Talked with Jan and Geoff today. Both were very nice and accommodating. The guy named Tom is the…read moreone who was not good with communication and not pleasant to talk with. I doubt he had told the owner the problems I was having. Seems like Geoff will be working to make all things right. I feel so much better already. Will send a picture when the headstone is laid.

Great business, staff was very polite and professional. Offered great suggestions when it came to…read moremy brother's memorial stone and displayed a ton of patience when it came to making decisions and changes. Awesome customer service!

The team at Rest Haven is nothing short of extraordinary. From the moment we connected with them,…read moreit was clear that we were in the hands of people who genuinely care, not just about the logistics, but about the people they serve and the emotions involved. Their compassion, professionalism, and attention to detail were evident in every single interaction. Everything was flawlessly organized from beginning to end. They took the time to listen, understand our wishes, and personalize every aspect of the service to reflect exactly what we wanted. Their communication was consistent and reassuring, which brought us so much peace during a very difficult time. Victoria, in particular, was truly exceptional. She treated our loved one with the utmost dignity and respect, and her calm, caring presence made all the difference. On the day of the service, every detail was beautifully executed. We didn't have to worry about a thing, they took care of it all, allowing us to focus on honoring and remembering our loved one. We are forever grateful for the incredible care and support we received. Rest Haven made an incredibly hard moment feel manageable--and even beautiful.

My mom chose this location to be buried because of how beautiful it is as well as the location. I…read moremainly worked with Gabriel, but everyone who I came in contact with was amazing. I live out of state and he helped me every step of the way until I was able to finally meet with him right before the funeral. My biggest wish was for her to be buried next to a tree. Gabriel took us to see the lot, and she was to be buried next to a willow tree which happens to be my mom's favorite. It was just perfect. Thank you to Resthaven for making this process easier for us.

On Thursday, July 9th, I called Stauffer and spoke with a staff member, Ashley Brown, to confirm…read morethe date of my husband's cremation. She told me it would be the following day, but when I asked for the time, she said she did not know. Her voice sounded very dark and heavy. I visited the funeral home shortly after 12:00 PM on Friday, but she was absent. When I confirmed the cremation date with the manager, I discovered that my husband had already been cremated on Thursday. No one had contacted me; my husband had already been cremated and reduced to ashes. Learning this truth left me in deep shock and tears of sorrow. I could not be there to see him off for his final farewell, and my heart breaks thinking about how sad and lonely he must have been. I demand an explanation for why the cremation date was hidden from me, and I expect a sincere apology.

Perhaps it was just the "salesperson " we met with. We felt that we were talking to a used car…read moresalesman rather than a funeral director. So glad we met and decided to use the services of Burrier-Queen. They treated us like family and provided lovely and compassionate service.

The service was great. They were accommodating and has been updating me with all the pre…read morepreparations.

Thibadeau Mortuary Service was a real blessing for my family in a trying situation. Several family…read moremembers provided their urns at the last minute, and we were having the celebration of life in a different state than the original funeral home. We needed help quickly to accommodate family so they could get my mother's ashes before they left the area. Thibadeau took care of us at our convenience, we were able to drop off and pick up, a gentleman even helped me carry the heavy veteran's urn to my car. An experience that I expected to be awkward, was made comfortable by caring and respectful staff, on the phone, by email and in person. We will appreciate their kindness forever.

Their website and email systems are both down, the required documents were not deliverable through…read moreemail. And the person answering the phone was not polite. Overall it was not pleasant to work with. Find another one!

This is a long standing, local, family owned funeral home. Our family is from Dickerson, Md and…read morehave used this funeral home for many years. Originated in 1890, has been passed down to family members until the present time. Woody was very informative and did not attempt to influence our decisions yet offered guidance when needed. A quiet setting and plenty of parking, they did everything as promised and every detail was handled. Reliable & Great sevice.

From the owner: A fifth generation owner owned and operated full service funeral home located in Montgomery…read moreCounty's Agriculture Reserve near the foot of Sugarloaf Mountain. Offering burials, cremations, shipping arrangements and advanced planning. We are now offering cemetery monuments and memorials through Sugarloaf Monuments (sugarloafmonuments.com)