Very disappointing experience! *Brought my propane tanks to be refilled, and once home, I discovered (with my perfectly fine gauge), that Garden World only filled them HALF way. That's a clear rip-off and taking advantage of customers. I would advise to stay clear of this place. I should have taken the negative reviews serious and stayed away. Will never go here again! read more

I really enjoyed the customer service I received at Garden World. The staff were amazing and went well-above the call of duty when I arrived with my son. He happened to have just been woken up by me since I couldn't leave him in the car. He was quite disgruntled and I was hesitant about how I was going to make my purchases while he was screaming his head off. They were nice to amuse him with plush animals while I made decisions about what I was looking for. The flowers are absolutely beautiful and I received compliments from my family about the bouquets. I definitely will be returning when the need for flowers arise again. read more

This place is incredible. The staff are so friendly and helpful and their range of products is phenomenal. The prices are better than amazon on many items and it feels like you're in a garden wonderland. read more

I want to thank Seth Fiddle, CEO of Garden World, for reaching out to me after a disappointing experience at a Garden World location . Seth respondEd and cared enough to ask questions, investigate and resolve the issue. Thank you. I visited the other Garden World store today and found amazing staff and equally beautiful plants and other products. The customer service was great and I walked away feeling appreciative and happy. Thank you Seth and please share my appreciation with your Franklin Square staff. It felt good to go back to Garden World. read more

Had beautiful cemetery blankets. Different prices depending on how fancy they were decorated. A little pricey $30-$45 but I was satisfied nonetheless. read more

Thank you always George, arrangements are always beautiful and on time, even now with the pandemic, George was very helpful with flowers for my aunt's funeral and with short notice. I highly recommend Garden World in Bayside and their flower shop department. read more

We also redeemed a living social voucher and was made to feel like we were receiving a handout. If you don't want my money don't invite me to come!!! The help here is rude. We would have easily spent more money here if the workers / owner showed some interest for our needs. it is like we are bothering them and they were doing us a favor? Now I see there is a Groupon for this place...why buy it...I am never going here again.. customer service is like a DMV in a third world county .. read more

I redeemed a living social voucher and was made to feel like I was receiving a handout. First, the selection was not only limited in terms of flowers, but had seen better days; it was difficult to choose because there was not much to choose from. Second, the cashier immediately told me that the vouchers couldn't be used on sale items. "Okay," I replied, I didn't realize that any of the items I chose were on sale as there were no signs indicating such. "So which of the items are on sale" I asked...."all of them." Sigh. Ok, so let's go back to the drawing board, "which items are not on sale," I asked...."well, pretty much everything is on sale." Before I could pounce the b...londe...her coworker saved the day, and her a$$ by saying that Garden World would honor the voucher provided they charge me full price. Whatever, just get me out of here. So as the b...londe was ringing me up (another tedious process of calculating, etc.), some random guy...another garden gnome, had to put his two cents in and say, "the living social promotion is over...expired." Ahem, check the voucher, buddy...it expires in December....and you just ran this promotion last week. Go water some plants or something. That said, Garden World, the point of these vouchers is to promote...and get customers to come back. You accomplished the opposite. Bad customer service, and I have to pay for it to?! No, thank you...I'll take my business & hard earned money elsewhere. read more

Their service people are really nasty. It took two trips to get anyone to help us. After spending close to $1,000, I called with a simple question, and was shocked by the hostile tone of voice. We are presently scouting for another nursery. read more

This place has everything you need for the outside of your home for any season. It is one stop shopping. I can't help myself when I am there. read more

I love this place. It's so nice even just to walk around. Charlie is very knowledgeable on what will and won't work for your needs.

This place is amazing! It's huge and everything you could want for your garden and even indoor plants. We went in the beginning of August and got four bushes for half price! There was a sale so it amounted to $17.50 each. They were understandably low on other outdoor plants but the selection was huge anyway. Great place and we're definitely going again and bringing friends. Hey! They even have bug repellent. read more

I was there around 10am today. As I was about to pay by the window register, the middle aged woman who was at the register(dark purple-burgundy short hair) told me to go around, inside the store to pay. So I went around, with my toddler on one hand and the potted plant on the other. As I get to the other side, she was serving other customers on THAT SAME WINDOW. So I stood there, and waited for a few minutes while she was taking her second customer already and occasionally looking at me and not acknowledging me at all. I don't understand why she told me to pay inside instead of me paying by the window WHEN NO ONE WAS THERE. So somebody came over to help her with coding a groupon from a customer. And that person helped me instead. I asked her(out loud so her coworker could hear me)if there was any difference between paying in here and out there by the window(noting that it is the SAME register booth). Not one time she turned around to say sorry or at least give me a good reason for making me walk around the store to get to the register. The lady who helped me at the moment, felt embarrassed and apologized for what had happened. She was extremely nice and tried to make the situation a little better by engaging a conversation with my kid and offering some candy. This is not the first time that she has treated me in this manner. I come here often around the same time every week for gardening materials. I always greet whoever is helping me and she is the only one that never greeted me back or say thank you after a purchase. I gave her rudeness a chance a few times but today I'm livid with this whole situation I decided to post a review. I like to support local businesses but having someone like her as part of the staff, really ruins everything good that is left there. I hate to point this out but this had me thinking whether she did not want to help me because of the color of my skin and my ethnicity(because clearly she had no problem helping two customers after me with the same skin tone as her) or she's just being extremely rude to whoever she feels like. read more

