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Kansas Lighting Distributors

5.0 (2 reviews)

Services - Kansas Lighting Distributors

Appliance repair

Electric installation or replacement

Electric repair

2 More Services

Light fixture installation

Light fixture repair

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Herb Snow & Son Appliance Center

Herb Snow & Son Appliance Center

(48 reviews)

$$

In March of 2023, my Samsung washing machine would not complete a spin cycle…read more Samsung recommended I contact Herb Snow & Son which I did on March 13, 2023. I was told it would cost $130.00 to come out and diagnose the problem + $120/hr labor plus the cost of the part. I was charged $195.00 for the part + $209.99 for the labor + $30.37 tax = $435.36 I later discovered the machine was under warranty. Herb Snow & Son was informed that it was only 2 years old, so they knew it was under warranty and never mentioned it to me. I was under the impression it had a 1-year warranty, when, in fact, it has a 10-year warranty. I found out later that the part Herb Snow sold me for $195.00 sells on Amazon for $21.99. Samsung told me they would have replaced it for free had Herb Snow had only called. At the very most, I should have been charged to come out and diagnose the problem ($130.00) plus labor ($120.00) for a total of $250.00. I ended up being charged $435.36. This amounts to an overcharge of $185.36, and overcharge of 42.58% Avoid these people as if your life depends on it! If you use them after reading this review, you deserve everything they are going to do to you! The only reason they use lubricant is to hold the sand on! I am surprised that local law enforcement doesn't require them to wear a mask and carry a gun.

We visited this store to look for used appliances and picked out a washer and dryer on the floor…read more We didn't have them pull it out from being tucked in next to the other appliances. It was scraped up on the side, but we didn't see it until it was delivered. They told us the delivery fee was $50, which we paid. On delivery, the two guys banged up the back door getting it inside. They flooded the floor with water. The plug ins were too outdated and didn't work so they went to Ace Hardware to get a different set. The washer still did not work. They couldn't get it running. We called Herb Snow store to let them know we were not accepting the appliances. We arrived at the store for a refund. The owner told us the washer was working now, and it was in the back if we wanted to look at it. We said that we didn't want it. She would not refund the delivery fee of $50. She said that it was delivered. We said we didn't pay for delivery of appliances that didn't work. She said, "We delivered it didn't we?" We were out $50, and banged up door.

Mid-America Appliance - Store front

Mid-America Appliance

(13 reviews)

$$

Bought a Washer Dryer. Had a small issue when delivered but they took care of it right away. Tom…read morewas so nice. I would highly recommend this store. Had purchase a fridge last year from them and its doing great. Sheila

One star only because there's not an option for 0. In March,…read moreI bought a stackable washer/dryer, refrigerator with ice maker and a dishwasher; total of about $1,700. I expected all to work and had a verbal 60- to 90-day warranty with exceptions stated. Got the refrigerator home and as soon as it was plugged into the newly installed water line (by a licensed plumber), it starts leaking. I turned off the water and called them. "Oh, the ice maker isn't under the warranty" was what I heard. They weren't happy but they scheduled their repairman to come fix it. That happened THREE MORE TIMES! I had a conversation with the repairman that perhaps another fridge would be a good option? BTW, when I pointed out condensation to him, he had no idea what the problem was. Turns out the door wasn't shutting tightly. Shouldn't a repairman recognize condensation? Anyway, fridge #2 arrived and repairman/deliveryman hooked it up to the water line. I had to be out of town for a couple days, so when I got home, I was anxious to find the ice bucket full. Nope! Only ONE tray of ice had dropped in a 48-hour time span AND there was a significant puddle in front of the fridge. I waited a few more days. In the meantime, the mysterious puddle showed up again. This fridge/freezer was PROMISED to be working correctly! Oh, one of the people I talked to during this entire time said they were "doing me a favor" by sending their repairman three times. Doing ME a favor? Silly me! I bought it thinking it would work! After the final try, I turned off the water and ordered some silicone reusable ice cubes. There's NO way I would contact them EVER again after this ordeal. BTW, the stackable W/D work perfectly... and I told them so. The dishwasher works great, although a bracket fell off the top rack. I just glued it back on. Again, no way I would EVER contact this company again.

The Home Depot

The Home Depot

(37 reviews)

$$

The Saga continues with Home depot - DEFECTIVE PRODUCT: I…read moreposted a review on Jan 12, 2026 about the poor delivery experience... Now its even crazier... They finally delivered our dishwasher on 1/12, we got it installed on 1/13. We decided we probably should try to use the dishwasher so on 1/22 we attempted to use it for the first time and we kept getting E4/F8 error messages so.. Home Depot told us to call the Whirlpool warranty line to get a service tech to take a look. The service tech came out on 1/28th and what he found was crazy. The actual dishwasher was defective and there was a rusted/burnt hole in the bottom of the tub which we wouldn't haven't seen underneath some bolts in the dishwasher. So we went back to Home Depot because we BOUGHT what we thought was a brand new dishwasher and they don't want to replace it. We PAID for a brand new one and do not want a REFURBISHED dishwasher when we haven't even had it but a couple of weeks and haven't been able to run 1 cycle. look at the pictures and tell me if a brand new dishwasher should look like this. The customer should ALWAYS be right and they should have done the right thing by ordering a new one. We have spent 5k-6k in the last several months and this is how you treat your customers.. by giving them the run around?? The tech's words: Found unit leaking from Tub of unit. Appears heater bracket where they welded it is leaking through the bottom. Which is what the 2 pictures shows. Unacceptable! They should have replaced (not try to fix) this immediately. If i wanted a refurbished dishwasher I would have bought it from a store that sells refurbished goods. If losing a customer is worth not just replacing the dang dishwasher it's just terrible! I will see how this works out or i will see what my attorney says. It doesnt even look like it is a new dishwasher by looking at the bottom!!!!

Today we purchased a few things at Home Depot. We had good service but the gentleman helping us had…read morethe worst body oder. I had a hard time focusing because of his smell. When you are in a customer service job, showering and deodorant is much appreciated.

Kansas Lighting Distributors - homeappliancerepair - Updated May 2026

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