So the gamestop in my area didn't have what I was looking for and was directed to the next closest store (store 3120) who had plenty of T1 xboxone consoles refurbished. I go there and the manager named Pablo couldnot listen to what a customer needs help with and having to constantly correct him to be able to get what I camelooking for. After his horrible customer service, we continued to try and purchase over 400 dollars in merch and their system was down, he gave me an explanation about the local Internet connection so I asked for clarification and was told a completely different reason. I asked for a corporate number to find out myslef what was going on since his intelligence level is that of a squirrel. He tells me to look it up online, I directly ask him to provide me with a number and he said he didn't have it. Disgusting behavior for an employee, no less a manager.
I leave and call thier "customer service" in the parking lot. After 45 minutes they try to compensate me with 1500 gamestop points. Fifteen dollars.............15 bucks? Wasting 4 dollars in toll and 5 in gas, wasting my time and being treated with such little respect or at very least paying attention when a customer is speaking with you......in the end the did absolutely nothing. Why continue to buy from them? Console deals all major competitors match them, games as well, used stuff same thing with most of them now or the pawn shop, collectibles and clothes all cheaper online competitors, comic shops, pawn shops. This is unacceptable. When the guys with the ties start to see their bonuses dwindle is when they will do something, Lucky for them they have the addicted gamers that fill their pockets without remorse no matter how bad they're treated. read more