Willy was amazing! We moved into the Champaign-Urbana area and needed our family heirloom…read moregrandfather clock reassembled after the move. Willy really is great at what he does. He gave through attention to our clock and explained all the intricacies of our heirloom. I feel confident that it will be around for another generation!

We have used this clock repair service for over 15 years and have never been disappointed. Willy…read moreis professional and an excellent clock expert and technician. He is very busy, so you need to call early when you need his services. Very highly recommended!

they repaired an antique Vienna Regulator wall clock. It had not worked in years. I highly…read morerecommend

Friendly and helpful. Helped us with a quick repair to a very old clock:) Would return to support…read morethese guys.

Recently my Accutron Spaceview watch manufactured in 1964 began running slow. We took it to a…read moretrusted local watchmaker who said he could clean and lubricate it but if it needed replacement parts he wan't sure he could obtain them. Because of that he would not be able to offer us a guarantee. We mentioned this to our grandson who surfed the net and located a website for Robert Piker. We called Bob and describe the problem to him and he said he could easily take care of it. He's very easy to talk to and told us that he got into the repair of Accutron watches because he had a similar problem. He taught himself how to repair Accutron vintage watches, and to Bob it became is a labor of love. He said that he searches the web daily to source replacement parts so he always has a supply available. We sent our Accutron watch to him and he called us back to tell us he could repair the watch and that he would test it for several days after it was repaired to make sure it was running precisely as the day it was manufactured. If you send the watch to Bob, he will evaluate the problem and call you to tell you what has to be done and how much it will cost. From our experience, his repair prices are extremely reasonable. Every time we spoke to Bob we were confident we made the right choice. In fact, he told us that not only do watch repair people sent him their Accutrons, but the Bulova company itself send him the vintage Accutrons to be repaired. This was very reassuring to us since he is one of the few people in the country who repair such watches. Let us tell you if you have an Accutron Spaceview or Astronaut watch that has to be repaired don't think twice, contact Bob Piker at 309-287-2627 or bob @mybob.net. You'll be as thankful as we were that you did.

He had my watch for a month and a half. He didn't even try to replace the broken crystal. It came…read moreback to me, not running. I finally just got it to a better repair person and they tell me that there are now parts missing from my Acutron space view. The missing cover caused severe damage when Bob tried to run the watch.

I've had nothing but great experiences from Jerry/Watkins. They've done fantastic watch & clocks…read morerepairs, and made me a set of costume jewelry earrings to substitute for a set of very expensive vintage ones. Prices are good and I've found the staff to be friendly. Good people, solid work & fair prices have been my experiences.

After receiving a recommendation to use Watkins for clock repair, I took my cuckoo clock to them to…read morerepair because the chain in the movement came loose. I was told it would be finished in a week. I followed up multiple times asking for the status and was always told they were waiting on the part and it would be ready in the next week. After several months of waiting for them to fix the chain, I finally called and told them I wanted to come in to the shop and pick up the clock. When I arrived at the shop, they acted as if they had no recollection of the phone conversation. They couldn't find the clock and when they finally found it, it was missing the bird and hands. They found the bird but not the hands. They seemed very carefree about it and offered no apology. Unbeknownst to me because of lack of knowledge at the time, the bellows were missing and they gave me the wrong movement for an 8 day clock when my clock contained a 1 day movement. Essentially they disassembled my clock and returned it with incorrect and incomplete parts. I didn't realize this at the time so I didn't question the parts they gave me. Later after watching repair videos, I had to order new parts to replace all the parts they didn't return to me. It's outrageous that a business this unorganized and unprofessional is still operating. Do not use this shop.

John and Christopher are both friendly and knowledgeable of all things clocks! We got to see some…read moreof the clocks Christopher is working on. Each clock had a special story. I purchased a used tabletop clock at a great price. I can't speak to the quality of repairs, but I would definitely recommend shopping here.

It would be less than one star if possible. Christopher had my Grandfather clock for 8 months,…read morecharged me $850 for the repair and it still did not work properly. He offered to try to fix it but if he couldn't do it right the first time, I didn't trust him to have it a second time. And I didn't want the clock to be gone another 8 months. I took it to another shop, cost me an additional $550 but it works now. The second repair shop told me there were many parts which should have been replaced in the first repair and weren't. I even contacted the BBB and they were no help in trying to recoup part of my expense. Buyer beware - don't take your clock there for repair.

Hustedt Jewelers is customer focused. We talked with Marc about a custom ordered ring as well as…read moreasking about a watch the store did not stock. Marc went out of his way to assist us an to ensure we had the jewelry for our anniversary. Great experience!

From the owner: Hustedt Jewelers is a full-service jewelry store located in Bloomington, IL, serving McLean, Ford,…read moreand Livingston counties. Founded in 1983, we specialize in providing custom jewelry, repairs, pearl restringing, chain shortening, and engraving services. We also carry a wide selection of jewelry rings, earrings, necklaces, bracelets, watches, and more. We strive to provide our customers with quality pieces and personalized service to make sure each customer leaves satisfied. Visit us today and let us help you find the perfect piece of jewelry for you or a loved one. Associations: Bloomington Chamber of Commerce

I cannot say enough good things about Jack Lewis Jewelers. My family and I have known John and the…read moregang for a long time. Ever since I can remember, Jack Lewis is the only jewelry store that we would consider bringing our business to. They have a great stock with excellent brands! When it came time to pop the question, I went to Jack Lewis immediately. I told John what she wanted and he told me that he would get her the perfect diamond. He called me a couple weeks later and informed me that he had hand-picked a diamond for her while he was at an International Gem Society conference in Belgium. I didn't know what to say. He sent me pictures of the diamond and it was absolutely perfect in every way. When I finally saw the diamond, all I could say is that the pictures did not do it justice: it was flawless. He then helped me pick out the perfect band for it. This is only one of many stories of how John and the staff at Jack Lewis have helped us find that perfect piece of jewelry. They are not just a local jewelry store, they are family.

I needed replacement batteries for my watches and received great service. They were done in a…read morematter of minutes. The store is certainly amazing when you first walk in the door. It's like a museum with fine jewelry. Definitely recommend to family and friends.

Best jewelry store in town! Fantastic customer service and selection with very reasonable prices…read more We are thrilled with how everything worked out. Highly recommend!

I went here to get a family ring restored & had an amazing experience. Gina and the team were…read morehelpful and kind. The repair on the ring was very well done. I really recommend them!

In having my non-functioning grandfather clock serviced, I called Terry and left a message. He…read morereturned my message that same day and we setup a time for him to come to my home the next day, to repair our clock that would not run. Within 45 minutes he had the clock completely cleaned, level, and working again. He was incredibly kind and considerate to familiarize me with its function and how to maintain it going forward, as we inherited the clock and had not used it previously. I would recommend Terry to anyone and I could not be happier with the service he provided!

I can't understand why Whaleys is still listed - clearly the place has closed. I left a message-…read moretwice- saying I was coming in and that it was a long drive- his ad said he opened at 11:00 I believe. No return phone call. Drove all the way there with my 2 clocks. No sign out front which was sus- the door was answered by a teen who said he didn't speak English