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Chiara Louis C, MD

4.5 (8 reviews)
Closed • 9:00 am - 5:00 pm

By appointment only

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2.7(23 reviews)
3.9 mi

I do not recommend this office to anyone. The staff--doctors, front desk, nurses, and back-office…read morepersonnel--are unprofessional and display a disappointing attitude. From the moment you check in to when you check out, the experience is unpleasant. I'm genuinely surprised this office has so many positive reviews. I visited this clinic seeking help for my son's skin condition. He had developed white patches on his face, which was very distressing for me. Dr. Ko handled the appointment and initially diagnosed him with Pityriasis Alba, prescribing a face wash and cream. We scheduled a follow-up, but during that visit, she changed her diagnosis to vitiligo. I asked how she could make such a diagnosis without performing any tests, such as a blood test or biopsy. She told me there were no tests necessary and that this was simply what it was. I left the appointment feeling very upset and unsure. Seeking a second opinion, I visited another doctor who performed a biopsy. The results confirmed it was not vitiligo. Today, I called the office at 5:08 PM to cancel a future appointment, but they were already closed--even though Google listed their closing time as 5:30 PM. It's disheartening to see doctors give inaccurate diagnoses and play with people's emotions. I cannot, in good conscience, recommend Dr. Ko or this office to anyone.

I should have read the reviews before scheduling about the front desk staff and this office in…read moregeneral! I always go to west Bloomfield and should have continued to go to that office as I never had any issues! This was the first time going to the Novi location and now after this I'll be finding a new dermatologist! Believe the reviews when you see them. I've never had a problem with other offices when I tell them I don't feel comfortable keeping my card on file. This young ignorant girl told me they can't see me then! I was there for a skin cancer check! How awful to tell someone you can't see them because once you hear their policy that they can charge up to $300 a month it's a load of crap! What if the billing department did not bill properly? Now they charge my card. I don't think so! Go elsewhere and avoid this office!

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Chiara Louis C, MD - dermatology - Updated May 2026

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