2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

We hired Smart Window Company to fix and ultimately replace a sliding glass door that had become a…read moreconstant problem. The door was hard to slide, didn't seal properly, and clearly needed more than a quick repair. From the first visit, the team was straightforward and honest about what could be fixed versus what made more sense to replace. No pressure, no upsells. Scheduling was easy, they showed up on time, they worked clean and efficiently. The install itself went smoothly, and the difference was immediate. The new sliding door glides effortlessly, seals tight, and feels solid. No rattling, sticking, or gaps. Communication was great the whole time: they explained the issue clearly, walked through the replacement options, and followed through exactly as promised. If you're dealing with a sliding door that's past its prime and want it handled right the first time, this is a company you can trust.

Tom and Peter did a great job fixing the deck today. They were thorough and efficient, and…read moreapologetic about the delay and transparent about what led to it. I truly appreciate their hard work and legwork getting the parts for the project, and their commitment to completing the project and making things right.

My experience with Flores Windows was great from my initial phone call to Felipe's demonstration of…read morehow my new windows work when he was done. Felipe took the measurements, gave me the quote, and told me about when the windows would be ready to install. When the windows were completed by the manufacturer, Felipe scheduled installation for the following week. He said it would take two days and it did, but what was great about Felipe and other installer is that they are obviously very experienced at window replacements, took the time to do a high quality job, and were very pleasant during the whole process. If I had more windows to replace, I would definitely call Flores Windows & Doors.

The best place for window replacement! Mr. Flores uses quality windows and his installation is…read moreabsolutely professional and quick. He came to my house in Long Beach and replaced 6 windows and then an additional 4 windows. He has a catalogue to choose what type of window you want. I shopped around the L.A. area and he gave me the best estimate for quality, double-pane windows. I suggest that you give him a call if you need window replacements. Since he does doors too, I will use him to replacement that also.

Mark and his team did a fantastic job removing our 5' exterior French doors and installing a…read morebeautiful 10' Simonton sliding glass door. I had very specific placement requirements to accommodate our new corner sofa, and they positioned the door exactly where I needed it while also ensuring there was enough exterior space for the blue stucco molding to match the rest of the house. The team is top-notch, professional, respectful, and extremely detail-oriented. As a homeowner, I chose to handle the final painting myself, which gave me a close look at their craftsmanship. I was incredibly impressed by the precision of their work - from the clean cuts to the flawless caulking and patching and overall attention to detail. The job site was left spotless, and the quality of their work truly stands out. I would absolutely trust and hire Mark and his team again for any project in my home. They're a top-tier team that delivers excellent results at a great value.

Super friendly and helpful. Took the time to educate me on what I needed. Will definitely call…read moreagain for new windows!

I just wanted to update my review with additional positive remarks: It's been two years since…read moreSteve's last visit, and when a different part of our door broke (not what he had fixed years ago - that has lasted), I contacted Steve. He was very communicative and was out to fix the door within 24 hours of contact. He did a great job again. Very reliable and skilled.

Had 2 separate appointments scheduled with Steve that he didn't show up for after giving me an…read moreestimate without even coming to my property.. After missing both appointments and stringing me along, he had the gall to tell me he was going to "pass on the project". I pass on Steve's unprofessional behavior and inability to follow through by doing an in person assessment. What a complete and utter waste of time.

I truly cannot say enough amazing things about this company. I came in hoping to replace both my…read morebedroom windows and the sliding door in my living room, and from the very first interaction, I was met with nothing but warmth, honesty, patience, and professionalism. Nan was the one who initially educated me in the office, and she was absolutely incredible. She took the time to walk me through everything, answered all my questions with so much clarity and patience, and genuinely wanted me to understand what would -- and would not -- solve the issue I was experiencing. Her knowledge and care made me feel respected, informed, and never pressured. What completely blew me away was the honesty. Despite being more than capable of selling me new windows, they were the only shop that told me the truth: the change I was hoping for couldn't actually be achieved through window replacement alone. That kind of integrity is rare and speaks volumes about this company's values. Then there's Roy -- one of the owners -- who personally made the journey out to my home to further educate me. The fact that an owner would take the time to come out himself, explain everything in person, and make sure I fully understood my options is something you just don't see anymore. He was thoughtful, thorough, and incredibly generous with his time. And yes, fair warning -- Roy looks like he walked straight out of a magazine. Be prepared to be completely stunned by the presence of an actual god while receiving some of the most honest, professional guidance you'll ever get about windows. Even though they didn't make a sale this time, Lion has earned a customer for life. I will absolutely return for all my future window needs and recommend them to friends and family without hesitation. Please don't ever change, Lion. Whatever you're doing is working beautifully. Everyone was so kind, genuine, and knowledgeable. Huge gratitude to Nan for her education and patience, and to Roy for going above and beyond by coming to my home. I can't recommend this company enough and wish them nothing but continued success.

