Manny the store associate was absolutely atrocious to us even though we were being perfectly polite. We walked in to try and do a Xbox trade in and first thing he does is sigh so loudly because it was an hour before close and he was like no dude it's going to take forever to do a trade in and he was so rude and he continued to sigh and complain about it until he came up with an excuse not to do it. Mind you we came in at 8pm, yes close is at 9 but we work until 7:30 so we could not come earlier and we had the Xbox ready for him to test and trade in. We will not be coming back to this location because manny was absolutely awful to us. read more

The sign said will back in 30min I been waiting never opened Wasted time and gas for nothing read more

Gamestop - Gamestop - Videos & Video Game Rental Near Me - Tampa, Florida

hello my PS4 we bought and it was not working. They said it was fully working, but it isn't came with all the cables and everything. It says error occurred every time we try to sign into her account. read more

I really enjoy picking out new games to play with my kids. I also love that they sell pre used items as well. Being that new equipment can be quite costly. I'm talking mostly about joy cons or controllers and gaming systems. They always are knowledgeable about all the games available and everyone that works there is super friendly. They have a huge selection and several locations in the Tampa area to visit if one store is missing something. read more

Our household is still young at heart and enjoys the occasional video game. My husband "has to have" every new electronic the day it comes out so we have purchased our fair share of Xbox, Play Station and Wii video game consoles and games from GameStop. Thank goodness for GameStop's buy back options! My husband is able to easily sell his old toys for money towards new toys. All of the employees are super helpful and are knowledgeable about the consoles and games, especially Matt. Matt has been able to tell us about almost every game in the store. When video games are well over $50 it is crucial to not buy a "lame game". When we purchased an Xbox 360 Matt advised us which games were the best and worked the best with the motion detectors. Over the past few years we have shopped at this store and he has never steered us wrong! read more

Not the worst Gamestop ever (that one is in Houston), but pretty close. Gamestops are generally understaffed for the level of hand-holding its manchild clientel usually requires, so if you're in line behind A) someone trading in a console for cash/credit or B) a pudgy 20something with a very strong opinion about which version of Pokemon is better, be prepared to wait. Me, I usually bring a snack and fire off a few snarky texts. You can trade in old games to get credit towards new ones - but they don't tell you how much up front. Generally, if the game is older than a year, you're only going to get 75 cents to a dollar for it, so budget accordingly. Preordering games is generally a good idea if you're looking to get a niche title, or even one of the big ones - I got the last copy of a pretty anticipated game, and the guy behind me didn't get his copy at all. Midnight launches for the annual Call of Duty, but that stretch of Dale Mabry definitely has a level of unsavoryness, so be careful. Nerds (especially nerds waiting for a shooter at midnight on a Tuesday carrying wads of cash) are easy targets. read more

This Gamestop is pretty accessible off of Dale Mabry Highway, and I found their selection of used games to be very big. Gamestops are very consistent in rules and pricing and policy no matter which one you go to, so the only thing I can review here it seems would be the customer service and cleanliness of the store. I didnt find anything out of order here at all, and it seemed like a chill place. I bought a used Ratched and Clank game for the PS4 for my little cousin for $32. I would recommend any serious gamer to sign up for their Pro Membership program. Besides that, there just isnt much at all to say about this place. Very slow business during weekday daytime hours it seems. This business is all about the people inside. read more

Gamestop - Small store but tons of games - Videos & Video Game Rental Near Me - Tampa, Florida

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I am not the hardcore gamer type, and I usually lose when I play against teenage children, but I do enjoy my game time, and my fiancée does too. We recently got into the Assassin's Creed series. We just beat Assassin's Creed II for Xbox 360 and got Assassin's Creed II Brotherhood. About an hour and a half into the game it would freeze. We started a new game and about an hour and a half into the game, it froze again. I thought the disc was defective. We purchased the last new copy from the store on Gandy and Dale Mabry. So we called this location. Not only did they make sure they had the game, they also agreed to exchange for my defective copy. The staff was very knowledgable and helped trouble shoot if the game froze again. We had never installed a game into the hard drive before. Turns out the new game we traded in for had the same issues. But upon installing onto the hard drive, everything started working. 5 stars for friendly, helpful, and knowledgable staff. We will keep coming back. read more

I ordered two wii remotes to pick up in store. It said both were in stock. When I got there they only had 1 and it wasn't even an actual wii remote, it was a knock off but I was told it would work with my wii, so I took it. It didn't work. If I could give them zero stars I would. read more