Well, inventory with products for Melanin and the development growth that the county has taken…read more It's a great relief to come into an established store. My only drawback is communication and understanding consumers' needs are very important when purchasing wigs or hair if you're not sure. Sensitive to the consumer, should be supplied with attempting to purchase

The store was amazing. It's just as soon as I walked in the store. They decided to watch me on the…read morecameras the whole entire time I couldn't even look at whatever I wanted without them, or ask me is that I'm looking for? even though I was doing I was looking around seeing what I wanted to buy, but when I saw how they were watching in the store like I was trying to do something, I to the beauty supply store across the street. although the store is very nice, has literally everything. me personally I just like how they were acting.

Looking for a great place to find tons of nail color or super great prices on hair staples, like…read moreshampoo and conditioner. Then Sally is where you need to head. The ladies here are very helpful and you don't have to be a beautician to shop here. The employees are extremely knowledgeable about the product and are willing to help. Many of my friends even do there own hair color and buy it from Sally's, however I am not that brave... Looking for stocking stuffers or little trial or travel sizes they have them too. They have great specials and they have a Sally's card that is like $5 for the year but you get discounts and stuff sent to you year round. Totally worth it.

Yelp 100 Challenge 2017: 90/100:…read more Always a sucker for Sally's... you can find everything you need for your hair here. This location can get somewhat crazy and you can tell staff can get overwhelmed. Nevertheless, service is good. At Sally's you can find from the professional and most popular hair car products to those products that make you wonder if the Graphic Designer was high when they designed the label. Nevertheless, lots of products, different options when on a budget and great return policy. Check it out!

I truly haven't had many bad experiences at this Ulta location. I've gotten my hair done twice…read morehere. Both times I got express Keratin treatments by two different stylist and they were great experiences. In addition to that, I've also just browsed, shopped, and picked up makeup here. I went here to find a new foundation and was helped by two ladies who were friendly and helped me match my foundation. The store is usually well stocked and easy to nagvigate, not to mention clean! It is close to my home so it's usually my go-to Ulta. The only that sucks about this location is sometimes the parking!

worst customer service here. cant find anyone on the floor and everyone is in the front chatting…read more when I looked for help it looked like I just interrupted their conversation- sorry. I usually never complain, so clearly I'm upset and was not satisfied. This is coming from an ulta lover

I'm still learning the area and did not know where to go. I called to make sure it was open since…read morein was in a mini mall setting. I was greeted Cery kindly, they helped me find the drawstring ponytail I need, and the place was very clean and neat! Definitely recommend

Been a loyal customer fir many many years whenever I traveled from the Netherlands to Florida…read more Spend hundreds of dollars there... now I bought a hairpiece for 29.99 $, only finding out at home it was only labeled 22 $. When returning to the store the old guy behind the counter did not even apologize but simply solved the issue by sticking a 29,99 $ sticker on top of the 22 $ sticker on my hairpiece stating this solved the problem because it was mislabeled. after this he turned his back. Really?!?! Hope the manager reads this as he knows me well. You've lost a loyal customer today with the lousy customer service your staff provided. looking at all the bad reviews here seems I've been lucky all these years...

Wasn't here long and didn't make any purchases. But I was glad to test out a perfume I was…read moreinterested in buying. They had lots of products, on the pricey side (as expected), and their staff was very helpful.

