I HIGHLY recommend this place. First, let me say, you do not have to be a guest of the hotel to…read morebook an appointment and have services performed. I stayed here for the weekend and booked a Swedish massage and hot salt rocks to my package. Jennifer was my massage therapist. She has the softest hands but applied the pressure that I needed. You fill out an intake form that gives the therapist an idea of any medical conditions and an idea of what you need from your service and they work off that to give you a great experience. The place is extremely clean, neat, accommodating and the staff are all very professional. The locker rooms have everything you need. The robes and slides are soft and made of good quality. Cell phones/camera are prohibited in areas where services are being provided. The lounge area has a waterfall, comfortable seating and plays soft music while a relaxing scent fills the air. You can pay for a one-time service or sign up for a $80/month membership that includes services to sauna, the pool, the massage service of your choice and complimentary beverages/snacks. In my opinion, they're much better than the Ballantyne Resort. You can have an individual service or book a couples massage for two. After our service, they provided us with a glass of wine and bottled water. We then went into the sauna room and sat to detox. It was great. I love this place. I'll definitely return. Come check them out!!! Ask for Jennifer or Noshua. Thank me later!

Lisa's facial was not only efficient but also indulgent, featuring a thorough application, a…read moreleisurely pace, and delightful extras like neck, hand, and foot massages. The added touch of hot towels and the option for wine elevated the experience. Highly recommended! 10/10! I am recharged! I love this spa! I love that they offer the luxury experience with plush robes, lockers, and slides! They also have snacks, and tea to enjoy between services. I enjoyed my massage, but the facial gave me life!!!!

A co-worker had stopped by Shanghai and experienced the flower scented foot bath. I had to try it…read more So...my visit started with the foot bath....but while I was there....I had to try the massage special. Goodness, I have never been stretched so well from head to toe. After the 1 hour deep tissue, sports massage, the therapist convinced me that a swedish massage would help me relax more....and get a good night's rest. Hey....with the special....I could not resist another hour. So another therapist provided a soothing and relaxing swedish massage. I am returning soon....for a Thai massage. It is a very nice and clean location that is easily accessible.

I usually get a Swedish, Deep Tissue, or Thai massage and the Thai massage that I received here was…read morea VERY quality one. No frills, Authentic, and not Pretentious. All of my pressure points were found and handled very well. Im coming back again for a facial and another body massage!!

My wife had sudden back pain, and I spent the whole morning scrambling to find a good massage…read moreplace. There were a lot of options, but I'm really glad I chose this one. The prices are reasonable, and booking was quick and easy, just a $25 deposit, which I didn't mind. When we arrived, she was taken in within 5 minutes and received the full 50-minute session as promised, she even went over the allocated time for the towel and aroma therapy. Very ethical, gives me the vibethey are not trying to rip you off. She says her back feels much better afterward, which is what mattered most. The location is convenient as well. The only downside is that the facility is pretty small, and the rooms are just big enough for the therapist and client, so you'll need to wait in the lobby. Not a huge issue, though. I also added aromatherapy with hot towels for $10, which felt like a great value. Overall, the staff were very professional and the experience was smooth.

I made an appointment for 11, Alexis was my therapist and she was right on time! I booked 120…read moreminute massage deep tissue and before the massage began Alexis told me how her pressure would be and if I wanted it more or less to let her know. The massage was relaxing. She focused on a lot of areas that I have problems with. I thoroughly enjoyed the massage after it was over. Alexis went over recommendations that she had for problem areas that she noticed, which was very helpful and informative. I'll definitely take her up on some of the recommendations that she provided and I appreciated her knowledge especially when it comes to problem areas. Renee was friendly during check in and check out. I'll definitely be back!

Day date with hubby. Popped in and got 2 20 minute chair massages. $45.84 with tax for both. Very…read moreenjoyable. My masseuse checked in to make sure pressure was ok. Chairs cleaned in between customers. Midafternoon on Friday steady flow of customers. There was no wait though. Chairs are semi private area. Looked like there were private rooms for full body. Good service, very efficient process. It's located next door to Yankee Candle.

I go here when I need a massage because I can always get in for a table massage. The only thing I…read moredon't like is their hot stone service. The masseuse will suddenly leave in the middle of the massage and return a few minutes later with the stones. They use the bare stone on your skin, I don't know how it doesn't burn their hands. After they are done with the stones, they leave for a few minutes to return the stones. It is a weird process, interrupting your massage and decreasing the amount of time you are getting a massage. Other than that, I like the convenience and always feel better afterwards.

What a beautiful space! Peaceful, serene, zen, Afrocentric aesthetic is just gorgeous. I have been…read morehere twice and each time my massage has been amazing. Perfect pressure, and very relaxing. The massage bed is comfortable not hard like other places I've been. I literally fall asleep each time. The check in and check out process is easy and quick. I truly enjoyed my experience and look forward to going back. I highly recommend.

Anita is the best! I leave feeling much better and informed on how I may need to make some changes…read moreat home to help my body not be as tense. I visit on a monthly basis.

Cristina gave my husband the time of his life for Father's Day. I have been trying to get him to…read morehave a good experience and the third times the charm I guess. He said this was the best massage he's ever had. Now I'm jealous!

I treated myself to a 60 minute therapeutic massage and an Infrared Sauna session today, and wow,…read moreafter the weekend I had, what a difference. I started off with a 10-minute session in the Infrared Sauna to loosen up. Next, the massage I got was incredibly thorough and helped to work out the soreness I was experiencing from this past weekend's Taekwondo Instructors Camp. I walked out feeling much, much better. Such a great experience from start to finish.

Absolutely wonderful. Stacie is amazing and my experience couldn't be any better! She educated me…read moreon my skin and helped with the right products. She makes you feel so comfortable! Perfect place to come for a facial and comfort!

Disappointing to say the least. Front desk staff rarely answer the phone, they never return calls…read more I had to drive to the location to schedule an appointment for a massage because we couldn't get anyone to answer for days. My husband and son got my a package for a monthly massage or facial and I was so excited but I should have read the reviews first. Again poor front desk staff and support. My massage was for an hour, we started late and ended 15 mins early even with me paying for upgrades! So out of a 60 min massage I got less than 35 mins. It was supposed to be full body, the masseuse barely touched my legs or arms, no scalp nothing. So they will most certainly take the upgrade money and push for gratuity but they don't give you the package you purchase. Trying to talk to corporate or management is a joke as well. We ended up terminating our package with them to go with a much better place over in Huntersville.