Maybe we're just jaded having lived for years near seemingly countless superior resources...We were left to our own devices on MDW (florist is a bit of a misnomer, broader but pricier with worse or nonexistent service). At checkout, had to ask twice for a Breeders Club card (sounds like more an animal husbandry loyalty club) to join their far from generous loyalty program. read more

Mostly use this place for BBQ propane, but have also shopped here for plants and gardening tools. Large selection of plants, gardening tools, garden decorations, and other things related to lawns and backyards. The place is bigger than you think. Decent parking, but it can get crowded due to the H Mart next door that opened recently. read more

Love this place! This is always our first stop when we want to start planting in the springtime. They have a tremendous variety of fruits and vegetables, as well as tons of plants, trees and bushes. You can literally spend half the day there browsing all the aisles outside and taking a peak at their very own Koi garden with at least 20 fish! Inside is just exciting! They have a huge BBQ section loaded with every tool you can imagine. There are tons of outdoor accessories too including planters, fountains, lights and some very cute garden gnomes! If you can handle the heat, head back to their exotic area that is steaming hot, loaded with various tropical plants that are absolutely stunning. By the time you leave, you felt like you just went on a mini vacay! Although this place can be a little more pricey than your average garden store, it is by far worth it! You can see how healthy and beautiful the plants are. The staff really cares about what they do and it can be seen in their products. read more

Their plant and tree selection is lot better than home depot, and healthier, agave indoor greenhouse for tropical plants

I only go here to get propane from my grill. The last time I got a tank and brought it home it didn't work right. I thought it was my grill. I went out and bought a new regulator for my grill. When that did not work I knew it was the tank. I couldn't find the receipt but went to the garden center anyway to give it a shot. When I went to the counter and told the person The tank was no good she immediately told me to just bring it in the back for a new tank. I was shocked. The new tank work perfectly and everything was fine. Great service great place to do business with. read more

Hoping the management aware of this very rude cashier(middle aged women) who ruined my day. read more

Not the cheapest, but they have the best flowers, plants, and veggie plants. The items purchased here have held up and bloomed better than veggie plants I bought at a big box store. Buy from small local biz like garden world! Its worth it! read more

Pretty pricy some staff can be rude especially the kids Who seem to work here after school. The best thing about them is the large variety of plants and Christmas trees! read more

It is big place but little bit expensive.They have green house plant 30% off right now.It is good time to replant your garden.

Like everyone else notes, a smidgen pricier than Home Depot, but their service is first rate and professional, their plants are a generally of higher quality and more diverse, and the garden supplies are super expansive. Supporting your local garden supply store is easy when they are this good! read more

This is my go-to nursery for all my plants and shrubs. Large facility with great selection. Is it pricey; if your frame of reference is Home Depot, it is. But compared to similar businesses, no it's in line. Great variety, healthy plant stock and always appropriately timed to the season. The have a great selection of pottery for outdoor use and usually there is a sale. read more

I wanted to write and say how pleased I was at the quick response and resolution to an order I placed for Christmas. I ordered a pop up Christmas tree for my elderly parents and when it arrived the box was destroyed (thanks to FedEx) and I wrote to this company telling them of my problem. IMMEDIATELY, they found another tree and shipped it to my parents at no cost to me. The damaged tree did not even need to be returned which was such a blessing to me as I don't live in the same city as my folks and didn't want them burdened with having to pack it up and return it. I can not say enough good about this company - their attention to detail and the price on the item was the best I could find on the web! Will order from the again in the future! Thank you Garden World! Happy New Year! From Colorado! read more

Good luck getting help here. Staff is not knowledgable about their product and are downright rude. The staff is too inexperienced and are quick to pass you on to someone else who also lacks sufficient knowledge about the merchandise. To make things worse, the employees I encountered seemed borderline dismissive with an irritable undertone. Oh, and the disgruntled employees in question were full-fledged adults not teenagers. I am a big proponent of supporting local business, however, with attitudes like these, it makes shopping at Home Depot a more gratifying experience. read more

The best plant store ever!! I needed an orchid potting mix. After looking in chain stores I was really desperated! I found this store I was saved! Very professional help with so nice people!! I bought also so many plants, they are kept in very good conditions there! Healthy and bugs free. If u want to buy a plant for a gift etc don't even think about other places! Go straight there and buy a plant that will be alive for a long time. I also brought my dying orchid and the lady from greenhouse replanted them for me! read more

