Okay - This is way off my normal beaten path but I gotta share. Doctor Leonard Cetner,…read moreextraordinary dermatologist, examined me today for my annual & gave me a clean bill of health. Given the trauma this last week, I can reasonably breath deeply again. Dr. Lenny has me scheduled for a MINOR procedure in 10 days which will require 30 minutes in his deluxe offices. Know this is outside the double yellow lines but just gotta boast about this exceptional dermatologist!

Dr. Watson is very great at spotting cancer and does a very thorough job. Front desk isn't the…read moregreatest but you'll have great Dr.s

Told to take cooler showers and given samples. Wish I didn't bother to wasting the $60/co pay…read more Issues were acknowledged and not addressed. She said they don't "always have time" - but she was ok taking my money. Cancelled the appointment. Looking elsewhere.

Very nice doctor took care of my skin issue and I was very pleased. Everyone is so very helpful.read more

Dr. Chiara saved me from a skin issue that other dermatologists couldn't. He didn't prescribe me…read moremedications or topicals that did nothing like the other providers. He actually corrected my issue how it should have been from the start and I am forever grateful. He also saw me the same day and handled everything super professionally. I'm so glad I found his office several years ago. Highly recommend.

I do not recommend this office to anyone. The staff--doctors, front desk, nurses, and back-office…read morepersonnel--are unprofessional and display a disappointing attitude. From the moment you check in to when you check out, the experience is unpleasant. I'm genuinely surprised this office has so many positive reviews. I visited this clinic seeking help for my son's skin condition. He had developed white patches on his face, which was very distressing for me. Dr. Ko handled the appointment and initially diagnosed him with Pityriasis Alba, prescribing a face wash and cream. We scheduled a follow-up, but during that visit, she changed her diagnosis to vitiligo. I asked how she could make such a diagnosis without performing any tests, such as a blood test or biopsy. She told me there were no tests necessary and that this was simply what it was. I left the appointment feeling very upset and unsure. Seeking a second opinion, I visited another doctor who performed a biopsy. The results confirmed it was not vitiligo. Today, I called the office at 5:08 PM to cancel a future appointment, but they were already closed--even though Google listed their closing time as 5:30 PM. It's disheartening to see doctors give inaccurate diagnoses and play with people's emotions. I cannot, in good conscience, recommend Dr. Ko or this office to anyone.

I should have read the reviews before scheduling about the front desk staff and this office in…read moregeneral! I always go to west Bloomfield and should have continued to go to that office as I never had any issues! This was the first time going to the Novi location and now after this I'll be finding a new dermatologist! Believe the reviews when you see them. I've never had a problem with other offices when I tell them I don't feel comfortable keeping my card on file. This young ignorant girl told me they can't see me then! I was there for a skin cancer check! How awful to tell someone you can't see them because once you hear their policy that they can charge up to $300 a month it's a load of crap! What if the billing department did not bill properly? Now they charge my card. I don't think so! Go elsewhere and avoid this office!

Parking is good here. Lots of options. This is on the 5th floor of the medical center.We saw…read moreDanielle today for a routine skin care visit. She was very thorough, yet she spoke quickly. Normally, when at doctors offices and they move you through quickly you feel like you're a just another number. She didn't make us feel that way, she asked questions was fully engaged in the answers and made sure we felt cared for.

I had a terrible time finding someone who could get me in in a relatively timely manner at all --…read moreand when something's going on with your skin, you kind want to me seen right away, am I right? After several calls to area (Royal Oak, Ferndale, Novi, Warren) dermatologists turned up nothing -- closed offices or no 'new patient appts' until July in some cases, I called Dr. Chiara's Milford office and they said he was in his Novi office that day. I made the appointment at 3:30, was arrived at 4:15 and was seen and on my way out the door by 4:45. That being said -- I wasn't rushed. I just didn't have to wait, he came in, talked with me at length, both about what was going on and some things that proved how well he knows his stuff and how long he has been doing this (30+ years). However, he seems to be completely up on new info and medicines. I'd highly recommend!

Dr Chiara cares. Done. I could leave it at that, 5 stars and with that statement.. but that…read morewouldn't be very detailed, now would it? It does sum everything up perfectly, however. My husband has been a patient of Dr Chiara's for years. After several moves (further and further away from his main office in Milford) he/we are still coming to his practice for any skin concerns we may have. We love the Novi office because it is a lot closer to us than Milford, but we just as gladly drive the additional half hour. Heck, we'd drive to Grand Rapids if we had to. Setting up an appointment is easy, and they do their best to get you in as soon as possible. Talk to Oxana (the Dr's wife) or Lisa (she's awesome) and you will receive stellar service, because both are super friendly and professional. Dr Chiara himself is patient, sweet and wonderful. He will do anything to get you better, and genuinely cares about your progress and well-being in the process.

Oh my God my Esthetician Jenny is the Bomb.com she is very knowledgeable ,caring ,and attentive to…read moreall Of all My skincare needs;It's imperative that give this spa 10stars please go and visit ,you will not be disappointed.I just got a facial last night and my glow is beaming.

From the owner: "The Lilac Door is an eco-friendly botanical facial day spa…read morewith a focus on sustainability & sacred self care rituals. The power of high performance naturals with medical grade non-invasive holistic treatments like Micro-channeling, HydraFacial, Chemical Peels, Nano Infusion, Body Contouring etc. is the best kept skincare secret for affordable, luxurious, private, trustworthy, services in Michigan with magical jaw dropping results for the entire family."

The Doctor was fantastic, 5 starts for the Doctor. The office charged my card $139.24 without…read moreconsent or authorization, the man i spoke to did not help or want to help. Didn't hear back. They will charge without consent and blame it on a system glitch.

I went in for cancer screening & 1tiny mole turned into slicing 3 inches down my arm. They also…read morewanted to do the same to my chest & I said no way. I went to a cancer surgeon & he said she made a mistake with my arm & I sure didn't need that done to my chest...he scooped it out & I barely have a mark. My arm has yet to heal & she left stitches in after supposedly removing them! Do not go here

The good the doctors and PA's are excellent. The bad news is the payment policy put in place by…read morethe DOCS (Owned by a private equity company) requires you to leave your credit card# on file and I don't agree with that or put a $100 deposit with them. This policy needs to be dropped!!!!

If you're looking for lip fillers, this is the place. I have been coming back every year for the…read morelast 3 years. Doctor Cetner and the staff are wonderful. I also had some sun spots on my face that he treated and love the results. I had previously tried IPLs at 2 different spas but neither one worked. I highly recommend doctor Cetner. He's incredibly thorough, always takes the time to listen to and consistently provides high-quality care.