I worked in a hardware store when I was in high school and the parts of the store that were…read moreactually a hardware store reminded me so much of that place I worked. An old time hardware store is not like a big box hardware store, like the place that rhymes with Dome Stepo. This place has the items that you need for your project except they don't sell lumber (that I saw anyway). The other parts of the store had some great crafty items from both local, from near local places in North Carolina and also globally. I was truly blown away. A great place to stop in while you are walking the downtown New Bern area.

Cool spot! Nice souvenirs that aren't the same junk you find everywhere else- I got a sweet…read moreChristmas tree ornament based on one of the New Bern bears I'd seen while walking around. Cashiers were super friendly (maybe everyone in New Bern is friendly!). They also had a lot of regular hardware store kind of things, so could be nice for locals. Would recommend!

Customer service became exceptional when I needed it most! Associate Delroy Williams in the…read morewindow/door department came to my aid when I needed help when an expensive door unit cracked and the vendor would not help in any way. He called in store manager,Chad Hall and together they worked diligently to resolve my problem. This was not a quick fix. Hours of customer service went into solving this problem. This is the support you need when you are taking on a home improvement project and something goes wrong. These are really good men working their hardest to help you. If you want action not slogans, I recommend you go to Lowe's in New Bern. Thank you Delroy and Chad.

it is a shame that Lowes has 40 washers on display but only stock the bare basic one. I had to ride…read more27 miles to Home Depot in Jacksonville in order to get one the same day

This store has a little of everything for your home improvement projects and lumber is good…read morequality.the staff is some of the friendliest people willing to help you find what you need and very knowledgeable and they honor Milwaukee tools warranty so much easier than dealing with the big box stories

From the owner: A full-service, hometown hardware store serving northern North Carolina customers - including…read moreWashington, Greenville, and the northern Outer Banks.

Friendly and helpful staff! Always wonderful quality merchandise. Down East Ace is also a great…read morelocal small business that has become an awesome part of our community.

Always kind and helpful. This is our go to hardware store these days! Prices are reasonable and we…read moreoften get discounts after signing up for their customer loyalty plan.

Employees are alway friendly and helpful, well above average for most of the stores I've used…read more This store usually has most of what I need and since this store is close to my house, it saves me a trip to Lowes, which is several miles more distant. The prices may be slightly higher, but that is usually made up for by the savings in gas.

Stop by store 3 minutes before closing to get an anchor. Apologized to manager and he responded…read morequote " let me know if you need help no rush"! He help with anchor and some chain. He apologized for not have the rope i needed and offered to order for me before finding out i was a West marine pro account holder from out of town Nice guy and even better customer service skills!! Appreciate you!!!

The quality has gone down over the years while the cost has gone up. I always shop elsewhere and…read moreonly go to west marine when all else fails. Just purchased a wax product that is $20 less in other stores (and only went to west marine because my go to was out of stock). Check hardware stores first, then online and then west marine if you are stuck.

Sarah C Ross & Shaun Ross from Simple Life Home Decor captured EXACTLY what I wanted when they…read moredesigned my custom dresser! Every detail from the rich paint color, fun & funky hardware, delicate stencils and elegantly lined drawers was not only stunning, but simply PERFECT! Run, don't walk to get on their list for furniture refinishing and custom one of a kind pieces! Thank you a million times over!

From the owner: Welcome to Simple Life Home Decor! Creating and designing has been a part of our lives for a very…read morelong time. After 25 years together, we have been given an opportunity for a simpler life post-military retirement and we wish to share our joy with others. Through repurposing found goods, furniture refinishing and creation of items from our beautiful home state in North Carolina, Simple Life strives to create products that bring joy to your home. Our items help remember simpler times and the importance of home being where your family and heart are. Our business has been family created and you’ll see more of us at market booths, vendor fairs and out searching for our next projects. We are currently available by appointment only. Contact us to refinish your next furniture piece - we will even find it for you.