Highly recommend Gunn'a Auto Service! My son's car broke down while in Ohio on road trip. We reside…read morein mid-Michigan. They were so helpful in relaying information & quick with repairs so we could get the vehicle picked up and back on the road fast. Friendly, honest & helpful!

Great Service ! I wrecked my GMC Yukon , they were there very quickly and showed true concern for…read moreme and my vehicle ! It was pulled out fast and the people at the shop couldn't have been nicer !

Good price , great flexibility , and had absolutely no problems scheduling an appointmentread more

I've been to a lot of mechanics in my life, Jeff is the most honest mechanic I've ever been to…read more Very trust worthy! I would recommend him to anyone. They went out of their way just to get me a loaner to use.

I've had little problems and get the job done right. I…read morerecommend this shop to all my friends.

If you want to be overcharged , have failed parts welded with jbweld instead of replaced, have…read moredamaged transmission lines replaced with garden hoses and clips instead of replaced all the while being charged outrageous prices for them and finally have "warranty" parts fail well within their warranty period and then have the shop not stand by their work this shop is for you. I had all of the above in a transfer case repair that was later determined to be as stated by my current mechanic; whats worse is Sharps agreed with me on the phone but claimed they couldn't get their parts suppliers to stand by their product then gave me a business insurance case that took 3 weeks to blanket deny the claim. These are facts. I have the transfer case to prove it. I will see them in court. you should see them never.

Braden was terrific. I live in Kansas. He went in on his day off to FaceTime me in order to help…read moregive me a better idea of the condition since I was unable to see it in person. That type of work ethic is rare these days.

I don't even know where to start! I fell in love with a…read morebronco Heritage edition that my husband found for me after searching. Unfortunately it was located at this dealership. The actual ease of paperwork was fine...of course it was as they wanted their sale completed but it's all downhill from there. Not even close to what I call quality service! The car had to be delivered from Ohio to Fort Lauderdale. My husband was in the car business so you can not argue with the facts on how a car should be delivered and I don't care what make or model it is. Car was delivered nearly two days past original estimated time. No problem. I can understand if a car is dirty on the outside from transportation but the inside should have been very clean! Perhaps even with a note thanking us for our business. But hey...that's only something a true professional business would do! The inside of the car was trashed. Caked in dust and dirt. The head rests of the seats were filthy and the extras covered in filthy plastic just thrown in the back. Even the inside of the glove compartments and center compartment were beyond dirty! A car is supposed to be cleaned for delivery!!! It also had an unusual smell. Not a hint of that new car smell everyone loves. We had to have it professionally cleaned and the seats took forever to get the dirt marks removed! That wasn't cheap but we paid for it. They also insisted it was cleaned! Not a chance. Then...not even one week later on a NEW car with 24 miles on it the check engine light comes on! I immediately took it in to my local dealer. After throughly inspecting the car they told me it had "critter damage" and that parts needed to be ordered and I was looking at about 1000 for repairs! I was without a car or loaner for two days and this awful dealership actually had the balls to tell me it could have happened in my possession when I live in the middle of the city in a new luxury high rise where there are no critters!!! The local service writer spoke to them and basically confirmed it was done where they had the car parked! Clearly in a dirt field somewhere! Now Jim Schmidt Ford offers to pay for 500 of the 1000 repair which is not the right the right thing to do! It was their neglegence!!! After I expressed my disappointment then a text came back from the sales person saying he spoke with his manager and "he'd pay for it" ! In my opinion that means he spoke to the manager again and he agreed to pay the full amount. I just received a check for less than 500 and here we are! Hope it's worth the bad review to let everyone know how you handle business. BUYER BEWARE! They don't care about you, the state of the car they sell you or customer service! This car was NEVER EVER inspected before shipping because the damage would have been seen and I should have never had to pay for a professional detailer! SHAME ON YOU!!!

Talk about a great dealership. Sales team is so considerate and helpful. They are a bunch of just…read morenormal people that enjoy their jobs. You can tell that the sales staff as a whole get along and are not afraid to assist anyone. Service is great at getting me in last minute on oil changes and other work. If they can't get me in immediately, they will go the extra mile to get me into a loaner so I can just leave my vehicle there. Highly recommended.

Got me in the next day for service. Very nice and easy to work with Caleb was great to work withread more

I usually call the day of to get an oil change and rotation, and the service guys get me in…read more Something more complicated, I call ahead. Everyone is nice. I don't stay far so a mechanic or someone drives me back and forth. We have interesting conversations. There is a waiting room. You can walk downtown Napoleon, which I've done.

I couldn't be happier with my purchase. Aaron Thomas at Snyder in Napoleon, Ohio made it so easy…read more My experience was enjoyable and stress free. Aaron was very knowledgeable, polite and was not pushy at all. I highly recommend the team at Snyder and will be a return customer.

My wife and I were traveling when we had an issue with our vehicle. We found Estle on Google and…read morecalled their service department to see if they could take a look at our truck. Dave answered our call and told is to come on in. Rod, our service technician, had the issue diagnosed in less than 15 minutes, took us out to the shop and explained the issue and resolution, and got us back on the road to Michigan! Rod and Dave were very pleasant to work with and, after getting us in and back on the road so quickly, they refused to charge us! Thank You Gents!! A pleasure to find that kind of customer service still exists! A+++

If you want to ripped off by your home town dealership, take your vehicle to Estle Chevrolet Buick…read morefor auto repairs. I took my 2007 Buick Lacrosse to Estle on Dec 17, 2015 for an exhaust leak,and told them at this time I thought I had a coolant leak they patched the exhaust leak and found no coolant leak charged $44.00, and out the door I went until 2 days later when exhaust patch leaked. On Feb 23, 2016 it went back to Estle for exhaust leak and no heat, they discovered at that time that the front cover gasket needed replaced, cost would be $1066.00. March 8, 2016 went back because I still had no heat, and they flushed the heater core. March 21,2016 back to Estle because huge oil leak after pulling car out of garage, at that time new front cover gasket and front crank seal. April 2,2016 driving car and oil pressure light comes and car dies 70 miles from home, subsequent tow bill $155.00 back to Estle and now lower end of motor blown. Service department, so I delt with Treasa Beres, service manager, and Dave Spitler, service advisor, said they will tear motor apart and charge $200-400 to see what problem is or they can just replace my motor for $3000-$5000 dollars. So I call GM Headquarters, they call me back 48 hours later and state they cant do anything about it and that "sometimes things just happen". I've owned this car since brand new and it has had religious oil changes and has always gone to Estle for any other maintenance. Staff got very rude to me when inquiring about the repairs and concerns I had.I have been a customer since this dealership was Stan Pepple, and I feel very disappointed to get this type of service, when being what I thought was a valued customer for years.

After getting a suspiciously high quote from another mechanic, I took my car and the quote to…read moreMeyer's. They fit me in on short notice, inspected my car, and confirmed that the previous mechanic was recommending approximately $2,000 in unnecessary work. I'll be taking my car to Meyer's from now on!

We have used their service twice now and have been impressed both times. They were quick to respond…read moreand handled the cars well.