1. Garage Door Guys

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Apex, NC

Garage Door Guys

4.5 (8 reviews)
Open • 6:00 am - 9:00 pm

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Response time

10 minutes

Response rate

100%

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Precision Garage Door Service

Precision Garage Door Service

(55 reviews)

Our garage door spring broke after we retuned home from shopping. We heard a big bang noise as the…read moredoor was closing. After looking for what made the noise, I saw the one and only spring broke. We now were stuck as the door couldn't go up. Based on the adds we see on television we called Precision Garage Door Service. PGD Service was able to send a technician to our home in short order. The technician was able to give us several ways to take care of the issue. We had the spring replaced with two springs as the door is a two car wide door. The technician replaced the bearings and then added a spring as well as replacing the broken spring. They did a nice job, and the office and technician were very professional. We highly recommend Precision Garage Door Service.

Precision Garage Door of NC is great, the installers are friendly and very knowledgeable. Then,…read morewhat is keeping this from a five star review? Every time I called to talk to customer service I would be transferred a minimum of three times to get to someone who could answer my question. This was if the system didn't just out right drop my call. They are utilizing sort of AI agent before you even get to a person who will then ask all the same questions and attempt to transfer you from to another branch office and so forth. Additionally, the system for paying and ordering the door was frustrating. It took three call backs before the system sent me the right link to pay. Finally, from the order to installation took over six weeks.

Garage Door Guys - garage_door_services - Updated October 2026

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