Just about every EB Games store has a lot of employee turnover, so the people you first meet may…read morenot be there next month. Some transfer between or to different stores, most eventually move on to other jobs. Most managers are okay, some are great and a few are jerks. Ditto for the cashiers. It's a mixed bag, but when the staff at one location rub you the wrong way, there's literally a dozen other locations on Montreal where you can trade in your games and pre-order new stuff. The people I met there a few years ago were always nice to me and I found some really great deals there, but that can be said for any EB Games store or any other video game store for that matter. I haven't been there for a while and the last time I visited, all the familiar faces were gone. I don't travel by that route anymore either. Oh well.

Grab a coffee and get ready to hear the story of the most unprofessional business transaction ever…read more Here's my story, upon hearing it, I hope you guys can learn from all the headaches I've endured with this company. 1) Placed an order on their webpage on a regular priced item, entered all payment detail. Nothing is shipped on the promised ship date. Days later, received an email from the probable owner of the store that they actually don't have the model in stock and there is no ETA on the arrival date of next batch. Furthermore, when and IF it finally arrives, the price on the webpage was too low and needs to be raised by $25 for no reason besides "The price has gone up and we can't control it". The owner didn't even apologize or acknowledge that this practice is complete BS. 2) Various emails were exchanged to express my dissatisfaction of the situation. He explained the difficulties of keeping track of his +1 million dollar inventory and the fact that since they're selling it below the MSRP of the product, its fair game to raise it (ya because everyone knows that as long as the price of something you buy is lower than the MSRP of the producut, everyone is getting a killer deal). 3)Finally I agreed on the higher price and unknown ETA because of the fact that I would rather pay a couple of bucks more to support a Canadian business over foreign businesses. HERE'S THE ICING ON THE CAKE: he was nice enough to inform me that the new quoted price is not a firm price anymore! It might go up even more when it actually arrives because his supplier might charge him "fuel surcharge increase, ship rate increase, exchange rate increase and so on, the retail price will reflect any of these increases." (THESE ARE HIS ACTUAL WORDS!) 4) Gave up and bought the same model from another Canadian model store located in Toronto. For the same price as when I bought it originally from the GPM website. I don't know anyone who would've even gone past point 1 before cancelling the order. The level of frustration I received from this store is unimaginable. Please just avoid the possible headaches and avoid these guys at all cost. No wonder they have over 1 million dollar of stocks available. Who would ever buy anything from these guys is beyond me!?

Amazing store. My family has been shopping at Grand-Prix Miniatures for over 9 years. They have an…read moreamazing selection of F1 merchandise. You can spend hours in the store looking at all their car models and the clothing. They have a nice selection of clothing for children. A must visit store for any F1 fan! The owner and the sales people are very nice and very helpful! They always go out of their way to help. Their prices are very competitive. My family and I love this store. I have many friends that come from Toronto and the US to shop here especially during the Grand Prix weekend.

Great owners, beautiful store, terrific atmosphere and they truly care about their products and…read moretheir customers. It was such a pleasure to be there. Looking forward to going back!

Great comic (books and figures) store place once you find it "underground". . Places sells…read morevariety of issues / created sets, and comic book store owner was very awesome and knowledgeable with current and past issues.

Most game stores I have been, have good selection of games and toys, nicely laid out. This place…read moreis no different, and I expected no less. We came here this Saturday morning and what impressed me most was customer service. Five stars for the lady who served us. Rare nowadays to have someone not intrusive, or pushy but delightful, professional and helpful for finding the right present for a 9 year old girl birthday.

Great customer service. Got me what I wanted. Always go in when I'm passing by. Great selection of…read morebooks and collectibles.

I've been coming for years and it's still one of my go-to spots whenever I'm looking for a new…read moregame, board game, or something fun to add to my collection. What's cool is that there's another gaming store right across from it, so you can browse both. I like checking out the other store for trading card games and events, then coming here when I'm ready to pick up games, collectibles, or gifts. Over the years I've bought plenty of video games, Funko Pops, puzzles, and board games here. They always seem to have a great selection, whether you're looking for something in English or French, games for kids, or collector cards like Pokémon. I usually end up finding something I didn't know I needed! The staff have always been friendly and the store is easy to browse. If you're a gamer, collector, or just looking for a fun gift, it's definitely worth stopping in and having a look around.

While we waited for a pizza from Welldun, we ventured over to a few of the shops next door. Game…read moreKeeper is packed with both recent games and games from many moons ago. I would need to go back multiple times to really absorb everything that they have. Puzzles, Star Wars Lego, Funko Pop! Toys.... the list goes on. If you're looking for something different for a gift idea, this would be a fun spot to look. Believe me, it was so, so hard to leave the Lego Simba behind! The prices seem to be the same as you would find elsewhere but it is definitely worth checking out before buying the item elsewhere. It's quite a narrow store as are many of the shops along Wellington but it has a good vibe to it. Overall, it's a fun stop that I would return to.

I purchased a hard drive online and had it shipped to this Bureau en Gros. At the time, they were…read moreonly offering curbside service (or the website was offering free delivery). I opted for the curbside service so made my purchase online for an SSD drive for my laptop which was on sale, entered my Air Miles card during my order and was informed that my item would be available for pick-up the following day at noon. Since the following day was a Friday and it would be more convenient for me to drop by this Bureau en Gros on the weekend, I didn't show up on Friday but showed up on Saturday. I parked at the designated pick-up spot and called the number indicated by the sign. Someone picked up the phone and I informed him that I was there to pick up my SSD and gave my name and my order number. After less than a minute someone came to my car and handed me a bag (he didn't ask to see the email message that I received for my order). I looked inside the bag and saw the box for the SSD drive. Went home and for the next ~3 days, I received email messages informing me that if I didn't pick up my item, I would be refunded the purchase price. I didn't think much about it since I already picked up the item so assumed the email message was sent in error. Bureau En Gros refunded the purchase price and then charged the price again the following day (this time without my Air Miles card number in the purchase). From now on, I will either go into the store and purchase the item or if purchasing the item online, I will have it shipped/delivered to me for free as opposed to opting for curbside pickup.

It's a very clean, well stocked Staples store. Never had any issues here. Cashiers are fast and…read morefriendly. Only vine here at Back to School and when they have wicked special. Lots of parking!

A nice store selling a variety of games. I remember it used to have a better selection of role…read moreplaying games. Then, I took a step back & realized it does have a good selection of RPGs. It's just that my preferences are kind of focussed now and they are selling to a higher audience. So good for tenn! They also have a lot of board and card games. Friendly staff and good location. You msg find yourself reconsidering a few items based on cost but that's more an industry thing than anything to do with the shop.

Je connais Le Valet d'Coeiur depuis les années 80 et malgré le fait que je ne demeure plus à…read moreMontréal, à chaque fois que j'y retourne la boutique fait partie de mon "pélerinage", un arrêt obligatoire et un moment de bonheur. Merci, cool Raoul