If I could give a zero I would not because of price or quality. That is great, but because of the experience as follows: On August 29, 2016 in the afternoon, my son and I went to our local GAP Outlet Store (Store 2019). We were looking for clothes and shoes for my son's graduation from Daycare to Pre-school. It was a big day! In general most people are intelligent enough to know that infant/toddler children's clothing should remain clean. A lady and man walked in with 2 long hair large dirty dogs and strolled through the store. The dogs were all into the baby girl clothing, which was right next to where my son was trying on shoes.
It was apparent that my son was scared and that I was not comfortable around the animals that were definitely NOT SERVICE DOGS. To make matters worse an employee started playing with the dogs right next to us, which quickly caused the hairs to bother my right eye and my throat. We had to hurry up and get rung out at the register. To make matters worse, the cashier was the woman, who had just played with the dirty dogs and was now handling clothing and shoes I was about to put on my son after purchase. This is because we were headed from there to his graduation. I mentioned my concerns to the woman, who said, "We just always allow dogs in here. [...]."
I think at a minimum GAP should post signs that state "All dogs are allowed" in their stores on the doors, even though it does not seem legal, so that people with allergies know what to expect or to not shop there. I spent $1,000 on a hypoallergenic dog that was purchased 4 states away and even he still gives us some problems. Therefore, it is not a matter of not liking dogs. We love them, but even our pooch who is now fully grown and only 9 lbs. would not be brought into a public store. He would not be allowed to roam through infant/toddler clothes either. After all that, it was not that they were even catering to the couple as they did not even purchase anything. Thanks Gap for crushing our big day! read more
