My first experience buying items online from Torrid was wonderful. I went with picking them up at…read morethe store. I thought that I had everything that I wanted from this store. I was content with my purchases during Boxing Day that was more weeks. Strawberry Shortcake t-shirt? Yes. Minnesota Vikings t-shirt? Yep. My first pair of cargo pants from this brand? So comfy. I looked at my inbox. I got suggestions from Torrid. One of them was a Grogu sweater that was heavily reduced in price. OMG! It was awesome and so me. I had to get it. I did something a bit different. As much as I love my go-to Torrid store at Vaughan Mills, I felt the need to expand my shopping horizons. I did a search and found this Torrid store at Square One. I go to Square One at least once a year. Why not drop by to check out this store and the mall? I visited this store last Saturday. It was in the late afternoon. The parking lot in front of Walmart and mall entrance 9 was packed. I managed to find a parking spot by the traffic lights and walked over. Torrid wasn't difficult to find. I walked through entrance 9, took a left, and it was on my left. I like Torrid. Everything I have purchased fits nicely on me. The fabric is soft and comfortable. I also like that sizes range between 10 and 30. It is a size-inclusive store. It's kind of like shopping at GAP. If you know what size you are at the store, chances are that everything in that size will fit you nicely. At Torrid, I choose to be a size 1. I could go down a size, but I like a more comfortable, relaxed fit. Staff here were friendly. One of them was exceptionally cheerful when she greeted me. The plain t-shirts were so soft to the touch. Frankly, everything that I touched felt nice. I was petting the cardigans. I was hugging a lightweight blazer. I was admiring how smooth the leggings were. I like the shoe selection here. It has shoes up to a women's size 13. I'm happy with a pair of sneakers that I bought from this store. They fit perfectly without breaking the bank. There is a clearance section in the back left of the store. I saw some cute items, but there wasn't anything that I had to have. Grogu was my must-get item. I headed to the counter and spoke to another female staffer. With orders that you do online and come pick up at the store, you're supposed to show your order number and present ID. I have never had to do the latter. At this store, the woman wanted my e-mail address and my phone number. Cool! She let me know that she'd fetch my item in the back. It took what felt like an eternity for her to find it. I stood there for at least five minutes. It allowed me to browse the accessories and more. I was happy when she returned with my order. She asked me if I wanted a bag. I declined, as my items were already in a bag. I thanked her for find my order and happily left the store. I love my Grogu sweater. It is lightweight and roomy. I can push the sleeves up without stretching the sweater arms. Grogu is also awesome on it. I also got two sets of rock star earrings. One is for my best friend. The other is for me. You get six pairs of earrings. I like the microphones, guitars, and zipper pull earrings. They are a throwback to getting my ears pierced and getting a bunch of cute earrings to wear. They are comfortable and cool, and are of good quality. I enjoyed my visit here. I'd return again when I do another pickup order down the road. The selection is great and prices are affordable, especially during a sale. (46)

Still fabulous! I…read morewanted to add info to my first review! The staff and management are ALWAYS fantastic.... Always. Beautiful dresses, pants, tops, lingerie, Tshirts, belts, even make up! I struggle to find jeans that fit.... But their jeggings are fabulous! I love the website too. Many items that aren't available in-store. Especially the licensed clothing. They have it ALL! Disney, Marvel, musicians/band, cartoons like Garfield, etc etc. Prices are in US dollars, and it's shipped from the USA, so shipping certainly isn't cheap. On the other hand, they don't charge tax of any kind for online orders to Canada, so you save 13%. Plus they often have great sales at the online store! My 2 complaints are: 1. We need all the licensed clothing, like in the US stores. And 2. They only sell wide width sized shoes and boots. Which makes ZERO sense. Just because I'm plus size, IT DOES NOT MEAN I HAVE WIDE FEET! Unfortunately, I had to take the beautiful Mickey Mouse shoes back... Even a size smaller was still WAY TOO WIDE! Highly recommended! Goddess of grammar signing off...!

Really nice well designed and well kept store. I dropped in a few times during December & January,…read moredidn't end up buying anything mostly due to the price range but I appreciated some of the retail fundamentals. I think they're the best designed, best merchandised and most shoppable apparel store in the mall (compared to American Eagle, H&M & Old Navy). The planners spaced it out nicely, room to move around, racks & tables not overstuffed like the others, and the staff have executed it well. Also very clean, the salespeople are always accessible (without hovering) and are always behaving professionally. As for the corporate pricing decisions... that's another matter. $108 for a paper-thin vest with no closable pockets? I think somebody's been hitting that legal weed a little too hard! Even at 50% off during Boxing Week, that's too much. Competitors had basically same product (with an inside pocket!) in the $29-$40 range and a Joe Fresh is $24.99. This is a $30 item and no amount of "branding" will sell it to me for more. There are other examples of such pricing. But really nice store though, I would recommend for those who have a more casual relationship with their money.