Professional. Fast response. Great communication and efficiency. I had old wood windows that needed…read moreto be replaced ASAP before leaving the country. I only had a month and I contacted several window companies for an estimate. 1) I compared Milgrad prices with Lion to Home Depot and theirs was cheaper. And also 2-3 weeks faster. Ditto other window companies on Yelp. 2) Very efficiently run. I had my measurements quickly within a day since they knew I was in a rush. I got my windows just in time installed with one week to spare. Installation was quick and easy and took 2 hours for 2 windows. They were fast on communication via email which I love. Also providing me updates constantly. I highly recommend them for window service.

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.

Really affordable pricing to replace 4 of my windows! Art provided a quote for one window and then…read morecame out with an installer to measure 4 windows and provide another quote. After signing the contract the windows were ordered and arrived in about 3 weeks. The installation team worked quickly and Art was there to see it complete. Retrofitted the windows to fit in my existing frames to avoid having to work on the wall. Added the grids to match the style of the old windows since I have a condo and HOA would probably have an issue if not everyone's windows matched since it's a shared building.

Renewal by Andersen might be worth 3X the price of other brands, if the pros outweigh the cons, for…read moreyou. I love the look of the windows, however I think I would just get a different brand in the future to save money, unless it was a very specific application. The pros vs cons for us are : Pros: --They have a window grid option to match the look of the grids on original wood windows. --The screens are the finest mesh that I've seen (therefore the easiest to see out of). --They did an aluminum wrap on the exterior wood window sills, which is great for durability. --Great customer service. --Great communication. --Great installation crew. Cons: --Defective grids. In our case, the grids on the windows were improperly mounted to ALL 3 windows, meaning that they either weren't straight, were misaligned, and/or had large gaps in the seams. They are now going to replace ALL 3 windows to fix this problem. --Windows (and sliding doors) feel "heavy" and therefore are harder to open/close than other brands. --Annoying sales tactics. Salespeople always attempt to make you feel like you're getting a discount/deal, but ultimately, they charge about 3X more than other brands/vendors. Example: 3 windows from them were about $15K, but 3 (larger) windows (Milgard brand) from another vendor were about $5K. (Both brands of windows have similar u-factor, solar heat gain coefficient, and visible transmittance numbers.) --They required 2 additional appointments, as compared to other vendors. One is to test for lead in the paint (due to age of our house), the other one is to have an inspector come by after the job. Inconvenient. --The inspector might go into other rooms of your house (that did not have any work performed), to check that your smoke alarms are up to code. --The nice aluminum wrap on our exterior window sills has a weird bend in one seam, and it doesn't match the other side, but it only matters if you care how it looks when standing up close.

I had a very frustrating experience with Renewal by Andersen. The representative came out to my…read morehouse and instead of giving me a straightforward quote, he spent a long time talking about the company, their history, and their products. The entire visit felt like a long sales presentation rather than someone actually trying to help with my window project. To make matters worse, he never even gave me a real quote. It was more like him saying the project would probably be around $60,000 for 15 windows and 2 sliders. There was no real breakdown or formal estimate, just a number thrown out there after all the talking. I had already received other quotes around $20,000 for similar work. When I mentioned that, the sales rep said that if someone is quoting $20,000 it must be cheap products that will not last more than six years. That sounded more like a scare tactic than an honest explanation. The most annoying part was at the end. I told him that it seemed like he did not even want to measure anything around my house and that it was fine if he just left. Instead of addressing that, he actually had the audacity to tell me that a survey would be coming and asked me to give him a 10 star review. After sitting through a long sales pitch, not even receiving a real quote, and then being asked for a perfect review, the whole experience felt like a complete waste of time. I simply wanted someone to come out, measure the windows, and give me a fair and honest price.

Jose Velazquez provided excellent service from start to finish. He was quick to respond and offered…read morea free quote, came out the same day I called, and arrived fully prepared with all the tools needed for the job. He was professional, super nice, and very knowledgeable, and I really appreciated that he took the extra step to clean the frames of my sliding glass doors, which made a noticeable difference. The work was done efficiently and with great attention to detail. On top of that, the price was very reasonable for the quality of work provided. Overall, a very smooth experience and a truly professional job. I would definitely recommend Jose and JJ Windows and Doors to anyone looking for quality, reliable service.

Jesus and his team have exceeded my expectations on each project that I have contracted for. Jesus…read morehas installed exterior doors, new windows, and exterior lighting at my property. Jesus is affordable and provides exception service. He is a wealth of knowledge in his industry and the customer service quality is unmatched. I have been working with him within the last year and I see this as a long term partnership. I would highly recommend Jesus and his team to you!

Broke our sliding door and decided to replace the whole thing since we were having issues with it…read moreeven before hand. Victor responded quickly and gave a fair price that beat out the other options. Definitely a specialist who provided us with quality workmanship. Highly recommend him for any window and door needs!

Small incident this morning (broken window glass) They showed up as said ( prompt) & got the job…read moredone for a fair price & did a clean job Really recommended