We went to get our guitar restrung and to have work done to the bridge which needed modified. They…read moredid the work while we waited at an excellent price and in the process they tuned and briefly played the guitar to ensure its sound was optimal. The service we received was excellent and conveniently timely. We were sent there because people knew their reputation! Very pleased!

Shane and the entire staff at the Wichita store were extremely helpful, courteous, and…read moreprofessional. Thank you!!!

This is a great music store. The staff are professional and helpful, and they have a lot of…read moreinstruments and resources to go along with your instruments to choose from. The employees don't just know music they love music and it shows. I would recommend working with Brian he is very knowledgeable, helpful, considerate, and professional. If you need anything with music choose this store!

Would not recommend base on selection, price, and overall customer service. Vince helped us out and…read moredidn't seem the least interested in giving an advice or input. When I asked questions he was very dismissive and seemed to "know it all." After realizing they don't give teacher discounts, I asked if they would throw in a free tuner. He assured us he would. He charged us for it once we reviewed receipts. you'd honestly have a better experience at Guitar Center. Bummed we decided to try and support local. Not worth it.

Terrible dealership. Bought an instrument from me and threatened me with negative feedback if I…read moredidn't take it back. Must not be able to read because for "parts/repair" and "as is." Seems like this is how they do business from other reviews and complaints. I would look elsewhere.

I bought a couple of big used instruments from them and was very pleased with the entire…read moreexperience. Excellent communication, patience with a few of our issues during the transaction, instruments were as described, plus they were packed with AMAZING care. Shipped all the way to California with no trouble.

Bad Customer Service. Waited 30 minutes for an employee while he was engaging in a casual…read moreconversation with someone who didn't end up buying anything. Guy had lots of attitude. In total it took around an hour for me to get out the door with a microphone from the back of the store. Guy who checked me out was on point though.

first reached out via chat on guitar centers website, there policy is if a store posts a used item…read morefor 799.99 thats it no negotiation.you have to contact the store via email or call. i have done both sent 2 emails no reply to either one, called the store spoke to a sales rep, who immediately put me on hold for 15 minutes and never came back to the phone, i then called back 7 times, they don't even answer the phone. i guess they have enough money, they don't need to sell anymore guitars. if i could of gave zero stars i would. thank you, guitar center, for absolutely nothing...

Amazing staff and fantastic facility. I took Micajah Ryan's recording class and learned a great…read moredeal from one of the best in the business. The Air House has many innovative ideas for bringing people together who love music- check them out!