I was contacted by Gardner after my review and told that my insurance company had all the money I paid for the highly deficient and poorly fitted hearing aids was with the insurance company. Give me a break, they are in business to make money, and all the money was not with the insurance company. They not only refuse to make things right for me and know something was not right as the employee who fitted me in Inverness is no longer there but insulted me with an obvious lie and then engaged in a personal attack because I am rightfully indignant about their poor service, lack of responsibility and even outright lies. I am sure they have many good employees, but in this case they did not and I paid the price. A company who behaves like this does not deserve your business. My reviews are 90% five star. I rarely write negative ones but this business deserves a negative 20. read more