This was a superb experience overall. We worked with a few members of the Oser family to facilitate…read moreour flooring project over the course of a few months following some unexpected expenses on our side which delayed our ability to start the project. During this time, Todd, Donna, and Larry were courteous in keeping their correspondence regular without being overbearing, and we were able to stay on the same page without feeling pressured or frustrated by the exchanges. Additionally, we felt that the cost of the project was competitive for that of a smaller company given the quality products and opportunities extended by the Osers to minimize the cost of the project when it was first discussed. Despite the already competitive price point and the delays to the start of the project which may have otherwise resulted in changes to the cost of the materials needed, the Osers were extremely hospitable in working to keep the quoted price the same once we were ready to get started. Additionally, after we worked with the Osers to address a miscommunication on our part which would have typically resulted in a minor increase in the cost of the project, we were able to once again maintain the original quoted cost of the project due to the company's flexibility and understanding. Last but not least, our floors look incredible and the members of the installation team were friendly, efficient, and competent throughout the installation process, which took only a day to complete. To summarize, we received flawless results at reasonable prices without a moment of stress to show for it, and we couldn't have asked for more out of the experience.

Great experience, customer service and pricing! I will definitely be recommending to others!read more

Terrible customer service. Called to have someone come and give me a quote on having a kitchen…read moreconcrete floor stained. Whoever they had answer their phone preceded to ask me several idiotic questions ie. do I want a floor that would last forever etc. She finally got around to taking my contact information. That was 3 weeks ago. Still no contact from them. Have them one star only because I had too give them This is not a fake review. Go ahead and look on Google, you will find the same review there. Only on that review he wants me to contact him. Gave all my contact info when I originally called so why doesn't he contact me? Once again terrible customer service!!!

We recently had the concrete floor for our business coated with polyaspartic floor treatment. Chris…read moreand his team did a marvelous job, the floor looks better than we expected. They performed a top notch job quickly and area was very clean when they left. I highly recommend Centric for any concrete floor covering anyone may need.

I have used Interior Solutions on many projects from my personal home to investment properties…read more They have been fair on there pricing and provided excellent service.

I had this company recommended to me in order to get new flooring for my condo with an insurance…read moreclaim. Although Lori was great to work with, the service that was provided to me by the flooring people was horrible. They laid flooring down over metal pieces and left gaps around the cabinets in the kitchen. They also left gaps around my water heater in the bathroom and didn't secure the flooring under my stackable washer and dryer so it caved the flooring in once they were put back into place. It was awful. And then it took almost three weeks for them to come back out and fix the mistakes. And that wasn't the end of it! I got charged an additional fee for all of that even though they were coming back to fix the poor service that was provided to me in the first place. The only thing I could think of is that they had bad contractors that day or they were having an "off" day when the service was originally provided. Thankfully the fee was taken care of and I got better service the second time around. I'm giving two stars for the frustration I dealt with getting the flooring fixed. Not saying this company is bad to deal with but beware the services that may be provided.

Great communication and the carpets look great! Did two bedrooms and work was professional and…read moretimely. We will use again for sure! Thanks!

The installation was very good all the way in 3 rooms. My main problem was delivery of the vinyl…read moreplank flooring to Home Depot. It took over two months and the communication about the delays was not very timely. Romanoff and Jeff did the excellent installation.

I contacted Eric on a Sunday. I did not expect a reply until Monday or Tuesday. He replied…read moreimmediately and was able to schedule an appointment for 2 days later to measure my house for new carpets. He was thorough and courteous. I scheduled my new carpets for 3 weeks later( they would have been able to do it sooner but it didn't work for me). On the scheduled day, I received a text message letting me know that the installers were on their way. They arrived a little after 9:00AM. They were also very courteous and very efficient. They got the job completed and left everything very clean. My new carpets look amazing!

I used RiteRug for an entire rental house and also one bedroom in my own house. I would highly…read morerecommend them for the quality product and reasonable prices, but mostly for the amazing customer service. Excellent communication on their part, friendly employees that left my place tidy, and no hassles. RiteRug is the ultimate easy button for busy people. I will not hesitate to use them again.

Our HVAC drain backed up and ruined the flooring on the ground floor of our house. Danny and crew…read moredid an amazing job getting us back on our feet. Professionalism, pricing, and quality of work are all top notch, I couldn't recommend Dalton Mill more highly!

Just installed a new bedroom carpet. Working with Dalton Mill was great from start to finish!…read more They helped me select the product that best met my needs. The timeline from selection to install was as promised. The installers were quick, professional, clean, and friendly. A class act all 'round.

Jesse Lester and his team at Totally Floored are the best! So refreshing to call a small business…read moreand be taken care of straight away. They installed engineered wood in three of our bedrooms, the work was perfect. I called a few months later needing help with trim around my kitchen and bathroom floors, with a few issues to tackle this now looks great. Service and value, who could complain.

Jesse Lester at Totally Floored did an awesome job of putting down new flooring in our home. He…read moreand his business partner were always punctual, very professional, and personable. They were great to work with and the floors look fantastic. We had them replace the flooring in the living room, kitchen, and hallway. If we decide to replace the flooring in the bedrooms, they will certainly be the ones that we will call. I would highly recommend Totally Floored in Lawrenceburg, KY.

We had an amazing experience from start to finish! We remodeled our bathroom and laid new flooring…read morethroughout our home. It turned into a lengthy project with some damage found as we went but, these guys did everything with a smile! Alex and his team went above and beyond to keep our house functional while going through the process and were so easy to work with. The cost of the project was completely fair for the amount of work done. We'll definitely be using ONLY them for any future needs that they can meet.

We are so pleased with our bathroom remodel. Trevor and his team did an outstanding job start to…read morefinish. The project included changing out a second floor window and matching old siding which Trevor handled so professionally. Stacy is the best drywaller we have ever encountered and Denver installed 2 fan lights beautifully. Tony and Brandon worked so hard tearing out and measuring. Along with Trevor, they probably each made 15,000 steps a day. Already thinking of our next project and will request this team!!