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    Mindy M.

    Today dec 13 at 3pm : I feel so much disappointed with the guy works here at this shift. I hope the manager could read this to improve your customer service. I order a charger on GameStop web, and it did not work . I bring it back for return / exchange whatever they could do. I have my order confirmation on my email , I have my bank information about my payment and the package. This is my first time to return package to GameStop.This guy didn't accept my return and ask me have to have package slip which put in the box when they delivered, if not he would not able to do any thing. Ok!!! I am back gone, try to look online about return information : and see what I found: i just need to sign in and get the package slip on my phone: can print or just show the picture to the staffs at store to return. They I did not print it, I keep the pic and go to another store . They helped me to return. So what is ur problem? The guy works there when didn't ask me fit a solution to do it. Just refused !!!! R u serious?

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    14 years ago

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    11 years ago

    On the door it says 10 am for Saturdays the guy at the desk was very rude about it new ownership should be replaced.

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    Retroactive Records & Games

    Retroactive Records & Games

    4.4
    (72 reviews)
    34.5 mi
    $

    We been visiting this store for a long time with my husband and kids…read more We love collecting Nintendo video games and Nintendo consoles. This time we visit Retroactive because I was in search for some games for my Nintendo DS lite. I found 2 games and I was so happy. The price was reasonable and i love it. We also speak with the owner and he was so nice and helpful. We were talking about games and we notice that he really loves what he is doting his store. We really recommend this store. I am so glad that we have this store near to our home. You can also find vintage vinyl records, PlayStations games, Xbox games and more. We enjoy our time and our kids were so happy.

    The minute you step into Retroactive Records, you know you've found a hidden gem, wealth of…read moreknowledge and unmatchable inventory. Steve, the owner and music aficionado is eager to help and answer any questions. From vintage gaming to records across all genres, this place has it all and is quickly becoming a Suisun City favorite and Bay Area day trip destination. Retroactive also hosts shows in their space which are a ton of fun and bring the community together. We left with an Xbox storage component to increase the memory of the console. It was a great value at half the cost of what we found at online merchants and we were happy to support a local business. We also couldn't resist the store merch and got a sweatshirt and t-shirt!

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    Retroactive Records & Games
    Retroactive Records & Games
    Retroactive Records & Games

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    1-Up Retro Video Games

    1-Up Retro Video Games

    4.6
    (86 reviews)
    15.8 mi
    $$

    Among all the amazing small businesses in Sacramento, 1-Up Retro is probably the one nearest and…read moredearest to me and my son's heart. I grew up in the golden era of gaming, the 80s, 90s, and early 2000s when weekends meant blowing into dusty cartridges, late-night multiplayer battles, and flipping through Game Informer magazines dreaming about the next big release. Those games weren't just entertainment, they were core memories of my childhood. Now, seeing my son discover and fall in love with those same games and magazines has been something really special. Ever since we moved to Sacramento a few years ago, every visit to 1-Up has felt like stepping into a real-life time machine. The moment you walk in, you're surrounded by nostalgia, memories, and pure joy. Whether it's seeing shelves packed with retro classics or spotting consoles you haven't touched in 20+ years, it instantly takes you back. The owner and staff are all incredibly cool, welcoming, and genuinely passionate about gaming history. I'm always blown away by the little-known facts and stories they know about these old-school titles. You can tell this isn't just a business to them, it's something they truly love. Special shoutout to Travis for the amazing customer service and for hooking my son up with a PS2 Slim in fantastic working condition. Seriously, where else can you walk in today and find a retro console like that, fully functional, along with a huge selection of games ready to relive those memories? I would love nothing more than to see businesses like 1-Up continue to succeed and thrive in the face of online competition. Places like this keep the memories, community, and fun alive for old gamers and new generations alike. Sacramento is lucky to have them. Game over? Not here at 1-Up, the memories just keep hitting "Continue."

    This is a friendly large vintage game store. The garage door entrance is a nice touch to the…read moreoverall feel of a store visit. I found so many items I wanted to buy. They carry video games from a plethora of consoles. They also have collectibles, box/collector sets, videos, etc. Long story short, I left with a pile of goodies. I thought the store was spacious to walk around with other people around. The displays were great. I liked how they converted an old grocery store veggie stand into a display on the right side. The only bummer is the tape and stickers used on the merchandise. I bought some mint in box items and the sticker price tag was so hard to peel off. It left a very bad sticky residue. I was able to clean it off most of the items. But, I worried that the paper boxes would be damaged if I used a solution. The staff was super friendly and answered all of our questions. I enjoyed the little lounge area in the front right while waiting for friends to checkout.

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    1-Up Retro Video Games
    1-Up Retro Video Games Sign
    1-Up Retro Video Games Sign
    Inside of the gaming store

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    Inside of the gaming store
    Gamer Life

    Gamer Life

    3.8
    (11 reviews)
    32.7 mi

    AVOID THIS PLACE I…read moreleft this video game store feeling disappointed with the way they handle pricing. The selection itself was decent, but it quickly became obvious that most of the games on display were higher-value titles. If you're hoping to browse affordable games or find a hidden bargain, you probably won't have much luck here. What really bothered me was the complete lack of price tags. None of the games I looked at had prices, so every time I wanted to know the cost, I had to ask an employee. Instead of having a set price, they would pull out their phone, search eBay, and base the price on whatever listings or recent sales they found at that moment. It made the entire shopping experience feel awkward and inconsistent. Without clearly marked prices, it's impossible to compare games or decide what fits your budget while browsing. It also gives the impression that prices can change depending on who is asking or what the current online market happens to be. A retail store should have transparent, clearly displayed prices rather than making customers wait while staff search online marketplaces. I understand that retro and collectible games fluctuate in value, but that's part of running a game store. Prices should be researched ahead of time and labeled on the shelves, not determined only after a customer expresses interest. Overall, the lack of pricing transparency and the reliance on eBay for on-the-spot pricing made the experience frustrating. I probably won't return unless they adopt a more consistent and customer-friendly pricing system.

    Great to hear I'm sure I'll be back you did have a good selection of vita and virtual boy as well…read moreas Saturn rare finds for sure

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    Gamer Life
    Retro Xbox games
    Retro Xbox games
    Retro PlayStation games

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    Retro PlayStation games

    Gamestop - videogamestores - Updated August 2026

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