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    Gary G Cook , DDS

    5.0 (4 reviews)

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    Precision Periodontics & Dental Implants

    Precision Periodontics & Dental Implants

    3.8(13 reviews)
    11.7 mi•Horizons West / West Orlando

    Quality care at its finest. I was in the dental field for 10…read moreyears and worked with a few doctors who all referred their patients to this office, so when I needed a periodontal consultation myself, I knew just where I wanted to go! Greeted warmly by the front desk team, check-in was easy and quick. I had already finished the "paperwork" over the phone via a provided link prior to the appointment. The assistant who brought me in and took my x-ray was very welcoming and soft-handed. Dr. Roca-Mendro conducted a thorough examination, great chair side manner, listened to my concerns and addressed them all with empathy and compassion. She put me at ease regarding my possible treatment and took the time to answer questions and explain her reasonings. The office is beautiful and clean. The rooms are peaceful. The waiting room is equipped with a coffee maker and water bottles. Ample seating. Lovely team! Happy to be a patient.

    1 star -- and only because I can't give zero…read more Our experience at this practice was unacceptable from start to finish. The issues began before my wife's appointment with Kimmie in the front office. She insisted our insurance wouldn't cover the CBCT scan because "my wife already had one this year." We told her that was my claim, not my wife's. Instead of checking properly, she argued with us for nearly 10 minutes, suggesting the other dentist billed incorrectly or that we just didn't remember. I ended up calling the insurance myself and then doing a three-way call with the insurance agent, who confirmed that the benefits were available for my wife. The agent also made it clear that Kimmie only looked online and did not check the correct channels to get accurate information. When my wife finally saw Dr. Ryan, she wasn't given any options -- just told "here's what needs to be done," shown a cartoon diagram of the procedure, and then redirected to other issues she wasn't even there for. He claimed her gums were "super inflamed" and that she had "tons of plaque," which was confusing because she had been seen by her regular dentist just two weeks prior and received a clean bill of health. To make matters worse, a second periodontist confirmed just days later that her gums were healthy. This makes the service seem sketchy and our right "sellsy". Next issue: getting antibiotics for an implant-tooth infection on a Friday morning. The receptionist (not the doctor) told my wife it "wasn't the implant" and acted like she didn't need antibiotics at all -- again, giving medical advice with no evaluation. This level of care -- or lack thereof -- is unacceptable. I work in the medical field. I know how insurance works. Our office always verifies benefits, but this office seems to place everything on the patient to figure out. When presenting the treatment plan, they openly said they didn't call insurance but "they'll pay something, so you'll just be excited when they do." Meanwhile, they required 35% up front, which could easily be more than what we actually owe -- leaving us to fight for a refund later. That is absolutely not how a practice should operate. We will never return and cannot recommend this office to anyone.

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    Precision Periodontics & Dental Implants - Inside

    Inside

    Precision Periodontics & Dental Implants - Waiting room

    Waiting room

    Precision Periodontics & Dental Implants - Coffee & water

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    Southpark Dental Group - Teeth

    Southpark Dental Group

    4.5(117 reviews)
    9.8 mi•South Orange Blossom Trail / OBT

    **Let me preface with the fact that I have an irrational fear of the dentist but taking care of…read moreyour teeth is important for your overall health so please do it** I contacted my insurance and asked for an office that was both close by and also accepted by my insurance and they suggested Southpark Dental Group. The first time I came, I was impressed with the facility and how each room seemed to have foliage and big glass windows that allowed natural light to come in. I personally think that helps make it feel less "hospital-like" and helped calm me down before my first dental cleaning in yeaaaarssss. My dental hygienist was kind, patient and did a fabulous job helping me feel/stay comfortable. After my first visit, I looked into Invisalign and started treatment shortly after. My experience was a little unique since it was during COVID-19 but overall the treatment was really easy and they did their best to make us feel safe and followed safety precautions which I appreciated (having a partner who is high-risk w/ an autoimmune disease). I personally probably should have gotten braces bc I have no self-control lol but overall Invisalign was best for me since I was graduating college and didn't want to have metal in my mouth for those photos. During my treatment, Southpark Dental was able to contact Align Technology and make sure I was given the refinement that I was owed with my original package [keep in mind COVID closures and delays in normal routine visits]. They did not have to do that but it was SO NICE of them to take care of me like that and with a little luck and time I was on my way to even straighter teeth. Although my teeth aren't where I would want them to be that is MY FAULT and has nothing to do with my dentist or her assistant who I both absolutely love! (Dr. Reiter and Leishla) I've been coming here for six years now and everyone in the office is so kind and professional. I've suggested it to so many people and now it's their main dentist's office too! Major kudos to all the staff, you are all the best!

    I have been going to them for more than 20 years, and by far they take great care of my teeth. They…read morealways make sure my oral hygiene is always on point. They bill my insurance and make the process easy.

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    Southpark Dental Group - View of receptionist desk

    View of receptionist desk

    Southpark Dental Group
    Southpark Dental Group - View from the chair!

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    View from the chair!

    Gary G Cook , DDS - periodontists - Updated October 2026

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