shade different." No it's gold, they are brown. So he just turned around and walked away! I don't know what he did for the people that gave he 5 stars, it most likely was not replacing an eyelet! If you need an eyelet replaced, save yourself some and do it yourself. STAY AWAY!!!! read more

Thank goodness that we still have craftsman here in America. Gary and his shop are a jewel of Nashua. I found him to be a gentleman and a fair and honest businessman. Thank you for being there. I recommend Gary's Boot'n Shoe Repair to anyone. Incidentally it is also a super cool retail store for high quality goods. They came through for me when I was in need. Bless you. read more

Not recommended. Some people have children, I have shoes. I have a serious love affair with my shoes. To the point where I store them all in the original boxes. So when I first moved here a decent Cobbler was #1 priority on my list. Even above a grocery store. I was sorely disappointed with Gary's Shoe and boot repair. Because of my affection towards my very expensive shoes, I put cobblers through a trial run. (One pair of pumps needing new heels and something small in the upper). In this particular instance the faux snakeskin upper had torn near the ball of the foot, something a simple glue job should fix. The shoes took a week to repair and I didn't pick them up until a couple of days late because I forgot they are only open until 5pm and not on Sunday or Monday (no big deal, i just forgot). When I picked them up the heel was re-done properly with a hard plastic heel and proper color. However upon closer inspection the glue was a bang up job. Because the snakeskin is synthetic it has white in the middle between the inside and outer part of the shoe. There was ZERO attention to detail here because there was a gap with white showing of about 1 cm (HUGE). Although I was not charged for the glue I would have preferred to be charged for it and have them do a proper job. I could have glued my shoe the same way with superglue!!! Overall: 1.5 stars for doing the heels properly. And I round up so they get two. Although the heel was done properly, I certainly will never be returning. read more

Don't be fooled by good reviews like I was. First I went with a pair leather captoes that I ruined! I'll be honest they were destroyed, I went to a 'paint party' and though it was non-toxic non-permanent paint there was still some on the shoes and the sole started separating on one of them. I like nice shoes but I wear them like sneakers. The cleaning wasn't great (I got it the rest of the way myself and there were areas near the sole he just flat out ignored) and the glue job worked, but was sloppy. There were gobs of glue that pushed out onto the sole and he didn't bother to touch up, also areas where he glued over the faux sole stitching, so you could see it on some areas both others were glued over. I'm not really picky, but my own work requires a lot of attention to detail and I would never let something pass through me with that kind of workmanship. Maybe because of the condition of the shoes. I don't know, it wasn't expensive, $16 maybe but anyway I still wear them. The second time I went I had a pair of wingtips that fit well but there was just too much room above the top of my foot. An insole was suggested but I thought it'd be better to have a more uniform raising of my foot so that it met the roof of the shoe. He charged $40 to put some material inside the shoe (just like an insole only he removed a small insert and sandwiched it back on top of the added material) which turned out to make it fit well around the laces but too tight in the toes. When trying them on (glad I did before I walked out) I noticed the inserts were not even completely glued down, there was only glue applied in the heel. I asked if he could just cut out some material in the front of the sole to give more room to the toes. He told me he'd have to 'stretch' the toe and that I would have to pay an additional $10 bucks. I said just cut some material out it's not even glued in the toe (you could peel the front back so it was exposed out of the shoe and trim a bit with an xacto) and when I mentioned this he responded by saying, "I'm not getting into a pissing match with you." at that moment I knew I was leaving and never coming back. He tried to justify his position but his attitude, lack of attention to detail and disgusting customer service skills really turned me off to doing business with the guy. Bottom line, I gave that guy two chances and $40 bucks to half glue an insole into a shoe because of the couple glowing reviews on here. Heed the negative ones. Like Can D. and Arlene R. This place is not worth the aggravation. Though the front desk lady is a joy to talk to :) read more

My wife purchased me a pair of expensive Stacy Adams shoes online. They didn't fit my wide high arched feet and I was giving up hope on finding a pair that would fit my large high arched feet. I was walking down factory to my office on Main street and realized that I've been walking by a shoe repair place every day. So the next day I wandered in with the shoes and explained how the shoes would not fit my high arch so they quoted me $5 to stretch both shoes. A week later I had the most stylish shoes in the office and they fit like a glove. read more

Its becoming harder and harder to find a master cobbler these days as the trade is dying out in the states. Fortunately we have one in SNH and Gary Boot & Shoe repair is awesome. To many people dispose of good shoes with out understanding they can be fixed to almost new for a fraction of what you paid for them. Now that he also repairing luggage and other leather goods makes this company all more valuable. I hope he continues as long as he can and we be thrilled when he finds the right apprentice to learn this awesome trade. Great Value for the master craftsman / cobbler that he is. read more

Needed to have the soles re-stiched on my 2+ year old $80 Sperry Top-Siders, my favorite and most comfortable shoes. Woman at the desk was very helpful, individually pointing out all their sole stitching machines after I asked how they did this. Cost was a very reasonable $15, ready 4 days later. Stitching was well done, no loose threads. I would definitely go back. read more

great job with repairing my expensive dressage riding boots, for a fair price . Quality work, great customer service read more

Had a sole on a $250 leather shoe come loose. Took it to get it glued back on. Repair lasted 20 minutes. Didn't go back in based on how rude the guy was when I initially took the shoe in for repair. Save yourself time and anguish and make the drive to Manchester and go to a decent cobbler. read more

Pretty reasonable price for very good work. I wear Allen Edmonds shoes, so I'm fairly picky. Gary's does a good job of repair.