Great selection and currently has seasonal inventory in stock for autumn shenanigans but there is an older cashier here who scowls and purses her lips like the world has done her wrong. What did I do to you, lady? I just wanted to pay for my two succulents but she acted like I was asking her for a loan. There's also a bunch of beautiful healthy koi in a holding tank near the parking lot side of the outdoor area. Would come again but I'd prefer another cashier. read more

This Garden World has plenty of parking, and has every supply you may need. These supplies range from indoor garden stuff, tools, flower pots, statues, decorative items, soil, rocks, wood chips, flowers, vegetables, florist shop and much more. The plants you get from here are well-maintained, and I have never had an issue with them dying. The prices are a little expensive, but I guess that's what you pay for quality. They also have a nice fall and winter stock of plants and holiday stuff. read more

I live within a mile of this store and I plan to now go more often. I don't have a yard so I thought there was no need to stop in. Wrong - they have really lovely gifts and it is one of the nicest places in the area to walk around and just browse. Gifts, toys for kids, items for pets, flowers, and every kind of garden item you would ever need. The indoor plant ares is laid out really well and reminds of the Phip's Conservatory In Pittsburgh (ok..just a lot smaller). And when other places run out of salt to melt ice in the winter this place probably has it! read more

I feel the flowers look so nice when you get there and when you get them home in a day or 2 they die they dod not last a week at all and they are on a bit of a high price .i gone to other places that the flower do last longer and they are a bit lower price i would say shop around and check out other places. read more

I was VERY DISAPPOINTED by Gardenworld and will never go there again! Two weeks ago I went to Gardenworld and asked the florist in the greenhouse for advice on succulents I had bought as a party favor for my daughter's baby shower. (They arrived early and I had to care for them for 2 wks b4 the party.) I told him I had bought 1 1/2" pots and he said he would transplant them for me as I expressed the fact that I was apprehensive to do it myself. He gave me advice and told me to come back 2 days before the party. When I questioned him about the time frame he said 2 days before would be enough time. When I returned as scheduled, he laughed at me for coming in so close to the party and scolded me for the way I was taking care of the plants. He said the plants were "unhappy" whatever the heck that means. He also laughed at the pots I bought and said they would never work. Finally, he ended up giving me a 3 in. pot and told me to go to Michael's to buy more like that one and if I brought them back he would TRY to get them done the next day (1 day before the party). Ultimately, I decided not to go back. I don't want to do business with someone who treats me that way. After all I'm the customer paying him-not the other way around. Bottom line is I found the florist in the greenhouse at Gardenworld to be arrogant and cocky!!! In the future I will shop at ANY other nursery in the area even if it means traveling further or paying more! Treating customers badly is just bad business! read more

Very rude place. I try to ask for planting tips and the guy was rude and walked away from me while I am trying to ask questions.

Cool place to get your your stuff for your garden they have everything all kinds of flowers and strubs and gardening tools

Garden World is located on Francis Lewis Blvd. There is NO other way to get in THE STORE. Plants are great, I think customer service is pretty good. The place is neat as hell. They get busy all bets are off , busy is busy. I have bought house and outdoor plants still growing a year and half later. The selection is variety. Garden accessories , helpful hints , etc. Saturdays don't expect lots of parking, its Saturday. Going back behind store to park is mostly a waste of time, people live there and it is dead end street on 46th rd., Ave . read more

Garden World is a wonderful place...I have been going to this place since I was a little girl. Beautiful place...friendly people. Beautiful plants! read more

I had an issue with a purchase. Chris, one of the business owners, was very prompt in reaching out to me, explained the situation, and resolved it in a very professional, amicable, and fair way. This shop has a wonderful selection of plants and flowers. Nice to deal with a local business that cares about their customers. read more

I love Garden World!!! Prices are fair compared to other garden centers. They have quality plants and other things. I like that the plants look better then other places I have seen. The stuff u would see at a supermarket maybe cheaper but they are crappy plants..They look even look crappier. read more

This was my childhood garden store growing up in the neighborhood. I've since moved to Williamsburg, BK and still make the long haul back to this nursery for all my outdoor planting. Prices on plants are higher than Home Depot, but the quality, consistent knowledge among staff members, and overall variety of plants is incomparable to anything in Brooklyn. I think the experience alone is worth the investment, especially if you're serious about building your garden and outdoor space. read more

I`m a knowledgeable gardening nut. and a rock/japanese garden landscaper. Hands down this is the best place in Queens and I`d say Bklyn also if you want good stuff,,especially evergreens,shrubs,mower maintenance,chemicals,moss stones,good perennial/annual selection . sure there are enthusiastic kids working there and I`m glad about that,,but there are some real knowledgeable vets also.. As far as prices go,I see no big difference but paying less for a weak plant that dies or that gets replaced later isn`t a good deal .I give it 4 stars ,,There are no 5 star retail nurseries unless one goes to the wealthier suburbs read more