I went to this GARTON Tractor for convenience (it's about 40 mi from my home) to get info on a Kubota tractor for my 1 acre property. I talked to the Mgr. He was very accommodating during this first meeting. I came back about 6 weeks later, ready to buy. I was absolutely specific in what I wanted based on our initial conversation and my follow up research.
Apparently ... he didn't understand. He sent 2 bids plus a bid for some other customer. Both way over my budget. Apparently designed for his use? I called to express my surprise. I was told he was going on a long deserved vacation (not a problem) but another person would take care of my issue. That person sent me another bid. Still too high. Still not what I asked for. He said, "...well, that's what we have in stock ... AT ALL GARTON STORES ... there is a brand new model, a 2401, but we can't even get them yet, they're so new. Maybe 6 months."
Disappointed!!
2 days later, on a drive north, I stopped at NorCal Tractor in Redding CA (review seperate) on a whim. I gave them my original specs. Sales Rep said, "Uhhh ... that's a really, really old model. We don't even have any of them in our rental fleet!!" But ... they did have 4 of the "impossible to get" D2401 Kubota tractors. That was a Friday at noon. On the following Thursday, NorCal delivered my D2401DT tractor.
BTW, did I mention they are 170 miles away? And you know what, I'll probably use them for service even though they told me I could go local.
I don't know about the other Garton Tractor stores but, their Ukiah store is off my Christmas list!! read more