Great staff, clean, prompt, friendly! In house payments so no need for me to have my credit run for…read morethe Invisalign which was so helpful! Loving it so far

The staff were all very friendly. They took is on time which I appreciate as a busy parent. The…read moreorthodontist was very thorough in explaining everything and all the options as well.

My midline no longer matches up and my second molar was torqued so far back that the root is so…read moreclose to my nasal cavity. I never received a real answer to why this was done!!! Both molars are slanted now so they hit my bottom molars hard, part of my molar broke off from it. There are drill marks all over my teeth, craze lines were left on almost all my teeth from removal and I'm told one might be a crack in my front tooth. The front tooth has been buring for 6 months and no pain ever on the tooth before. Almost 6 months later I'm still living with pain from having these braces, I was told I wasn't getting a refund when I didn't even ask. I wanted him to fix what he did. Go to a few consults before deciding who puts braces on you because the best reviews don't always mean they are the best for you. I tried to give them a chance but was given attitude after attitude. My husband and I felt like we were being treated as if we were beneath him and my concerns did not matter. I was told different information during and after treatment, it just never stayed the same when I had issues with the outcome of my teeth. I should have went with Ortega orthodontics since they were my first choice but last min had a consult with Brown and decide the drive would be easier. I made the wrong decision and regret it everyday and it's affecting my daily life.

WOW! What great service we received today! We live out of town and we are here in Jax for…read morevacation. My daughter had problems with her braces and they fixed her right up that day. Very nice office staff!

Great Staff!! Was under Dr. Fields care for 18 months and I'm thrilled with the results. Very…read moreprofessional and Military friendly. Recommend Dr. Fields to anyone who is considering orthodontist treatment.

The people who work the front desk are so rude and unprofessional I would never trust my family…read morewith these people especially my kids. Don't want anyone else to go through what I did.

Started taking my kids here because that's who was assigned to us on their insurance cards, and…read morewe're new to the area so I didn't know where to go. Awful experience. The only reason I keep going back is because my oldest had to get braces and I'm locked into a payment plan. They are so unorganized. The facility is FILTHY. They'll have 7 girls at the front desk and no one greets you when you stand in line and when they do speak to you finally, they all have an attitude and act like they have somewhere else they'd rather be. In the waiting room, the chairs are disgusting and the floors are dirty as hell. In the patient rooms, there's dust hanging off the air vents that are right above your head when you're being taken care of! The chairs to sit in where you're seen are also filthy. They also don't call or text to remind you of your appointment probably in hopes you don't show up because they overbook themselves. Def a quantity of quality place and the owner should be ashamed.

Dr. Holland and his team were amazing! I was hesitant to go through with getting braces but I am so…read moreglad that I did. He works with all patients types both young and old and guided me through the process, reassuring and listening and now I have an amazing smile. So glad that I chose Ortega Orthodontics and will definitely be recommending them to family and friends.

What a fantastic place! The staff is phenomenal, Dr. Holland is amazing and passionate about his…read morework. Look no further!

Beware of visiting this office because Dr. Mario Carbot has opted out of accepting Aetna insurance…read morefor over one year ago. I was told the office accepted my Aetna insurance but paid out-of-network costs. When I notified the billing department about this their response was they are too busy to correct the problem.

Came in for a cleaning and Michelle was my dental hygienist and she was amazing And Very…read moreinformative! Did not have to wait to long and after insurance it was not to expensive. I'm back to my beautiful clean feeling smile! During COVID they are checking temperatures before you can sit.

Let me start with, in my opinion they only care about money and are the most insensitive and…read moreunsympathetic office to deal with. I have Invisalign for my son through OrthoBank. All was good until I had a serious accident and thankfully wasn't killed...seriously. I had a voluminous amount of medical bills and procedures. I called Aiosa & Hoffman's office and explained what happened to me and asked for a ONE (1) month courtesy hold on the OrthBank payment due to all my own medical bills and would make a double payment the following month. They FLAT OUT said NO. They did not care and stated they do not make any payment arrangements but could cancel my sons Invisalign until I could pay the one months payment. Are you kidding me? I'm asking for a ONE month payment courtesy hold and you want to cancel the Invisalign!!! It is not like I ditch my bills, I pay them. So I called OrthoBank and they stated they could push the payment date out and make 2 payments the following month. I just found out OrthoBank was called by Aiosa & Hoffman and had them place a note in my account to NOT make any payment arrangements with me. I am in the position to make the double payment and just did. HOWEVER, this is a note that they do not care about a fellow humans health and will NOT work with you for even a ONE month's assistance so you don't stress about the bill. IN MY OPINION, DO NOT GO TO THIS ORTHODONTIST, IF GOD FORBID YOU HAVE ANY TYPE OF ISSUE BECAUSE THEY WON'T WORK WITH YOU FOR ONE MONTH AND DON'T CARE....THEY ONLY WANT MONEY.

Traveling from out of state and my son had an orthodontic issue. I called every orthodontist in…read moretown and these were the first to call me back. They got him in before lunch and we had zero wait time in the office. Staff was extremely nice and understanding. They fixed his appliance and the doctor double checked the work just to make sure it was right. I can't express the how appreciative we are for saving our vacation. Thank you all again!

Updated review. Received a bill from services provided over 2 years ago which should have been…read morecovered by my plan (exam and cleaning). Absolutely livid about this. This seems like a clinic problem as opposed to a me problem if they can't bill in a timely manner. Their care is garbage as are their unethical billing practices.

Just left again and Angela was so comforting! She really reassured me everything was going to be…read moreokay with what I needed done. She also made sure to let me know, if there was anything I needed or didn't want she was going to make sure I was okay! I hated the dentist, but I love the team Dr.klement has!

Terrible place go here to get ripped off they are sending me bills from dental work performed 16…read moremonths ago because office manager didn't get work pre-approved everyone knows you go to a dentist office for 3 months all work is done and they let you leave without paying your share then try to send you certified mail for payment especially in this climate with whats happening with insurance these days I have receipts and paperwork and this what you choose to do after I went office twice and fault was admitted redicolous

I've been going there for years. Today I had my 6 month cleaning. I received emails and texts…read morewanting me to verify my appointment, which I did and remind me. I show up and they can't find me in their system. Then they tell me because the person who previously did my cleaning is no longer working for them "Corporate" just cancels my appointment and doesn't tell me and do I want to reschedule!!!! I did not! WTF!!!