Now having used Keeney and Basford twice in the past year and a half, for both my parents, I can…read moreassure anyone that they are absolutely wonderful. Mr John and Mr Dave were both so incredibly kind, sensitive, and helpful. They treated me like family during some of the worst times of my life. They were incredibly patient with me and sensitive with my whole family. I honestly could not recommend them any more!

I had the pleasure of working with Steve Hackmer and he was so kind and thoughtful during the…read moreplanning and on the day of the service. He made the whole process easy and bearable. The funeral home is nestled in quaint Frederick downtown and is beautiful with ample parking. Steve suggested Pastor Patty Robinson and she went above and beyond spending three hours with me to better prepare her eulogy, which was beautiful. Steve also recommended Ory Florals for the flower arrangements and Ory is a true artist. The flowers were stunning! I highly recommend Keeney and Basford and ask for Steve.

The team at Rest Haven is nothing short of extraordinary. From the moment we connected with them,…read moreit was clear that we were in the hands of people who genuinely care, not just about the logistics, but about the people they serve and the emotions involved. Their compassion, professionalism, and attention to detail were evident in every single interaction. Everything was flawlessly organized from beginning to end. They took the time to listen, understand our wishes, and personalize every aspect of the service to reflect exactly what we wanted. Their communication was consistent and reassuring, which brought us so much peace during a very difficult time. Victoria, in particular, was truly exceptional. She treated our loved one with the utmost dignity and respect, and her calm, caring presence made all the difference. On the day of the service, every detail was beautifully executed. We didn't have to worry about a thing, they took care of it all, allowing us to focus on honoring and remembering our loved one. We are forever grateful for the incredible care and support we received. Rest Haven made an incredibly hard moment feel manageable--and even beautiful.

My mom chose this location to be buried because of how beautiful it is as well as the location. I…read moremainly worked with Gabriel, but everyone who I came in contact with was amazing. I live out of state and he helped me every step of the way until I was able to finally meet with him right before the funeral. My biggest wish was for her to be buried next to a tree. Gabriel took us to see the lot, and she was to be buried next to a willow tree which happens to be my mom's favorite. It was just perfect. Thank you to Resthaven for making this process easier for us.

Talked with Jan and Geoff today. Both were very nice and accommodating. The guy named Tom is the…read moreone who was not good with communication and not pleasant to talk with. I doubt he had told the owner the problems I was having. Seems like Geoff will be working to make all things right. I feel so much better already. Will send a picture when the headstone is laid.

Great business, staff was very polite and professional. Offered great suggestions when it came to…read moremy brother's memorial stone and displayed a ton of patience when it came to making decisions and changes. Awesome customer service!

Perhaps it was just the "salesperson " we met with. We felt that we were talking to a used car…read moresalesman rather than a funeral director. So glad we met and decided to use the services of Burrier-Queen. They treated us like family and provided lovely and compassionate service.

Stay away from Stauffer Funeral Home in Frederick MD. No one in my family was pleased with the…read moreservices they provided. Not only are they overpriced, but none of the people working there seemed to know what they were doing. When we arrived to make arrangements for my brother, my daughter, niece, and I were ushered down the hall into a room where another family's viewing was going one. Very awkward moment for us and the other family. When we explained why we were there, we were told that my brother was not there, and they had nothing scheduled for him. We were in a panic - not knowing where my brother's body was. After checking, they did come back and tell us they did have him, and they put us in a room with a fella who when over options using very antiquated equipment - and an overhead projection that you could not even read. After making the arrangements, things only got worse. Every single time we came to the funeral home, the employees acted like they were not expecting us at all. At one point, we were (mistakenly) told that my brother's body was going to be cremated before his daughter had the opportunity to see him and say goodby. We all lost sleep worrying that they might do it anyway. None of the people working there came across as being empathetic. Nore were they very helpful with setting things up in the room for viewings. My family did most of the work. My daughter said they were even pressing her to have us wrap things up early at one of the viewings. Worst service and experience ever.

If you're into history, visit this 19th century cemetery, the home of many Civil War soldiers (from…read moreboth sides), politicians, local heroes, and Francis Scott Key. There are signs throughout the large cemetery that give context to its history. There's a well paved road for cars throughout.

Has some very beautiful pieces. Not as many as I would have liked but there is some gems here and…read morethere.

The service was great. They were accommodating and has been updating me with all the pre…read morepreparations.

Thibadeau Mortuary Service was a real blessing for my family in a trying situation. Several family…read moremembers provided their urns at the last minute, and we were having the celebration of life in a different state than the original funeral home. We needed help quickly to accommodate family so they could get my mother's ashes before they left the area. Thibadeau took care of us at our convenience, we were able to drop off and pick up, a gentleman even helped me carry the heavy veteran's urn to my car. An experience that I expected to be awkward, was made comfortable by caring and respectful staff, on the phone, by email and in person. We will appreciate their kindness forever.

Recently our cousin passed away. her funeral was held at the Thompson Donald B Funeral Home. We…read morefound the entire experience to be difficult The staff was not friendly. They limited the service to 45 mins and would not allow Eulogies. They dropped her cadd cadjet outside. It is not handicapped friendly. Parking was very limited. I would not recommend them.

worse funeral home I have been to. went for my cousins funeral. they told the daughter no one could…read moreshare memories there was a 45 minute limit. not handicap accessible either. sidewalk is narrow and bumps in it. then walk up steep ramp to get to the porch. ramp to get inside the building very old and wobbly. no rails the ones by the ramp up to porch are wobbly and shake. my cousin slid off the stretcher her granddaughter fell coming down the ramp. Staff NOT FRIENDLY at all. kinda nasty at a time when you are mourning. parking is awful. All around terrible place and staff. I would NEVER RECOMMEND THEM

I could not have been more comforted and content by the Services and Care that were given to my…read moreFamily and Myself for the unexpected Passing of my Husband. Kim, RK, Dawn, Crystal, Noah (Olivia, the voice of an Angel) and everyone else took the time to explain, embrace, advise and guide us through this most uncertain time of our lives. They were always available, always attentive, always welcoming and extremely patient with the repeated questions. While a Funeral Home/Crematorium is not something that you frequent, this is a place of Love, Kindness, Understanding and Guidance. They are all now a part of our Family and will be Remembered on a daily basis. Without their experience and professional but comforting attention, this could have been anything less than perfect. The whole experience was, in fact, Perfect on all levels. Thank You All. We Love You. Could not recommend more. They will give you a warm hug, take your hand and memorialize your Loved One with Grace and Compassion.

From the owner: Traditional Funeral Services in our Chapel, Church, or other local venues, Graveside Services,…read moreMilitary Veterans, Cremation Services (our crematory is located in Berryville), Green Burials, Shipping Arranged in the US or Out of the Country, Pre-Planning Conference (No Charge), Spanish Speaking Director on Staff, Traditional Monuments, Custom Monuments, Lettering Monuments, Monument Restoration and Complete Cemetery Restoration

Very accommodating, reasonably priced for a direct cremation. Thank you sincerely for helping our…read morefamily.

Excellent service for pre-arrangements. Very helpful with necessary paperwork at a time of stress.read more