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Syracuse, NY

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Garbo's Salon and Spa

3.3 (46 reviews)
Open • 11:00 am - 6:00 pm
Updated 2 weeks ago

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My nails after getting them done by My
Sky H.

I want so badly to write a positive review but I just can't. I only gave this two stars because of the kindness of the people who work there and credited my money back so quickly. I received a manicure from My and she rushed like no other. After filing and getting (some) of the deadskin off of one hand, I told her there was still more. She then went back and failed to get it all. I was high irritated at what was happening and so I went and got my money back. The ladies at the reception desk were so kind and I thank them for that. Overall, just was not a great experience at all. It was actually the worst I have ever gotten my nails done because it doesn't even look like I went to a professional.

Nicole I.

I've been here a few times for a trim or a touch up on my hair - and had a good experience HOWEVER I would not go there for any sort of coloring or correction. I am not one to complain but I went in for a drop root and to brighten up an old balayage and ended up with two toned hair after 5.5 hours of toning and bleaching. I had black roots and pink yellow blonde hair... and some interesting sloppy black stripes on the " blonde" in the back. I've never seen worse work, and to try to charge 200 for it - outrageous. I do not recommend coming here for any sort of color, toning or anything more than a cut.

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1 month ago

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5 months ago

Chloe did my hair today, lemme just say girly KNOWS how to cut layers so satisfied w/ how my hair turned out

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Garbo's Salon and Spa Reviews in Other Languages

Ask the Community - Garbo's Salon and Spa

Review Highlights - Garbo's Salon and Spa

“Jen did a fantastic job and was incredibly welcoming and friendly.”

Mentioned in 4 reviews

Read more highlights

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Ok, so this needs to be updated but i can't go above 5 stars. This new location is beyond amazing!…read more I originally came here after moving back from Chicago and then moving to Los Angeles (Beverly Hills). I fly home to Syracuse to see Ashley. I'm not kidding. I schedule my vacations around it. The thing is.. over those 8 years my life took some massive downs (some ups) - Ashley became one of the most true and honest people in my life. My cancer treatment started and I decided to cut my hair short - and she did that cut for me (free). My mom died and she reached out and said "come relax and get your hair done - you'll need it before the services" That's someone who truly cares (again didn't charge was just being a good person). She has become a trusted friend, and honestly my hair has never looked better. I cheated on her recently my (ex) doesn't understand how hair works and how it's a part of you (no fault he is almost bald). Ashley did my hair yesterday and we went for a pride theme! OMG. It's insane! This is magazine ready and I'm no supermodel! Marisa's is a creative space where all are included! I've met Marisa maybe 2x and she's a delight!

This review pertains only to my experience with Karin Jean's Total Body Waxing, located inside…read moreMarisa's. Karin Jean has been my waxer for at least 7 years. Before I found her on a whim during my sophmore year of college, I typically got my eyebrows waxed at various nail salons. Unfortunately, I have very sensitive skin and those experiences rarely ended well. Karin's room is cozy and eclectic, which mirrors her personality. During the appointment, she usually has good music playing in the background. She is meticulous and takes her time, which leads to great results. I wouldn't see anyone else for waxing services!

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Marisa's Fortress of Beauty - Rainbow Hair!

Rainbow Hair!

Marisa's Fortress of Beauty - Colors!  Can we talk about colors!

Colors! Can we talk about colors!

Marisa's Fortress of Beauty - More amazing hair!

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More amazing hair!

Vida Bella Salon - Eyelash after

Vida Bella Salon

4.5(54 reviews)
1.9 mi
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It's very difficult to find a beautiful salon with great prices and stylists with talent!…read more I always go to Jen for my eyebrows and hair. Jen is super friendly and always makes you feel comfortable and happy with your experience. She knows what's going to look good on you and I've always looked great walking out of the salon. Check this place out it's a hidden jem!

I am beyond disappointed with this place. I work seven days a week, so when I book an appointment,…read moreit's a big deal for me to fit it into my schedule. This salon clearly does not care about that. First off, no one ever answers the phone. There is no way to get a hold of the owner, and communication is non-existent. My stylist, Lucky, already canceled on me in December for a funeral, which I understood. But then in January, I rescheduled for a Wednesday, and a day later, I saw my appointment was changed in the system without anyone even telling me. When I finally got a hold of her, she said she was "on a movie set." I had specifically picked "Any Staff" when I booked so that I wouldn't have to deal with one person's schedule, so why was I being told I couldn't be seen? If you're busy on a movie set, you shouldn't be taking bookings from the public. When she finally "fitted me in" at 7 PM, the whole thing was half-assed and rushed. I didn't even get to pick my own glaze color; she just did whatever. I told her I was happy to finally get my split ends under control, and she just dismissed me and said, "everyone has split ends." I go to a salon for the experience and to feel seen, but I felt like I was just a nuisance she was trying to hurry up and finish. To make it even worse, my partner's appointment was also canceled last minute because the other stylist didn't have a babysitter. It's just constant excuses here. Then, when it was finally time to go, Lucky didn't even seem to know how to collect the payment. It was so disorganized and awkward. I still gave a 15% tip because I'm a responsible person and I value labor, but honestly, I feel like I was bamboozled. I could have stayed home and done the glaze and the cut myself for way less money and zero headache. I'm done with professional salons if this is how they treat people. I won't be back.

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Vida Bella Salon - Eyelash after

Eyelash after

Vida Bella Salon - Drink station

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Garbo's Salon and Spa - hair - Updated October 2026

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