If there was a Zero star this owner should get it. As much as I respect an old guy working, don't get fooled. Very rude and unprofessional. I called and took my suitcase to fix the wheel, he said it will be $20, I agreed and asked when will it be done and he said next Wednesday, in a week from now. As I was travelling Monday, I asked if it could be done earlier. He got upset and said I won't do it and turned his back on me as if I was asking him for a favor. What a shame to deal this way with a customer! read more

Do NOT even consider going to Gary's! The guy (personally) is so bad, it prompted me to write my first Yelp review. I took 2 pairs of my wife's shoes to have plastic heals replaced with rubber. My wife wanted black and light tan to match the rest of the sole. Gary's wife helped me, said no problem, it will be a week, please prepay (which I did). Today I picked up the shoes, black heels on both pairs. When I pointed this out, Gary through a fit. He changed 1 pair to tan, hands them to me and states "don't ever come back here again". I said the color needed to match, that's what I bought. Gary then charges around the counter, gets 3 inches from my face, and bumps me chest to chest, and starts cursing at me. He retreated back around the counter when I told him I would deck him. I left cursing him. read more

Gary does great work. Repaired heels and polished shoes and made them look new! Beautiful selection of scarves, handbags, and clutches.

Good people ok shoes, But what was really interesting was they buy Euro's here. And for a really fair price.

The zipper tabs were pulled off my Samsonite suitcase during a flight to Florida rendering the suitcase unusable. Southwest airlines does not cover damage to zippers. The only way I could find out if the suitcase was reparable would be to ship it to Samsonite. Then I discovered that Gary's here in Nashua does suitcase repair. I brought it there and was told by Gary he could put new tabs on it. It would cost $16. for the two tabs and I had to prepay it. I was told it would be ready in a week. When I returned for the suitcase, Gary was working in the shop and his wife retrieved it for me. Since I am cautious, I checked to make sure the zipper worked properly and saw only one tab had been put on. It worked, but the suitcase was useless to me with only one tab. (I could not lock it and it's very inconvenient to have only one tab.) I was not told only one tab had been put on the suitcase and was only offered an $8. refund after I complained. Gary said he could only get hold of one tab. His wife said it can take a year to get parts for Samsonite. Since I could not use the suitcase as it was, Gary took the tab off and I got my $16. back. He was very rude and nasty and certainly not very honest. He could easily have phoned me to tell me he could only get one tab and certainly I should have been told when I picked up the suitcase! read more

For the past year I have brought all my Boots and Heels to Gary's. The work is excellent, price is good and all my shoes are done within a few days. I have never had a bad experience and I definitely recommend them. read more

My family is a customer of Gary's. We also own a small business. I am headed there this week to drop off my son's leather boots for a new sole. Gary has replaced leather soles and heels several times for the men in my family, primarily work dress shoes. My son is tall and large; he was wearing through the soles of dress shoes in one summer of NYC walking/working. After Gary's magic, this no longer happened. My husband loved the job Gary did on his old dress shoes that he must wear on customer visits. Gary is a master and a professional. read more

everything that gary does is done first rate. his repairs are quality, and he does them in a timely manner for a fair price. also, he repairs more than boots and shoes; my purse is good as new, and he even sewed a bulky seam on my winter coat. I recommend this shop very highly. Annette i. read more

First not a nice person. I needed some leather laces for a pair of expensive boat shoes, charged me top dollar for putting on. Laces were too short for the shoes, called him he rudely told me only size he carries. I asked for my money $ back he told me no and told me I was pain in his A..s. I can see why his policy is to pay upfront, his workmanship is awful and his peoples skills are even worst. read more

Excellent friendly service. Repaired a pair of my favorite shoes. He informs you when the repair will be completed, and is true to his word. My second time there, and I will return as needed without hesitation. read more

I had Gary resole two pairs of nice leather-soled shoes. He was very professional and polite with me. I am happy with the work as well.

I Love Shoes and I Love Gary's!! I have been around the Country, and they do the best repair jobs I've had. If you have a pair of shoes you love but they need some repair work- I recommend going to Gary's. They have repaired my heels, stretched my shoe width, fixed my luggage, fixed my handbags- and everything came out just perfect! No job is too big, too small, or too difficult. And the price is always right. I highly recommend this place. If you try them, I guarantee you will come back. read more