I'm extremely dissatisfied with the handling of my home mitigation process. I trusted them based on…read moremy insurance provider's recommendation, but the experience was unprofessional and costly. Their job was to determine if there was mold in my basement. They found none but advised me to bring in a plumber for a moisture issue, which I handled. Beyond that, Rainbow conducted additional work..removing cabinets, countertops, and flooring, widening drywall gaps, and detaching appliances--without ever obtaining my permission or notifying me 1st. I wasn't physically present to oversee the work, which they knew, yet they went ahead without my consent. When I spoke with my insurance adjuster, they expressed concern over the repair estimator's unprofessional comments, and there's been a clear lack of coordination between Rainbow and my insurer. For example, they sought flooring approval from someone at Allstate, not my adjuster, and ripped up my entire kitchen floor without consulting me. I was forced to come out of pocket thousands of dollars to address damage and repairs I never approved. The kitchen was unusable for weeks, creating an uncomfortable environment for the family living there. Then Rainbow demanded a repair deposit which was shocking to me. Throughout this process, their communication was abysmal. I was initially satisfied with the floor repairs, but I'd never trust this company nor would I recommend them. To make matters worse they installed a cabinet under my sink with incorrect measurements and a different color that I never approved of. They thought I would let that slide but I told them to correct that and to get the correct sizing and color as previously installed. This caused a further delay of additional approval requests and shipping times. 15 months later the floor panels are beginning to lift. I called to ask about a warranty. Here I am after reaching out twice...with confirmation of a callback and visit, No response for two weeks. Something told me to hold back my initial review..now I can deduct an additional star. Do better!

We recently used Rainbow International for mold that was found in our laundry area (inside our…read morekitchen). We were pleased with the quality of the work, however not with the level of communication we received from Rainbow. Not only was it not made to clear to us that during the process we would have no access to our kitchen but when we arrived home late in the evening (around 10pm) on the first day of work we could not reach someone to tell us if it was even safe to be in the house. We just came home to a 'tented off' kitchen unexpectedly. The original estimate said the work would be done in 4 days and it actually took 8 days. Not only was that 8 days we had no access to our kitchen or back door but those were 8 days immediately prior to our settling on our house and the extra days meant we could not pack up kitchen to move until the night before settlement. But our biggest concern was with the final cost of the repairs. We were given an estimate of $2964 and agreed to that cost estimate. When we received the final invoice it was for $3826. We were not at all prepared for the final cost to be nearly 30% higher than the estimate. At no point did anyone from Rainbow contact us to tell us the estimate would not hold. The work needed to be done but if it was going to be more than what was estimated we would have greatly appreciated knowing that.

So my neighbor's house caught fire, causing the siding to melt from my home. DriGuys did a…read morephenomenal job removing and replacing the siding. However, it was their genuine kindness that I remember most. Thank you for doing all you could to ensure this process was efficient, expertly completed, with a minimal amount of stress. God Bless. Anita from Oxon Hill

Prompt. Courteous. Efficient. Friendly. Knowledgeable. HIGHLY recommend! A good friend of ours had…read moretold us a while back about DriGuys Restoration. I had hoped to never have to use them but once our sump pump failed and water was flooding our basement, we knew just who to call. Thank you for coming out literally within 18 hours of us calling you, finding what we needed and fixing up our basement! Couldn't recommend enough!!

I had a French Drain an 2 sub-pumps installed in my crawl space. That we're in and out in a few…read moredays and everything looks great.

