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Bath & Body Works

3.2 (13 reviews)
Closed 10:00 am - 9:00 pm
Updated 2 months ago

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MY V.

I've always enjoy going into a Bath and Body Works store. This store is very clean and organized. There wasn't too much options of hand sanitzer to choose from this particular store, but I was able to get what I needed with the hand soaps. Plenty of different scents of candles, lotions, hand soaps, home fragrance, and many more. I like that they had clear plastic bags that are free where you can make cute little gift bags. The cashier associate was very friendly and always making a conversation with every guest she checks out. Great customer service.

Eric M.

Unfortunately, asking questions of the associates here on the floor seems to be too much for this customer service team. Not knowing a specific scent, was probably on me, but the over top sass, whispering to a co-worker about a $2.00 product and how I have made it up is probably a little uncalled for. I understand that working in a pandemic is frustrating and customers can get on your nerves but I think a better option would be to respond more professionally, without attitude and less like a teenager. It isn't about me taking my business elsewhere because that doesn't matter, but this customer service team should really work on the image of the what they project.

75% of clearance items
Helen W.

First time to shop at the International outlet mall since the COVID19 Pandemic. Bath & Body Works does great job to reopen their business and protect their staff and customers with safety procedures . They measure the safety by counting on people to get in to the store to avoid traffic and staff wear mask and provide hands sanitizer as you walk into the store and they give out paper shopping bag for you to shop. Team member suggestive the 75% clearance items and also the small hand sanitizer and carrier for the hand sanitizer. Miss the outlet shopping experience, it is scare to go back to see people at the mall, bu at the same time, see all business put safety first in staff and customers make me feel more comfortable and safe to shop , especially Bath & Body Work have many hand soap, hand sanitizer, shower gel available for customers. Love the entrance with sunflower decorating to promote new items, it bring hope and excitement to enter to store to explore more of their products. Also the "welcome back, we miss you " sign at check out counter with heart is a great way to welcome back to their customers! If you or family need hand soap or hand sanitizer, I recommend to go and shop at Bath & Body Works !!

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5 months ago

Horrible staff for everyone to just be hanging out walking around why the line is almost out the door!!! Horrible!!!

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If you've been to one Bath & Body Works , you've been to them all. They have body sprays, lotions,…read moreoils, candles, hand sanitizer, soaps, body scrubs, body butter, wallflowers etc . in every scent you can think of and even ones you cannot. The scents are hit or miss when it comes to longevity and could be a bit pricey for the quantity but they always have deals and coupons that you can't beat. If you aren't already enrolled sign up with the app and you can usually always snag a daily deal. Currently they have the summer scents out which are my favorite. What sets this location apart is definitely the customer service. There's always someone at the door to greet you and offer assistance. They always tell you about the daily deals and recommend new scents based on what you tell them you like already. Susan helped me today and she was amazing.

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