Special thanks to Dr, Daniel Welch and his amazing assistant Carolyn Bassett. She walked me through…read morethe entire process and provided me with all the details and different options they provide. She is truly a gem to the company. Also want to thank all the others that walked me through the process during my visit.

Their business model is very poor. After waiting patiently to prepare for cataract surgery and…read morefeeling my vision rapidly deteriorating, I called to move the appointment closer. Once that was accomplished, the voice on the phone, with a snippy undertone, asked, "didn't they call you? We don't take (your insurance) anymore". I replied, "well that's that" and hung up. Aetna was very helpful in finding another provider, but Eye Specialists will always be a sore point with me.

Making an appointment does not mean you will be seen at that time. Nor does it mean you may be seen…read more45 mins to an hour plus in waiting area filled with other seniors wasting their lives away to be seen by a office and doctors who are inconsiderate of their patients time. Up selling is another thing. Not everyone has a budget for the premiums. Not everyone fits their 3 options. If I cover one eye and test them this is what I see. I see extremely well out of my left eye. Switching eyes: My right eye is fuzzy and a tea color vision. I use readers to see up close for 25 years. I see great at a distance. I feel I only needed cataract surgery only on the right eye. But seeing that was not even an option nor did they strongly encourage a great out come even if I did both eyes with a premium lens in the right eye and the regular Medicare lens in the left. I just decided to go to another facility.

As for the actual eye surgery I think it was ok. As for the money side of things it was not ok. The…read moretotal cost was just under 7K for the lenses I selected. I paid for everything up front. My insurance covered $480. They apparently sent the money to Newsome instead of sending it to me directly. After only 2 calls It took Newsome 9 weeks to reimburse me my $480. It's not a lot of money but that's not right. Imagine 1000 patients at $480, close to 1/2 million making interest for him.

I had very good care with good results. Seems like a large business but everything ran smoothly.read more

My experience in the Lambertville, MI MyEyeDr was absolutely the best. The whole staff was helpful…read moreand the atmosphere was pleasant. Dr. Lee took time to explain everything I needed to know and was not rushed in treating me. If I could give them 10 stars I would. They were that great.

My fiance' had an eye dr appointment with them at 12 noon. We weren't even 5 minutes late and they…read moretold us we had to reschedule. I tried to explain and show them she has 2 healing broken knee caps, recently operated on. She has braces on both legs from her hip to her ankles. It was more difficult to get her in the car than expected, cause she's been having trouble walking the last couple days and is in a lot of pain. Most doctors offices have at least a 5 minute leeway. I'll bet even if we were there on time we'd have had to wait 20 minutes or so to be seen. This is the worst place and most inconsiderate office I have ever been to. I give them a zero on a 1-10