Five stars for an AT&T Store? It's surprising to me, too. Don't get me wrong it's not like you get…read morea free massage and coffee while you wait (wouldn't that be awesome?), and you sometimes can have a bit of a wait since there's only one employee working in here at a time, but both employees (AJ & Zane) I've had the chance to interact with recently, and both really delivered above and beyond. The five stars is really in comparison to other AT&T stores (the only place to fairly judge a chain/franchise in my opinion). What brought us into the AT&T Store was an upgrade program. Both my wife and I were due for new phones, and AT&T was running a deal too good to pass up. We headed inside on a weekend and were greeted by AJ. AJ discussed the options with us, including pricing, and offered some balanced, personalized recommendations for devices to select. He also discussed the options to purchase and trade-in, even offering some suggestions to minimize hassle and time spent in the store. In the end, he made some solid recommendations! What I also liked about AJ was the fact that he reviewed our monthly bill to try to discuss how we can save on our current plan. In the end I really felt like he was looking out for us. The option we selected for the trade-in process was to have the items shipped directly to our home. Within 3 business days (at a specified time), we had the equivalent of a mobile AT&T store (an AT&T employee in a vehicle with accessories to purchase on hand) pull up to our home right on schedule. The employee confirmed our info and helped us set up our new phones. We mentioned we wanted to double-check that everything was transferred before giving up our old phones. Overall the whole process was smooth and simple, taking up to 30 minutes. Our next store visit introduced us to Zane. We headed in and handed in our old phones, and the process took about 5 minutes. Zane also helped get us set up with some screen protectors, and he even offered to place the protectors on our new phones for us. One protector (worth $50 by the way) had some dust on it after it was installed. Without hesitating, Zane took off the protector, threw it out, and installed a new one free of charge. He also mentioned the free warranty program. Basically if the screen protector ever cracks or breaks, we just bring it back to the store with the original box and get a new one for free. Personally what impressed me most, though, was not how Zane attended to us but how he attended to another customer. An older gentleman was furiously taking down notes about how to use his iPhone. He joked that he's in here every week to learn how to use his phone. Zane was taking the time to show him all the basics. To me, that's exemplary service that deserves to get recognized. The store itself is small and limited in what's available to take home that day (a lot needs to be ordered/shipped), but it's also in a convenient location in Rockville Centre. They also were following all the safety protocols with plenty of hand sanitizer to go around. For us, the process of dealing with this store was efficient, positive, and hassle-free. We'll definitely be back in the future.

Don't purchase your phone here. Was charged $98 in accessories that I didn't ask for. Sales…read moreassociate started ringing up three items and when i told them I didn't want the items and asked what they were he told me they were included! They automatically added it to the receipt which they wouldn't even give me until I asked on my way out. Went to return a few weeks later and they wouldn't accept return. Associate picked out the most expensive cover and added it to my receipt without asking. Beware and don't let them rip you off like they ripped me off. Do not shop here.

I went into Alex and Ani on a whim. I had been standing in line at Pandora for about 20 minutes…read morewhen I realized I wasn't moving at all. I got off the line and noticed the Alex and Ani store near where the food court used to be. As soon as I entered their doors, I was warmly welcomed by each and every sales associate. The positive energy was palpable! The most spectacular part of my experience wasn't the beautiful jewelry, the extremely reasonable prices, or their sensible warranty. It was my sales associate, Alexander! He was super kind, knowledgeable, and funny. He asked what I was looking for and had the perfect suggestions. He even talked about his hopes for a future Alex and Ani Men's Line. It's people like him that turn first time patrons into lifelong customers. Pandora who? From now on, I'll be recommending Alex and Ani to anyone looking for quality gifts at reasonable prices.

I bought a Chain there 2 years ago and it broke, they couldn't help me because I didn't have the…read morereceipt...fast forward to last year I bought a different chain (this time I saved my receipt) and it recently broke. I went to go show them but they were closed. Wondering what's going on with the store in the Roosevelt Field Mall. It's been closed for a while for " Inventory"

This place has been open for a while and I keep driving by and promising myself that I'm gonna…read morecheck it out. I finally found the time to do it last weekend and it's exactly what you'd expect from the chain. Tons of affordable impulse buys that make shopping feel like a treasure hunt! The store has a great variety: everything from candy and snacks to toys, tech accessories, beauty products, room decor, and even some cute seasonal items. I snagged a few vending machine toys for the kids. They really enjoyed it and more importantly, they did not break the budget haha. The layout is spacious and easy to navigate, which makes browsing enjoyable, and the store was pretty clean during my visit. Staff were friendly enough when I needed help finding something. Fun store! will definitely be back for another family treasure hunt.

