Service Especially Since The Customers Are Never Wrong If I Went To Go Pay For My Items & They…read moreForgot To Give Me My Change But Had The Odasity To Correct When I Didn't Give Full Amount Yet Forgot To Give Me My 12.98 Cents Back Having Me Go Out Of My Way To Drive 38 Minutes Back Manager (Alex) Was Very Unprofessional & Rude. Cutting Me Off While Speaking Mind You I Didn't Make The Mistake The Sales Rep Did...

Integrity is a vital component of the pawnshop industry. A Customer pawns an item. A monetary…read moreamount is paid for the pawn and on interest paid the items pawned should be returned. On 09/18/2025 I picked up a tablet and PS 5 with remote and headphones. Everything went normal until I arrived home and discovered that my fairly new headphones had been replaced by some worn outdated phones. The entire system was fairly new. They did show me a video where the items were pawned. Augumentally it was indicated that the headphones pawned were the one given back. .I left the worn headphones and realized how valuable a review of this situation will warn future customers. Take pictures of all items pawned. If it's new..insist they Indicate that on the description section. I will never trust this location again.

Friendly staff, great selections and customer service was very knowledgeable…read more We appreciate you still being around.

Store sucks. Lady with nose ring she is Hispanic.. was rude and disrespectful and ask for my ID in…read morea rude way because I spend more than $200 on items . I felt kinda discriminated. . Not sure I'm going back and I will pass this complaint to corporate office .

FINALLY! Something in this mall that's actually enjoyable!!…read more This is a classic, oldschool Barnes and Noble. There's a kids' section, a café, chairs and benches for reading, all sorts of books, magazines, decorative bookmarks, and fun seasonal displays with games, interactive toys, etc. Employee at the register was super friendly, even when I was being an indecisive pain in the butt. She helped me enroll in the reward program, which thankfully had none of the red tape or extensive mining of personal info most places try and squeeze out of you. Prices here are straight up average, which is a good thing. You're not getting clearance bin junk, and you're also not getting shrinkflation. The prices for books and magazines are also already attached to the books and magazines themselves, printed on the front or back cover, so you'd be able to tell if they were marking up like so many other places love to do. As depressing as this mall is now, this bookstore and the downstairs arcade are the two stand-out gems.

It's just such a great store. Whatever you like, what ever you want to find, I feel like there is…read moresomething for everyone here. I love walking and browsing the sections that are clearly labeled by genres. The Starbucks is a nice add on. Anything from books (of course!) to journals to games to gifts is here. Really glad it's made it thru the world's transition to electronic because sometimes you just need a good paper book.

My son is all into Minecraft and any other game that I am willing to buy for the Nintendo switch…read more He's 5, he wants everything and he is not picky. He had a nuclear meltdown because I wouldn't buy the Kirby game he wanted. Rationalizing with an angry 5 year old serves no purpose. He didn't care that Christmas is days away. He's cute and I'm weak. I will probably buy him the game for Christmas. The store has a nice selection, nice enough to drive my son into overload and I was able to take a trip back in time. The store even had the old school Atari game console with the fake wood trim. I don't know what it is called but I know I had one and it was about as advanced as I ever needed. The staff tried to make it all make sense to me. I do appreciate their effort but there is no hope for me . Who knew there were so many gaming consoles. I don't even want to get into the online stuff. The staff at this store can help anyone figure it out. Well everyone but me. They definitely tried.

Love coming here with my husband for a trip down nostalgia lane. The associates here are always…read moresuper chill and helpful. Selection changes all the time but they highlight the top stock in clear display cases. They also have vinyl from the most amazing game soundtracks, local traditional art, stickers and decals as well as plush and accessories from your favorite games. They even have a console museum in the rear of the store that displays all the old gaming systems. Even if you purchase NOTHING it's a fun place to go and explore but you'd be a fool to not get anything. Priced to sell and pretty fair. PRO TIP: Also if you are having issues with a disc game playing, they charge a very small fee to resurface discs!

Shauna was really wonderful today. She patiently helped me with preparing an order to attach a new…read morecharm to my bracelet; getting a new magnetic clasp for my charm bracelet & explaining options to resize it to my perfect desired length; and showing me birthstone options for my 3 grands. I will definitely be back for more!! Thank you, Shauna!

gabby W. is so rude she has horrible customer service was not helpful couldn't even smile at me ,…read more i was discriminated and treated differently she gives a tone when i'm asking questions doesn't offer solutions or anything , keep her in the back if she hates that job

Just left the store. Eli was great. He made sure I got a fair price for my trade in. I was about to…read moredrive to the Denton store because they had the guitar I thought I wanted, im glad I didnt. I got a beautiful guitar and case for a great deal. I was sad to learn Nick the manager has left the store. I always enjoyed talking to him and it seemed like he was well respected.

I signed up for introductory guitar lesson about 2 weeks ahead of time. Guitar Center sent me…read moremultiple emails welcoming me and reminding me that I was on the "RSVP List". When I arrived it was a huge disappointment. No one knew I was coming, and there was no class. Big waste of time and very unprofessional way to treat a customer. I am now looking for another place to take guitar lessons.