I REALLY like this store. Then again, I'm kind of a snob for clothing. The only thing I wish they'd…read morehave, is more items NOT made in China. Nevertheless, you can find gorgeous Smythe coats and jackets here (also found at Holt Renfrew) which are made in Canada, as well as other beautiful pieces in simple cuts and pretty colours. I find them a slight bit pushy and overeager to sell... although they backed off once they realized I was not responding to their cooing about how perfect the items looked on me. You can also find some wonderful cashmere in here, but I prefer buying cashmere scarves from White & Warren online (best quality cashmere for the price, I have ever found, even compared to the uber expensive Cashmere Shop in super pricey Yorkville), and I prefer buying my cashmere sweaters secondhand ... because they're expensive.

I was wandering down Yonge St, and the cute clothes in the window caught my eye…read more HOWEVER, the atmosphere inside definitely does not match the beautiful displays. The products were nice enough, but overpriced in my opinion.  But the main problem was the service! After not even being greeted or assisted in any way for several minutes (and it's not a large shop - they could see me, but chose to ignore me and to keep conversing between them).  When I finally asked a question about sizing in a top, I was very brusquely brushed off. This happened again, until one of the employees suggested a different top (that was about 3x the price).  When I made a comment about it being out of my price range, she looked me up and down and condescendingly told me that maybe the items were not my style. (Yes, I was wearing yoga pants and a sweater - I don't dress up for walking around).  I told her that I found her comment extremely rude, and walked out. I can accept a higher price for something if the service is great.  But people that rude do not deserve anyone's business.

I am in from NYC and have never experienced such an exciting store. Its like walking into an Art…read moreGallery.The clothes are comfortable, fashionable and each piece is different than the other. Will be coming back to this store.

Well I did it again. Went to Tzatz and got a great deal at curvy tzatz…read more Who helped me non other than Cheryl. She was fantastic and very honest. She reminded me of ME She was alot of fun to deal with. Cheryl see you soon.

terrible service and very expensive, she is kinda of nice and is the brains behind it, and yet her…read morehusband is rude and knows nothing. Don't, trust their return policy as they won't let you.All products are available on line and I question their cash only policy. stay away

Great clothes. Owner has an amazing eye for fashion trends…read more The owner also gets to know her clientele extremely well, and will often call or email me when she gets something in that she knows I will love. The store has both mens, womens and toddler/baby clothes.

I was walking on Bayview Avenue and I stumbled across this great store and as I walked around…read moreloving everything I called my sister and we both went on a little shopping spree! Their clothes are so nice and they have great colours for tops, blouses, shorts, summer dresses and pants. I ended up with 4 items my first time around and I also bought a summer dress and I rarely , if ever wear a dress! My sister ended up buying 4 items as well and when we went back 2 weeks later and we got more stuff! Her summer selection is great, her prices are very reasonable and we can't wait to go and buy more items. The women who runs the store is so sweet and helpful and that's another reason we enjoy shopping here so often. it's our new go-to- favourite store!!

Wow did I have a terrible experience in this store. Fari if that is her name. I was told was…read morethe manager. Then heard she was the owner. I guess it depends what your complaint is. I walked in one Saturday to peek around. Not somewhere I have shopped before but decided to check it out. I saw a sweater I liked and wanted the small. My right size. It was in the window. The woman that was helping me kept giving me the large to try. I kept saying over and over that I did not want to try it just purchase the small and was waiting around for them to get it out of the window. That's when Fari came into the picture. I have never met such a rude arrogant woman She was of no help what so ever as a matter of fact we got into an argument over a simple purchase of a sweater in the window. When I asked for her business card she told me to leave the store. It was definitely not worth the horrible experience for a simple top. Anyway I left and so did a few other customers after seeing what went on. I messaged Nicola who I thought might have been the owner. That was a waste of time. Anyway if you want to be treated properly there is a location on Yonge street it's a franchise so different owners etc. was a MUST better experience.

I had high hopes and they were exceeded! Yelpers suggested that OFH staff can really fit a woman's…read morebody. I walked in and they immediately went to work: suggesting styles that would be flattering, listening to my feedback, and finding clothes that are exciting and yet also appropriate for a woman who has been wearing tee-shirts and shorts for a few years. I live in NY and only wish a store like this was available. Great clothes, exceptional customer service.

This is by far one of the best boutiques in Toronto. I have been shopping here for years and got…read moremy first suit here many years ago. Everyone who works here is incredibly helpful and the owners are caring and wonderful people who know a ton about fashion and making sure you have a great customer experience. They always find items they know would suit me and I just love how they can organize everything for me since I am not crazy about shopping. They have some great brands and looks. They always stay in tune with the latest fashions and know what will work for you.

Great shopping experience for all generations, really great to see families shopping together while…read morein store

Love their quality clothing, accessories, jewellery, and housewares. They've also got masks...some…read moremade by a local artist. And I also have to mention the friendly and attentive staff...just exceptional. Anyways, with the pandemic, it's great that they've got a beautiful, user-friendly website where you can browse through their catalogue and order items for pickup or delivery. La Muse is a beloved addition to our community, and we're so glad they're here. :)

Short story: Higher-end club wear…read more Long story: They do have some nicer brands in here that aren't your "Dynamite" or typical clubwear stores, but the whole vibe screams: sex kitten with class. If you're into tight, short, sheer, shiny and/or revealing clothing that costs more money than $10 on Yonge Street, this is the place to come to find party clothes.

I called in advance to try/ buy a dress and was told it would be held until 7pm. In the first…read moresnowstorm of the year, I trekked to the store (I have a wedding this weekend) only to find it was closed!!! My question is how terrible is your customer service that you can't do the courtesy of calling someone you knew was on their way and say "hey, we are leaving early because of the weather, please come another day!" Really disappointing circumstance. On top of that, they called the next day asking if I wanted to keep the dress on hold. That would have been a good time to say, "hey, we screwed up, can't believe you got here after walking through the snow- how about we offer you x". That's customer service, poor little rich girls!

This used to be a high end store with people who knew the inventory and gave good advice. I was in…read morethe other day to check out if there were some good deals in the post Christmas sale. The two ladies in the store couldn't have cared less about selling. They chatted all the time and when I asked a question they had no idea about their items. It was disappointing to see the store go that downhill. I went a few doors north to Beesting and had the service and knowledge I was looking for. Too bad.

Not great. 'Management' or the 2 owners who hide in the basement when there's an issue make for a…read morepassive/aggressive experience. I'd rather go elsewhere.

Beautiful clothes and shoes! And bags - best boutique store in the city! Excellent assistance by…read moreowners.

From the owner: Italian shoes ,clothing and accessories you cannot find anywhere elseread more

If I could rate the store zero stars, I would…read more.. I'm so disappointed. I bought an outfit for my daughter. The store clerk advised I it could return it if it did not fit. Never did she say it was only for exchange or store credit. This was only disclosed on the receipt which you get AFTER making a purchase! The lady blamed a new staff member's misunderstanding when I tried to get a refund. So Higher Ground's poor training is now my problem? Seriously?! Cute kids clothes... TERRIBLE customer service #highergroundkids #terriblecustomerservice

Great store terrible staff they follow you around and are always looking over your shoulder. The…read morestaff were unfriendly and rude specifically the older ones