Years ago, I never shopped at Gap because I couldn't fit into anything that was a size 16. It was…read morethe largest size on the woman's side of the store back then. Five years ago, I lost sixty pounds. I can say that I don't have to worry about not fitting into anything at Gap and its sister companies. I had to do a huge wardrobe makeover. So, I ended up being a Gap girl. I like this store. I know which side of the store I need to be on (right) to be on the women's section. I also go deep into the back corner of the store to find the sales racks. Today, I bought a turquoise sweater. It was already marked down by 40%. I got an additional 40% off the lowest sale price. I paid $20 with tax. I would never have bought this sweater at regular price. The fitting rooms are clean, roomy, and bright. Staff are always helpful. (208)

This is one of the few places it is safe to shop for my wife (although I still always bring her…read morewith me). The clothes for bigger people are still stylish and the staff are actually quite helpful. A go to for sure.

This is one of the few places I can take my wife to get clothes where she will actually walk out…read morewith something. The staff is always friendly and knows how to balance that line between being helpful without being pushy. Great place for women of all sizes.

I had an incredibly negative work experience here. The management is hypocritical, discriminatory,…read morepicks favourites, were EXTREMELY disrespectful to myself and my family members on multiple occasions, aren't all on the same page - ever, and they will do anything for money, even if that jeopardizes the mental health of their very own staff. They also expect their workers to do an unfair amount of work for minimum wage. Theft and prevention, store cleanliness, PERFECT customer service, up selling, and adapting to the many technical issues they face year round is just a small glimpse of what is expected from a part-time worker. The only good things that came out of my entire year and five months that I worked there was the few friends I managed to make (which was nearly impossible due to the high turnover rate) the staff couldn't brainwash who were actually pretty solid, and a free green water bottle they gave me as a prize during Christmas time. (Their Christmas bonuses are convoluted and are only accessible to you if you are one of the few full timers they've had on staff for years or they decide they like you enough to give you enough hours to easily achieve this goal). Save yourself the trouble and work anywhere else. And if you care about the morality of where you spend your money? Do not shop here. The place is also extremely dusty and their clothes aren't nice enough for how much they charge customers (nearly everything that has any amount of cotton in it shrinks two sizes).This is by far the worst location in this area. There is so much more I can say too, but I don't have all day to sit on my phone and type.

Great store . Best TOMMY store I always find something on…read moresale for me . Great happy staff they seem happy to see me . They also remember my name when I go back. Would be nice if they had a bowl of water and some treats .

I love this place. The staff are amazing and it is full of hidden gems. There prices are really…read moregood and the owners are willing to order you the right size or find you variations on the style. This is what good customer service looks like.

This place rocks!! I went in there this past Saturday in dire need of jeans. I was tight on times…read moreand am fussy. The lovely woman listened to my needs and just started pulling pairs until we narrowed it down. I walked out with 2 pairs of jeans I dig in 25 minutes flat. Phenomenal service, prices and overall experience. Thank you!!!

This is an awesome store for all you ladies out there. For the guys, this is probably a place you…read moreshould check out when gift shopping for your special little lady. The store is mostly clothing but they have a good selection of handbags and purses. The front of the store and the area around the cash register is loaded with fun odds and ends like purse hangars, compact shopping bags, and umbrellas. The ladies working were friendly and helpful.

Went into this store and not only did they have what I was looking for, despite being busy a clerk…read morespent a lot of time with me as I decided between colours and styles of a handbag and wallet. Great little shop with lots of fun and cute accessories. I will definitely be back.

Gap Factory Store is OK if you want to pick up some basic essentials…read more I don't find the deals or selections here exceptionally good. At least the store is spacious and not in a mess.......

Located in Vaughan Mills. You can get discount if you have their GAP shopping bag purchasable…read morein-store. I'm not much of a GAP fan, but they have my size sometimes, which is a huge plus for me. Basically, a lower end Banana Republic with better prices!!

Not going to lie, I think I have more clothes from the Gap than not…read more The quality is great, especially for the price point, and it's great being able to find well-fitting shirts and sweaters without branding everywhere. The Be Bright campaign is a great direction, with lots of refined basics and cool patterns. 60- day return policy too, which is unrivalled. The Eaton Centre location is my absolute favourite. They tend to have the largest selection and newest arrivals first, and are really good at stocking all sizes. The store is always neat and the lines well managed; no easy feat in the Eaton Centre. The staff are also great at helping you find sizes, and the fitting room is staffed and clean. They're consistently on the ball, and that keeps me coming back!

I don't normally shop at the Gap in store, I mostly order my stuff online. Just easier and saves…read moretime. Interesting thing to note though is that if you purchase in store, you have 60 days to return items, however, if you purchase online, you have 45 days. I had to return something purchased online, but when I arrived at the store (oh yeah, that's the other thing, you can return online purchases to a store location, rather than posting it back to them) the sales person pointed out to me that I had exceeded the 45 days for returning online purchases. Ugh! Having sacrificed a good portion of my lunch to walk over to the Eaton Centre location to return these purchases, my heart started to sink...but lo and behold, the sales clerk smiled and said that he could probably override the return and process it anyway, and you know what? He did! Just like that! Awesome!