September 4th, 2023…read more rude , unprofessional manager named Perla unwarranted bad attitude. Today was the worst experience I've had at Sephora by far. so I walked into the store and I was greeted kindly. I continue to search for a new products and make up and as I'm trying on products, I find a beautiful blessed that I had been looking for. I looked around for a team member and I seen a young lady who was working there stocking shelves, checking products, I walked over to her and kindly asked her to help me try on this product. I let her know that I was enthusiastic about trying on the products. I asked her for help and her reply was I can help you put that on the way that she spoke to me was rude. She seem to have an attitude. I kindly told her that's OK I'll just try it myself. I walked off and continue to try to put on the product. The blush got messy on my hands so I walked over to the mirror counter and attempted to put the blush on myself. I did not find what I was looking for. I did not have help so I grabbed one of the clean brushes to apply on the blush. No, I was being a sanitary as possible from my knowledge as I'm putting on the blush, another team worker walks up to me and tells me you can't use that blush that's for services only. I explain to her that I had asked for help in this department because I was unaware and she had told me OK well, you can't use these brushes they're only for services so I asked to speak with her manager. Come to my surprise the manager was the lady who was being rude. I walk up to her and I say ma'am are you the manager she goes yes I am in a rude tone. I say well I ask you for help you did not help me, so I tried the product on myself, and was told I am not in the right the way that I was using it. I told her if you had kindly told me how I could use this area to try on this product I would have known. I told her that her tone was rude and if she would've had proper customer service that this situation would not have happened and now I am not having a good experience. She did not apologize. She continue with her rude tone and I told her that I would be reporting this to her managers. She hesitated to give me her managers information and told me to just go to sephora.com to report her as I kept asking who are her managers. She finally gave me two names. I put them into my phone and I asked her how to spell her name. She puts on a condescending tone and tells me well. I'm sorry if you feel that way, and I told her I have been in customer service, and all she had to do was explain to me how to use the products and , tell me so that I can be knowledgeable. She continued with a condescending tone by telling me we'll have a good day. I explain to her that I was not having a good day. This is not a good experience for me, and that I will be reporting her she's smart and I had walked off. It's very unfortunate when people spend thousands of dollars yearly at Sephora and we walk into a Sephora and we're not treated kindly. We're not giving a true apology and they were gaslighted to feel like , we are in the wrong. There is a way that you talk to customers and there is a way that you are not to talk to customers and I do not feel like someone in this position should have spoken to me in this way, considering the tone that I was giving her. I will continue to press this issue, because of her tone in her condescending manner, her shrug shoulders, and the fact that people were walking around the store, looking for help and she's the manager manager there and that's the way that she runs the store. Her name is Perla. And the other ladies name is Wilmarie. My problem with WillMary is the fact that she also didn't show me how to use the product myself. She just told me that I'm not using it correctly and I cannot use the bushes is for services at what point do you show a customer who does not know how to use something or use an area how to do it is this common practice here?.

As expected and as crazy busy as any other Sephora I've entered. Bless the folks that work here and…read morelive in the chaos of customers for hours. Plenty of team members available to help us within each section and they actively reached out to check on us. Went in for a specific perfume brand. A little bummed that only one scent was available, but it was a a good one and we purchased it.

It is very busy!! Like extremely crowded! But the staff was super sweet and nice! When I…read morechecked-out the sales associate was very accommodating and gave me some extra samples!

Overall, this store was really great It was well taken care of and employees were helpful. I would…read morerecommend this location to anybody, they just didn't have what I needed, so they reached out to another store in hopes of getting what I need. Which I thought was super nice and accommodating.

SOUAD The store manager very unprofessional As I was…read moreshopping with my little baby, I overheard the store manager, asking the girl about the lashes she bought for another employee. She assumed that the employee stole the lashes and the employee was letting her know she bought it. It was very unprofessional and disgusting to hear how she was treating the employee in tront of all the customer in the store it give racism I cringed and as | left, I decided I would never come back to this hair store again because of the unprofessionalism of a Store manager and how she treated her employees very disgusting. Please avoid this place. I will not come back again. Unacceptable.

I've had a terrible experience here with a simple root touch-up on 2 separate occasions. Each time…read morethey left me with hot roots. The 1st time they corrected it but the 2nd time they refused to because I was "past the 7 day window" So they left me with a very unprofessional root touch up that looks like cheetah print. Never again!

Shopped here and unfortunately had a very unpleasant experience. I encountered two employees a…read moreblonde woman (who goes by Chelsea) and a Latina woman with long hair -- whose behavior was completely unacceptable and left me feeling uncomfortable. It's truly disappointing to witness this type of conduct in 2025, especially in a city like Saint Cloud that is becoming increasingly diverse. It's important to shed light on the racial bias and discrimination that still sadly exist in establishments like this. There is no place for employees who treat customers in this manner. Businesses should prioritize creating inclusive, respectful environments for everyone.

Treatment is discriminatory and unfriendly I was doing laundry "the laundry room" while visiting…read morefrom Puerto Rico. So I entered the store while waiting for my laundry and supposedly there's a no "purse or backpack" policy but the black lady let Another black lady peruse the store while I was asked to let my belongings at the register YEAH RIGHT! STAY AWAY From this store if you happen to be HISPANIC with light skin!!!!! No business from me EVER...

Great variety of stuff at unbelievable prices. I saw a lot of hair products and accessories that…read moreI've bought at other stores and online . The prices here were way better, it's out of my way but I'll make the trip for the savings