I Went to the store, looking for squishy's, but did not find any. We did find some cool items from…read moreK-pop Demon hunters.

Sometimes I really don't wanna review the places that I want to keep secret to myself! About once a…read moremonth I visit retro games to see if they have any new stock on DVDs, blue rays, VHS. They have a really good selection. I have found some amazing movies from nostalgia and I don't even have a VHS or a Blu-ray player and I will buy the movie anyway! Because I have a collection addiction. they often have a decent crowd looking for video games. they also have some toys like Barbies and I think I saw my little ponies as well. They are located on the upper floor of what I believe is the Tri-County mall? Which is a nostalgic site to see all on its own so dedicate some time if you want to trip down memory lane.

The people who work here are unprofessional. Their system for pricing/negotiating feels sketchy, I…read moreleft feeling like I had gotten ripped off. There are so many better and cleaner gaming stores nearby, I have no reason to ever go back.

Alex is a wonderful guy and it's my first time in New York and he gave me the most warm welcome and…read moreshowed me around and had a wonderful chat definitely check this place out!!!

Really nice people, solid selection and they'll usually work with you a bit on trade ins or prices…read moreof items. Too bad this mall is being re developed eventually, hopefully vgtp stays. The levittown one is also great

I stopped in here with my husband to pick up some loose shirts to sleep in and found the staff to…read morebe extremely friendly and helpful. Had no issues with our transactions and left very happy with our experience. Def coming back to this mall!

Crowded store jammed with stuff. Helpful staff. Good for gag gifts and geek tshirts. They need some…read morefresher stuff, like Game of Thrones, more Walking Dead etc. They usually have a good sake going on. Worth a quick peruse!

T-Mobile has been my mobile carrier for many many years. T-Mobile Tuesdays is a program that thanks…read moreT-Mobile customers with free stuff, great deals, and exclusive offers every Tuesday--just for being a T-Mobile customer. This program launched in 2016. Now, the T-Mobile Tuesdays app got updated to the T Life app. The app is free to download. On some Tuesdays, T-Mobile offers free physical items for customers to redeem via the app and pick up in-store. Some of those items are reusable tote, winter blanket, socks in honor of Pride Month, a notebook in honor of Black History Month, Halloween "Trick-or-Treat" bucket, and so much more. On April 21st, T-Mobile stores were stocked with free reusable bags perfect for groceries, beach days, or everyday use for T-Mobile customers to redeem. The bags feature a rectangular design with a zipper up top and a grass design around the entire bag and a big T-Mobile 'T' logo. I visited this T-Mobile store on Old Country Road in Westbury, NY. There are a few parking spots up front. I clicked redeem on the perk and it started the timer of 5 minutes for redemption. Staff were friendly and helpful. Download the T Life app if you have T-Mobile and haven't done so already.

Cooking the food appropriately and packing it with everything that was ordered for pick upread more

On one of the worst days of my life where my son was just out of control - two women who work at…read morethis store - Vickie and Stephanie showed me kindness and compassion when most people just judge and ridicule . I will never forget them and what they did for me yesterday . This company , this store , and the people working there deserve nothing but the best . These women were two angels and Lego is a good company with people that care about the special needs community in a real and meaningful way .

We come here for the monthly Lego builds, which is totally the idea of trapping you in the store…read morefor at least 10 minutes so parents can peruse the shelves. I do like coming here every month just to see what's new. Everybody is friendly, and always service with a smile. Some of their staff offer suggestions on gift ideas, and even building tips, with no pressure to buy. Special thanks to Keith, Tony, and Anthony for their patience with all the kids running around, and parents with an abundance of questions. Hot tip, join the Lego VIP Club access to free in store events. Also, check the middle clearance bin, always Bargains to be had.