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Gardin

5.0 (11 reviews)
ModerateHydroponics
Open 11:00 am - 6:00 pm

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Review Highlights - Gardin

Matt was super knowledgeable about the products and offered help and advice for what I was trying to do.

Mentioned in 3 reviews

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Grow Smart

Grow Smart

(3 reviews)

AWESOME store.....always eager to help me!!! I am a first…read moretime grower......ask for Dylan he's the best over there (I think) always there when I need him to answer any and all questions! Got my entire set up there!!

GrowSmart in Randolph, MA is a total ripoff that preys on people that are new to growing and…read morehaven't done research about the products they are buying. They only care about making a buck, and don't respect their customers enough to tell them the truth. I went GrowSmart once before looking for Nectar for the Gods nutes, and I left without buying anything because the prices were outrageously high. About $10 more for each bottle than anywhere else. Today (because my go-to store is closed on Sunday), I made the mistake of giving them another shot. I called GrowSmart to see if they had what I needed and asked what the prices were. Unsurprisingly, they were each 6 dollars more than my normal store. I told myself that it's fine, I'll pay extra for the convenience of getting the products a day earlier. I arrived at the store and the person working there was in the middle of a sale. He told me to wait a second while he finished ringing it up. While I was waiting, I noticed another customer standing by the cash register. I asked him if he was new to growing and he said yes. I asked him if he had done research on the products he was buying and he said no. I glanced at the pile of stuff (a grow kit) that was on the counter by the register, and noticed that the salesperson was selling this new and naive customer obsolete technology, that is far from state of the art. I asked the salesperson how much the products were and he told me the price (which was outrageous for what it was). I then tried to tell the customer that he should do his research and that some of the products (the lights especially) were old technology that nobody uses anymore. I told him he should use LED lights which are much better for a variety of reasons. The salesperson overheard this conversation and was getting more and more antsy as I continued to talk. He interrupted me, saying that in order to get the lights I was talking about, the "start up costs are much higher, about $1000." I responded that that is not true, because I got mine for less than $200. The salesperson then asked what lights I use, and I told him, to which he responded that "those are bad lights." They are actually great lights that thousands of people use with great success, and I started showing the customer pictures of grows using the lights I was talking about. The salesperson knew he had been caught ripping off this naive customer and might lose the sale (rightly so). He became irate. He claimed that I was "making the other customers uncomfortable". (Well, they should be uncomfortable wasting money on obsolete technology that will need to be replaced immediately!) He then said, "I remember you, you came in the store once before and didn't buy anything!" Yes, I came in the store once before, and didn't buy anything because the prices were way higher than a store less than 2 miles down the street. This time, I was going to buy something even though I knew it was overpriced. He then said that I was disrespecting him in front of a customer and kicked me out of the store! So apparently in this store customers are not allowed to share opinions. Red flag #1. And, customers are not allowed to browse without buying. Red flag #2. When customers do share opinions that are different from a salespersons, they are kicked out of the store! Red flag #3. This way of operating is predatory and immoral. They might as well be physically stealing cash out of their customers' pockets. The worst part is that they know exactly what they are doing. It is not as if the salesperson didn't know the product was a poor choice for the customer. He knew, and was actively pushing it on him without telling him about other (cheaper and more efficient) options. This was obvious, because instead of responding to my comments with reasons why the product he was selling was a good choice, he simply kicked me out of the store so he could continue the ripoff. Any store that kicks out customers for telling other customers their opinion about what they are buying cannot be trusted. I will never be going back, and I suggest that anyone reading this go elsewhere. Between the prices and the salespeople, there is really no reason to shop here when there are better alternatives both in the local area and online. If I could give zero stars, I would.

Gardin - hydroponics - Updated May 2026

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