From the owner: Master Kleen, LLC | Cordova, MD Family Owned. Customer…read moreFocused. Always Reliable. With over 20 years of experience, Master Kleen, LLC is a family owned and operated business proudly serving Cordova and surrounding Maryland communities. We specialize in expert cleaning, restoration, and crawl space services for both residential and commercial properties. Our specialties include: ✔ Crawl Space Repair & Encapsulation ✔ Air Duct & Dryer Vent Cleaning ✔ Carpet, Upholstery & Oriental Rug Cleaning ✔ Mold, Fire, Water & Smoke Damage Restoration As a family business, we treat every home like it’s our own—because we know how important yours is to you. Your satisfaction isn’t just a goal—it’s our standard. If you’re not completely happy, we’re not done. We believe in honest, dependable service with a personal touch: • Respectful, reliable, and ready to help • Smiles are free—exceptional service is guaranteed • Personalized care for your ongoing cleaning and restoration needs Master Kleen, LLC — Family owned and operated, and always here when you need us.

This company was sent by my insurance company. My insurance company paid them directly and then 3…read moreyears later, I'm contacted by a lawyer they have obtained. They claim I owe them for the work that I told them not to do and didn't let them do and so they charged $500 just to come out and evaluate the property. Not once was I sent a bill, called, or contacted in any way by the company. I contacted the company and they stated "we can't help you didn't get any notice. The girl that did that doesn't work here anymore". I then contact the lawyer, who was a complete ass, and he basically threatens me and tells me that it doesn't matter if my insurance company paid them, I owe them as well and it's not his problem I didn't get a bill from them. So now I owe not only $500 but also owe so outrageous lawyer bill which I am forcing my insurance ace company to pay and they can take it up in court. I will make sure to never use this company and will make sure their name is is known for a company that works fraudulently.

BE AWARE. They were referred by our insurance. Once they found out our deductible the bill for…read moreservice came coincidentally close to it. Our need was not an "emergency", but when they offered to come right away we accepted, not knowing at the time that EMERGENCY fees would be assessed. Our insurance adjuster identified a few discrepancies as to how things were calculated, but these were minor compared to the added after hours fees. We have expressed this to our insurance company and they will be noting the reference file. The back door way to obtain additional fee and unwillingness to budge on the charges, I guess comes back to BUYER BEWARE.

They have agreed to coming out to our property 3 different times, and each time didn't show up…read more Contact them if you want your time wasted

From the owner: Monarch Roofing provides residential and commercial roofing services, roof replacements, roof…read morerepairs, and gutter services to Grasonville, MD and the surrounding counties.

We have had an annual tree and shrubs maintenance contract with Bartlett Tree Experts for the past…read morethree or four years. Our experience working with Mark Wheeler has been great. He responds quickly to our inquiries and concerns. He listens. He offers practical solutions to our problems based on his extensive knowledge. In addition, Mark is always professional, personable and polite. Other crew members who provide services possess many of these same qualities. We highly recommend this local office, and intend to renew our contract for fiscal year 2026 and 2027. The Kellys 09/18/2026

I was very happy with the work performed by Bartlett where they pruned a large pin oak as well as…read moredoing antibiotics treatment and fertilization. They also pruned four large willow oaks in our backyard. The crew that came out to do the work was professional and seem to really care about the job they did. They went above and beyond to make sure I was happy with the job and I will gladly recommend Bartlett to anyone

We had gotten five estimates and Economy's price came right in the middle. Once we got the date…read morefixed to do the work, the job was completed according to what we specified. It was thoroughly professional, efficient and the clean up afterwards was complete and thorough. As the job had to completed within our neighbor's yard ( access), we were particularly concerned that they were satisfied as well. They were quite satisfied. As a matter of fact, watching the entire process was interesting and educational. We would absolutely use them again and another neighbor was interested in hiring them as well. The only negative thing I could say was that we had specified that the neighbor needed 24 hours notice to move vehicles for Economy to come in. Economy's first try at a date was very last minute and we could not agree to that date. However, it was resolved and the second date worked. We had to remember that scheduling a work date was rather weather dependent. On the same note, Economy needed to understand that we stipulated giving notice for a reason, but it all worked out according to everyone's satisfaction and we are very pleased with the job. We have more tree work in the future and will be calling them again.

Received reasonable estimate in less than 24 hrs to remove two large trees, one of which was…read morelocated directly adjacent to my home. Work was completed in a timely fashion to my complete satisfaction.